Sermon Assist

Response from developer

Thank you for your honest review. We truly value your feedback and appreciate the opportunity to clarify a few things to serve you better: Support & Sunday Delays: Our support is not 24/7—we are a small team supporting thousands of pastors worldwide. Because most of our team is actively serving in local ministry on Sundays, response times can be delayed on weekends. We sincerely apologize for the frustration this caused. Fully Customizable Outlines: Your sermon outline is actually 100% editable! You can fully tweak titles, assign specific scriptures, and even add sticky notes. Please check that you are updated to the latest app version, as this gives you full flexibility over your workspace. Trial & Extensions: When you reached out regarding your trial, we went ahead and extended your free access by an additional 14 days so you could continue testing the platform. Refunds: Because all billing is managed directly by Apple, developers don't have access to process refunds. You can request a refund directly through your iPhone settings (Settings > Apple ID > Subscriptions). We also have step-by-step instructions on our in-app Settings page to guide you through this process. We apologize for the confusion and difficulty you experienced. We are hard at work every day striving to improve Sermon Assist and serve pastors with excellence. Blessings on your ministry, The Sermon Assist Team