Repeat rejection with no explanation or contact
The app will ask you at step 7 of 15 if you require a resupply of urgent medication, food etc for vulnerable people BUT you can wait for days to get told eventually that you actually cannot!
Not without consent from your local council first, who will tell you also that you can’t get any help from them unless they have decided to declare the area where you are dwelling an official disaster. So after you get the wrong information and wait for days for a response to a complaint about being rejected and made to feel ashamed of asking for help and not valued by your community, and then being told to contact the council and waiting for another day for a response to only get told to call 000 once you start experiencing a life threatening emergency without your usual medication prescribed to keep you in health and once you have been stressed out for days on end and feeling rejected and ill and not being able to eat or sleep because of it, and running out of food to keep your health etc etc. This experience could easily will easily kill people who are already vulnerable!!!!
Not without consent from your local council first, who will tell you also that you can’t get any help from them unless they have decided to declare the area where you are dwelling an official disaster. So after you get the wrong information and wait for days for a response to a complaint about being rejected and made to feel ashamed of asking for help and not valued by your community, and then being told to contact the council and waiting for another day for a response to only get told to call 000 once you start experiencing a life threatening emergency without your usual medication prescribed to keep you in health and once you have been stressed out for days on end and feeling rejected and ill and not being able to eat or sleep because of it, and running out of food to keep your health etc etc. This experience could easily will easily kill people who are already vulnerable!!!!
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Useless
Simply tele No to call…no location/info.
Compared to VicEmergency : useless!
Compared to VicEmergency : useless!
Been trying to log a job for over an hour
After Cyclone Kirrily, downloaded the app and logged a job to clear a tree blocking my street. Got to the final stage where they send a code to your phone. Have received a code twice but keep getting an error message when I enter it on the app to log the job.
Love the SES but this app is a joke. Sad.
Love the SES but this app is a joke. Sad.
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Flagstone 4280 Suburb not listed !
On 26/12/23 tried to lodge an online assistance request but my suburb Flagstone doesn’t show in their drop-down list of suburbs. On 20 May 2016, Flagstone was gazetted as a separate locality within the City of Logan! In 2022 Flagstone had an estimated population of 7,500 and the 2010 Government PDA for Greater Flagstone is to become a city of 50,000 dwellings to house a population of up to 120,000 people in 30 -> 40 years.
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Easy to use and request assistance from SES.
I found this app very easy to use to request assistance from SES.
Where is the fire info???
Developed by Qld Fire but no way to get info/alerts about dangerous fires?!?
In fact I can’t find any easy way to get info about dangerous fires from the Qld fires.
In fact I can’t find any easy way to get info about dangerous fires from the Qld fires.
Great initiative
Anything that makes it easier to get disaster assistance is a great step forward.
Excellent Application
This is a great initiative and the first SES app in Australia to be able to log a request for assistance.