Three star rating
Grey app and equipment, but it took so long to download 22 minutes and it keeps restarting over and over
Won’t pair
Device pairs with my iPhone. But, despite many attempts and interventions, it refuses to pair with the app.
There is no Support number to call. As far as I can tell the app is useless. I hope that the devices are useful in spite of the inability to connect with the app.
Bikom 20
There is no Support number to call. As far as I can tell the app is useless. I hope that the devices are useful in spite of the inability to connect with the app.
Bikom 20
Music and Intercom don’t work simultaneously.
This app actually makes the functionality of the headsets worse. You kinda get led down the path of believing that you can have all the functionality of the connection to your phone (listen to GPS, music, take calls etc.), and still use the intercom. This isn’t the case. If I start listening to music, I’m effectively turning off the mesh network for my device and can no longer receive audio from the other user, nor send audio. It actually makes it kind of dangerous.
The devices work well on their own as an intercom system, but by pairing them to your phone it complicates the use of them and makes them worse. I’d only pair with the device to do a firmware update if absolutely necessary, then go back into the iOS settings and click the “forget device” option to ensure you don’t end up in a situation where you might miss out on critical information from other riders.
The devices work well on their own as an intercom system, but by pairing them to your phone it complicates the use of them and makes them worse. I’d only pair with the device to do a firmware update if absolutely necessary, then go back into the iOS settings and click the “forget device” option to ensure you don’t end up in a situation where you might miss out on critical information from other riders.
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update
Warum kann es kein Update über die App aktualisieren geben ,wäre nicht so umständlich.Da müsste mal darüber Nachdenken
Updates needed
Per YouTube, you can update the app through the app…NOT!
Tried using my laptop to do so but after trying for over an hour I gave up.
You need to be able to update from the app folks.
Tried using my laptop to do so but after trying for over an hour I gave up.
You need to be able to update from the app folks.
x1은 지원제품인데 x1 pro은 지원 안하나요??
더 상위 모델이라고 봐야하는거 아닌가요?
First Review ever - Horrible App
I have never left a review for an application before now but felt compelled to because the application and instructions are just so bad. In needs bug fixing and a general rethinking of usage to make it more user friendly. You essentially need to figure everything out on your own as the included instructions are just as bad.
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사용후기
생각보다 가볍고 디자인도 심플하니 이쁩니다. 무엇보다 전화통화시 연결상태 매우 좋으며 상대방도 바람소리등 노이즈없이 목소리가 깔끔하게 들린다고 합니다. 단점은 음악들을때 저음(베이스음)은 많이 아쉬워요. ㅎ
Kein Radio mehr
Es wird damit beworben, dass der M1 evo auch Radio hat, aber leider stimmt das nicht. Ich fühle mich da schon etwas hinters Licht geführt. Auf der Webseite fehlt nur noch die Einstellung mit 1 Sekunde die Taste drücken. Sehr ärgerlich.
Total Junk!!!
Not able to connect. Every time it tries to pair with another device it knocks each device off Bluetooth!
Great app. Does what’s important
I got this from my girlfriend and I so we can ride our scooters together and no issues ever. I love that Santa mix biking helmets with coms
None support for Bikom 20
The Bikom 20 cycling communication system is not listed in the devices that the app is suppose to support.
Response from developer
Thanks for the heads-up! The Bikom 20 is supported, though it’s not yet listed in the app—an update is coming. If you need help getting started, please contact our support team: https://www.sena.com/en-us/support/ticket/
JUNK APP!!!!
In order to update the helmet you have to plug it into a desktop?!?!!
What is this 2005?!???!?
No instructions in the app.
You have to give it access to everything; Bluetooth, WiFi, camera, might as well put your social security # in there while you’re at it…..
What is this 2005?!???!?
No instructions in the app.
You have to give it access to everything; Bluetooth, WiFi, camera, might as well put your social security # in there while you’re at it…..
Response from developer
We hear you! Updating via a desktop can feel outdated, and we appreciate your feedback. The app does require certain permissions for full functionality, but we understand your concerns. If you need help with the update process, feel free to submit a support ticket here: https://www.sena.com/en-us/support/ticket/. Thanks for your input!
rigid
i bought two of these PI headsets and thought you could connect two through the app, but alas you need two separate apps. It’s not a great experience.
Response from developer
Hello, Sorry for the inconvenience, but that thought process doesn't apply to many Bluetooth devices. You cannot connect two devices to one app when each device needs to be paired to its individual phone with the app. If you need further support, please reach out to our team here: https://www.sena.com/en-us/support/ticket/
Worse App Ever
Was connected a couple weeks ago and now no options to connect. Terrible interface
Pi headset not connecting to phone
App is doing anything - We have the Pi headset for cycling but it doesn’t connect via Bluetooth to the iPhone. Headset itself works but was hoping to use the app with it.
Great Piece of Equipment - follow the initial instructions.
I’m confused as to why people have a negative review. Our experience has been fine. Follow the instructions on the initial set up by downloading the device manager app and connecting to your computer. Initial test with helmets are fantastic. Makes riding with significant other and friends super fun!
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So frustrating!!!!
I bought two Sena Pi devices to be able to talk and share music with my husband while we are cycling. The user setup is very confusing. We are able to connect our devices via intercom, but STILL cannot figure out how to play music over both devices simultaneously. All the tutorials online show instructions for every Sena device except the Pi. I have wasted so much time trying to figure this out and now just want to send them back.
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App Setup Experience Needs Improvement
Two stars for this with my R2 EVO for one reason: out of the box, the helmet app would not set up the helmet. How I resolved this?
My helmet shipped with firmware 2.0.2 and it would just "spin" in the app when setting up, despite it being connected.
I updated the helmet firmware to 2.0.7 using a computer and retried - that did not resolve it.
I unpaired the helmet from my phone and re-paired it. The helmet version then showed up as 2.0.7 in the Bluetooth name. That didn't resolve it.
I deleted and reinstalled this application after doing (in this order):
1. Update the helmet firmware on a computer.
2. Install this app.
3. Run setup in this app.
After that point, the app found my helmet and was able to successfully pair.
It seems that the current version of this app has problems connecting to helmets with older firmware.
If this happens to you - try these steps.
The application is working fine for me now.
My helmet shipped with firmware 2.0.2 and it would just "spin" in the app when setting up, despite it being connected.
I updated the helmet firmware to 2.0.7 using a computer and retried - that did not resolve it.
I unpaired the helmet from my phone and re-paired it. The helmet version then showed up as 2.0.7 in the Bluetooth name. That didn't resolve it.
I deleted and reinstalled this application after doing (in this order):
1. Update the helmet firmware on a computer.
2. Install this app.
3. Run setup in this app.
After that point, the app found my helmet and was able to successfully pair.
It seems that the current version of this app has problems connecting to helmets with older firmware.
If this happens to you - try these steps.
The application is working fine for me now.
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App does not look like this at on my iPhone 13 Pro
The app downloads to my phone but only has two tabs, an intercom tab that has 3 spots to pair with another helmet, and options to pair by QR code or a previously paired helmet (“Pairing List”). None of these screens are available to me; I own a R2 EVO helmet.
