Charging me even though I canceled
I very much enjoyed my free trial of this app, it’s fantastic however, I canceled my free trial before the time was up and to my surprise they are trying to charge me for a years subscription. It has been over a month now and they are still trying to charge my account almost every day. I have tried reaching out with no luck. Because of this I am not unable to download Anything on the AppStore because it thinks I have a past due balance. This needs to get fixed and they need to set up some sort of customer support! This is absolutely ridiculous
Show more
YYorkeeshire
Response from developer
Hi Yorkeeshire! We're really sorry to hear about this frustrating situation. This sounds like it may be an issue with your Apple account or App Store settings rather than our app directly. We'd like to help resolve this immediately. Please contact us at support@pixelcell.com with a screenshot of your subscription status from your iPhone Settings > [Your Name] > Subscriptions, and any charge attempts you're seeing. We can investigate and work with you to get this sorted out. In the meantime, you can also contact Apple Support directly, as they manage all subscription billing and can confirm cancellation status. We want to make this right for you as quickly as possible!
Artezori
Siri
ZZocostu
DIY
I’m new to sewing and trying to making homemade gifts instead of buying them, this app is easy to follow and has great patterns. Lots of cute ideas 💕
Mmammasboyfriendbillybob
Es genial
Me encanta el cuestionario que te ayuda a definir tu objetivo
Nnsjuahwbbdjjdnjduebbd
María
Moda en todo su esplendor
Bbjorncesar
