Service On Way Ustad

The automotive industry is evolving rapidly, and customers expect fast responses, reliable service, and professional support. Service On Way Ustad helps bridge the gap between customers and service professionals by providing a simple and effective platform built specifically for the automobile service industry. 1. Who are the users that will use the paid features and services in the app? The users of this app are registered mechanics/service partners of Service On Way Ustad. This app is intended for mechanics to manage assigned service jobs, update order status, complete vehicle PDI flows, upload service-related documents/images, update profile details, and confirm payment collection status for offline vehicle services. 2. Where can users purchase the features and services that can be accessed in the app? Users cannot purchase digital features or services inside this app. The app itself does not sell digital content, subscriptions, or unlockable features. Any vehicle service jobs handled through the app are arranged outside the app through our business operations/customer booking channels, not through Apple In-App Purchase. 3. What specific types of previously purchased content, subscriptions, features, and services can a user access in the app? The app does not provide previously purchased digital content, digital subscriptions, or digital unlocks. Mechanics only access their assigned job/order workflow, profile information, PDI process, and service-related operational tools. 4. What paid content, subscriptions, or features are unlocked within the app that do not use In-App Purchase? None. The app does not unlock digital content, premium subscriptions, or paid app features. It is an operational app for service partners to manage offline service assignments. 5. Are the enterprise services in your app sold to single users, consumers, or for family use? No digital enterprise services are sold in the app. The app is used by individual registered mechanics/service partners as part of our business operations. It is not intended for family use and is not a consumer digital-content app.