Echo problem
Alexa WiFi
Set up after being unplugged
Response from developer
We’re sorry the app left you feeling frustrated. If you’re willing to share what you were trying to do and where things went wrong through the App Support link, we’d appreciate the chance to help.
Alexa still doesn’t listen to me
Response from developer
We’re sorry Alexa isn’t responding to you. Could you contact us through the App Support link with your Echo model and the command you’re trying to use? We’d be happy to help you find the relevant troubleshooting steps.
Ads
Response from developer
We’re sorry the repeated ad pop-ups made the app so frustrating to use. You should be able to explore commands without constant interruptions. Thank you for being direct about your experience—your feedback makes it clear that the ad frequency needs improvement.
Alright…
Response from developer
Thank you for your feedback! We’re glad you find the app useful, and we’re sorry the frequent ads interrupt your experience. We appreciate you pointing this out, especially when opening commands. Your feedback helps us understand where the experience needs improvement.
Set up can’t select tv shows
Response from developer
We’re sorry you’re having trouble connecting your lights. Could you contact us through the App Support link with the brand and model of your lights and describe what happens when you try to connect them? These details will help us understand the issue and provide the right guidance.
What do I actually have?
Didn’t work at all
Great Service
Response from developer
Thank you for your wonderful feedback! We're delighted to hear that you’re pleased with our service. If you have any suggestions or further comments that can help us improve even more, please feel free to share. We appreciate your support and are here to continue providing a great experience!
Great
Response from developer
Thank you for your positive review! We're glad to hear that you enjoy the grocery shopping feature. Your satisfaction is important to us, and we strive to make your experience convenient and enjoyable. If you have any suggestions or further feedback, feel free to share. We appreciate your support and are here to help!
Alexa Dot
Response from developer
Thank you for your feedback, and I'm sorry for the inconvenience you experienced with downloading the app. We hope the setup goes smoothly on your next attempt. Please ensure you have the latest version of the app and enough storage on your device. If you encounter any further issues, don't hesitate to contact our support team for assistance. We're here to help!
It not working
Response from developer
Thank you for your feedback. I'm sorry to hear that you're experiencing issues with the app. Could you please provide more details about the problem so we can assist you better? Our support team is ready to help diagnose and resolve any issues you may be facing. We appreciate your patience and look forward to helping you.
mediocre app
Response from developer
Thank you for your feedback, and I'm sorry to hear about the connectivity issues you're experiencing with the app. Please ensure your device has a stable internet connection and try restarting the app and your device. If the problem persists, our support team is here to assist you in resolving this issue. We appreciate your patience and are committed to improving your experience.
Works well
Response from developer
Thank you for your 5-star review! We’re thrilled to hear that the app is working well for you. Your support and satisfaction are very important to us. If you have any suggestions or additional feedback, please feel free to share. We’re here to make your experience even better!
The most common type for
Response from developer
Thank you for your feedback. It seems there might be some details missing from your review. Could you please provide more information or clarify your experience? We would love to understand your feedback better to assist you or improve the app. Feel free to reach out with any additional comments or questions.
Pretty usefup to setup and control
Response from developer
Thank you for your positive feedback and for using our app to set up your Echo speakers. We're glad to hear it has been helpful for you. We appreciate your suggestion for further improvements and are continuously working on updates to enhance the user experience. If you have any specific ideas or additional feedback, please feel free to share with us. Your input is valuable as we strive to make the app even better for all users!
Ads and the purpose of this app???
Useless
Response from developer
Thank you for your feedback, and we apologize for any confusion regarding device compatibility and the inconvenience caused by ads. We aim to provide a smooth and supportive experience, and your comments help us identify areas for improvement. We will review our compatibility information to ensure clarity and work to improve the ad experience. If you need any assistance or have further suggestions, please reach out to our support team. We appreciate your input and are committed to enhancing your experience.
Fake app scammer
Response from developer
Thank you for your feedback and for bringing this to our attention. We take security and privacy very seriously and can assure you that our app is designed to protect user data, not compromise it. We do not endorse any practices that would put your information at risk. Please reach out to our support team if you have any questions or need further clarification about our policies. Your safety is important to us, and we are here to help.
