SES Remote Access Control Reviews: Is It Legit?

Name: SES Remote Access Control
Rating: 2.2 (46 reviews)

SES Remote Access Control

Security Enhancement Systems, LLC

🔧 Utilities

Customer Experience

Positive experience7.7% of reviews

Neutral0.0% of reviews

Negative experience92.3% of reviews

~ Based on 13 written reviews from the US App Store.

Is SES Remote Access Control Safe?

SES Remote Access Control has mixed safety signals based on user ratings. AppsHunter Safety Score for SES Remote Access Control is 52/100.

This assessment is based on 46 user ratings, with an App Store average of 2.2/5.

Safety Analysis

23.9% of ratings point to a safe experience

4.3% of ratings suggest some concerns

71.7% of ratings point to a risky experience

~ Based on 46 App Store ratings for SES Remote Access Control.

Is SES Remote Access Control Legit?

SES Remote Access Control appears to be a legitimate app. AppsHunter Legitimacy Score for SES Remote Access Control is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

SUCKS

Came to a site early to do Maintenance work and door would not unlock. “Help” team was unavailable because this company is HORRIBLE.

Most dope256

3 months ago

Needs update

I needs quite a few bug fixes.

Kgthr33

10 months ago

Poor system

This system slowed down my work for 2 additional days, very annoying

Ova321

3 years ago

Log in issues

Every time when login in I have to reset the app to get a lock picture. Now it’s not working at all and can’t log in to the site.

ozon99

3 years ago

Unreliable

Half the time it works, the other half it’s stuck searching for the ACU and refuses to connect. As you can imagine, only being able to access my sites half the time, it’s very frustrating. The only reason I’m back here in the App Store is so I can download the app again…. after I deleted it…. bc it isn’t working.

asampley

3 years ago

Iphones work about half the time, LITERALLY

App never works properly with Iphones. Ive had several models over the years, multiple iOS updates, multiple SES updates. The app has literally never functioned properly. Apparently SES either doesnt care, or is not qualified to figure it out. If you have an iphone, save yourself a lot of time and headache and money, get an android as a secondary/dedicated SES device

usmcgrunt47

3 years ago

Doors vzn sites

Every time I have to open a door I have to reinstall the application between 3-5 times every day

cf7 chris

4 years ago

Response from developer

Hi Chris, Thank you so much for your feedback and app review. We take our customer's feedback seriously and are always looking for new ways to improve our product and customers' experience. I have forwarded your feedback to our Product Management team so they can take it into consideration when further updates are created on our system. Thanks again and have a great day! - SES Technical Support

What happened

This app was fine and now every time I try to log out it just gets stuck getting info or whatever it was just fine and it’s all the change. If it works don’t break it I always say… I think…?

smallerdawg

4 years ago

Response from developer

Good morning smallerdawg, our apologies for any inconvenience you may have received while using a newer version of the app, if you are still having any problems with the application, please give us a call. Support is also available 24/7/365 @ 833-817-6902, we are always happy to help! -SES Tech Support

Working for Operations!

Operations is loving this. We all maintain our updates from Apple and Google and SES even sends notices out in advance to notify all teams! Wow, with modern solutions for technology incoming, we are happy to not have keys to worry about! Or lost log books for site checkin’s.

peacetalklady

5 years ago

Response from developer

Good morning peacetalklady, we're glad to hear this feedback. If you do have any concerns or question please do not hesitate to give us a call! Support is also available 24/7/365 @ 833-817-6902, we are always happy to help! -SES Tech Support

A complete scam

I am Constantly having to call tech support only for them to tell me that it’s My connection that’s causing issues.
Constantly deleting the app and re installing, only to have site techs be called out to open the lock and key.
I’m standing underneath a cell tower, don’t know how much better the connection can possibly be.
This app has given nothing but problems, and tech supports only option is to have you delete and reinstall the app. don’t see that as a viable solution for all troubleshooting.
We’ve figured this technology out, where it doesn’t require tech support, emails to be sent, and the constant “middle man”ification.
It’s called a lock and key.

noneyabuznuss

5 years ago

Response from developer

Good morning noneyabuznuss, We're sorry to hear your not having the best results with the application, we can investigate this further and any other concerns you may have, please give us a call and reference this issue so we can get you a resolution. Support is also available 24/7/365 @ 833-817-6902, we are always happy to help! -SES Tech Support

2 stars for 2 mess ups.

2nd occasion I’m unable to enter a door because the app is having issues. Iv called before and the “fast team” was able to roll out a fix within a hour or so but still. I’m wasting time when I can’t enter a site.

bigdawg132

6 years ago

Response from developer

HelloBigDawg, Thank you for your feedback. We are grateful for your patience as we continue to enhance the SES experience and launch new high security products. I have notified our Product Mgmt Team of your feedback, so it is kept in mind for future updates. Support is also available 24/7/365 @ 833-817-6902, we will be happy to help! -SES Tech Support

This app is JUNK!!!!!!

This is the biggest joke of an app. Every time we try and use the app it always tells us to update. This is on a daily basis. So we basically have to update our app every day before we can even use it

cablesplicer81313

6 years ago

Response from developer

Hello Cablesplicer81313, Thank you for your feedback. We are grateful for your patience as we continue to enhance the SES experience and launch new high security products. I have notified our Product Mgmt Team of your feedback, so it is kept in mind for future updates. Support is also available 24/7/365 @ 833-817-6902, we are always happy to help! -SES Tech Support

App could use a lot of improvements

This app is slow to connect to bt devices, it disconnects from devices when trying to log in and the only fix is to kill the app and start again. I was told that it would be a fast and efficient way to access sites, but it has been a continual headache. It works correctly about 30% of the time.

zsessions

7 years ago

Response from developer

Hello Zsessions, Thank you so much for your feedback and app review. We take our customer's feedback seriously and are always looking for new ways to improve our product and customers' experience. I have forwarded your feedback to our Product Management team so they can take it into consideration when further updates are created on our system. Thanks again and have a great day! - SES Technical Support