Why can’t I login?!!?
Impossible to login or reset password ugh; I’m locked out
App is not working
Cannot login. I tried several times
Terrible
Hard to use and navigate. They need to take some lessons from their peers. The ui is unfortunate
Doesn’t work/very limited/sad excuse for an app
When it does work doesn’t allow you to get the information that’s important. Very limited functionality. Wish my company didn’t use them. Edited 4/23/24
Doesn’t work/very limited
When it does work doesn’t allow you to get the information that’s important. Very limited functionality.
Garbage
Doesn’t work, never gets past security question. Who wrote this app? I hope you didn’t pay someone to.
Does not work
The latest reviews need to be fake because the app legitimately does not work. You cannot login, you cannot do a thing.
No functionality
Doesn’t do anything. You still have to sign onto the website to see everything. Useless!
Does not work
The whole appdoes not work
Easy access to important info
Easy to quickly check my balance and how my investments are doing. Love the addition of face recognition so I don’t need my password every time!
So easy
I love the face recognition feature, makes it so easy to access my retirement account.
New & improved
Improvements look great! I open this app quarterly to check my balance and it’s super user-friendly and easier to find. Definitely an improvement to the older app.
Well, at least it’s not longer just a portal to the website
but tragically that’s the only good thing to say about it. Super buggy — right off the bat, the login button didn’t work the first few times I entered my info. The views are useless, too. I just want a line chart of my total $$ over time — is that too much to ask?
Can’t sign in
Same issue as other review. New app won’t let me log in. Looks like the LOGIN button is not available after entering my credentials. Old app works fine.
HUGE Improvement
Old app just redirected you to the website. This app has been formatted much better for iPhone. User-friendly and easily presents info I want to see about my account.
