Delivered with Damaged parts
I had recently given my car for servicing, they broke my dashboard and also there were dents on my car. They agreed that the damage was done from thier side, still they have not taken any action. Stay away from them.
Awful service
This has to be the worst service ever. They took my cart the reception tablet was not working, takes more than 24 hours to even get an estimate AFTER the inspection, let alone start to work on the car. Then they stop answering phones and don’t answer to a very simple question, when will my car be ready. Haven’t heard from them in over 24h. I have proof of everything I’m saying btw. So the question still remains when will I get my car from a simple service and RTA… it’s been 5 days already… wouldn’t recommend this service to my worst enemy…
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No response
No reply for quotation request.. waisted time..
Worst looter service
Have done major service from them they did the inspection and shows me these many things need to be fixed. They prepare the list and price for everything I accepted and after receiving back my car at home the problem is still there like ac and engine noise is still there.
Worst service
If you want horrible service then please choose them. They will charge premium to make your running vehicle in to scrap. In my all experiences with them problem started after their services.
Think 1000 times before selecting.
Think 1000 times before selecting.
Get ur car worse than it was
Pick up was the only thing that was fine - on time. Everything after, updates you might or might not get. No update at all on delivery. Sent a quote with an inflated amount and things that needed to be fixed weren’t fixed. Took a week to get an update and finally when said they would deliver by email, didn’t stick to that commitment as well. Even tried to share specific pics of things they ruined when they delivered the car, resent it to their workshop, was guaranteed it would be fixed, told an extra QC was done but got the car with all the same issues exactly as is and worse. Absolutely the worst experience. If u want to get rid of ur car; then try this
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Fast application
I am regular user of this app it works best
Useless app!
Firstly, check spellings - “Frist name”.
Second, it gives me no option to add a car or address, it keeps telling me to add one, but then gives me no option to add one. As a result makes the app useless.
Second, it gives me no option to add a car or address, it keeps telling me to add one, but then gives me no option to add one. As a result makes the app useless.
No option for email and no OTP after 100 time trying
Why you set up phone number if you don’t see the OTP at all by msgs and no option for email OTP!!!!!
Just waste of time in emergency situations
Just waste of time in emergency situations
Very bad experience
I was tired of the bad service and lack of professionalism of garages in Dubai when I decided to try an App. It should be better right? Well, not really.
They took my car, were late to provide a diagnostic, the communication was horrible and always late, and (the crown jewel!) after a week they said they couldn’t fix it.
They charged me AED 357 to bring the car back and, when it arrives, broken side light, check engine light on the panel (it wasn’t there when they took it) and a fault wring engine as the car could barely move.
If you are reading until here, I would encourage you to keep on searching.
I have asked for a reimbursement and that they fixed the issues. No response so far. Not surprised.
They took my car, were late to provide a diagnostic, the communication was horrible and always late, and (the crown jewel!) after a week they said they couldn’t fix it.
They charged me AED 357 to bring the car back and, when it arrives, broken side light, check engine light on the panel (it wasn’t there when they took it) and a fault wring engine as the car could barely move.
If you are reading until here, I would encourage you to keep on searching.
I have asked for a reimbursement and that they fixed the issues. No response so far. Not surprised.
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Bad service
I had a very bad experience with the service
No feedback and no explanation on the report. No follow-up or updates on car status.
Very pricey quotation compared to the market.
From the discussion with the customer service, they seems don’t care to understand my issue.
No feedback and no explanation on the report. No follow-up or updates on car status.
Very pricey quotation compared to the market.
From the discussion with the customer service, they seems don’t care to understand my issue.
No coordination once the car is picked up
It is difficult to contact service advisor and pathetic communication gaps. My requests were not addressed properly and it is impossible to contact customer support and convey this message.
Terrible service and unprofessional
I’ve used this company 3 times and unfortunately it has progressively gotten worse. They do not return your car in a time fashion, in my case 8 days later and still have not received my car. They give extortionate quotes for car repairs. Definitely do not recommend. Customer services unprofessional and lies. Do not recommend
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Not professional.
They took my car on Friday 3pm and promised to return Saturday 3pm.
I called them on Saturday and they confirm that I will receive the car same day. However, no one is answering my calls, messages and also they are not answering my messages on the app.
I have scheduled many bookings and also have to be at work on Sunday, but no one is answering.
I will lose two days because of the lake of professionalism.
I called them on Saturday and they confirm that I will receive the car same day. However, no one is answering my calls, messages and also they are not answering my messages on the app.
I have scheduled many bookings and also have to be at work on Sunday, but no one is answering.
I will lose two days because of the lake of professionalism.
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Horrible Service
Car was supposed to be delivered 2 times over 24 hours ago. No phone call, no contact. Can't get anyone to answer the phone. Stay away from this scam.
The worst service ever!
Not recommended at all! They will waist your time and money with their slow service and high prices! Better to take your car to any other workshop but not them! They also have unprofessional and rude staff, their customer service is zero!!
Customer service
Very pathetic customer service.
Transparency
I encountered issues with the service provider's transparency regarding pricing. The major service didn't cover parts, only oil, filters, and a checkup, which wasn't explicitly stated in the app. It became unclear when I received a quotation for additional parts. My initial payment didn't align with the final charge, as they claimed I paid less 150 AED. This lack of clarity has eroded my trust in their company, and I won't be using their services in the future.
The technical team is not customer oriented and very unclear
The technical team is not customer oriented and very unclear
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Lied to me
Their agents approached me in Global Village to wash my car for free for only downloading the app. Did they wash it? No, although I spent more than three hours there. For sure, I deleted the App immediately. Do not want to deal with them if this is how they do business.
Seems like fake and scam .
I visited global village and there was a promo of free car wash if I download the app by using the promo code . But the person didn’t wash my car .
