SF RUSH User Reviews

Customer Experience

Positive experience28.1% of reviews
Neutral18.8% of reviews
Negative experience53.1% of reviews

~ Based on 32 written reviews from the US App Store.

Is SF RUSH Safe?

Not enough ratings yet to assess SF RUSH.

Is SF RUSH Legit?

SF RUSH appears to be a legitimate app. AppsHunter Legitimacy Score for SF RUSH is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad experience

I have iPhone XR and it is comparable for my device but still this app is not working in my phone ๐Ÿคฎ๐Ÿ™‚

Need new update

The last update you guys gave for this app was 3 years back, please give new update to this app, it lacks many useful features.

The app is not even registering the OTP

i have been trying for a long time now. And I have not even walked yet it shows steps such a gimmic

Response from developer

Hi User, We apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customer.support@coveiot.com, & we will connect with you immediately on this. Thanks.

Awesome and no issue

Everything is working fine and I wanted one thing in this watch, that is- I needed a profile photo screen link mi band 5

Dang gooddd

This is one of the best,I actually did not find any issues it was great it lost 1 star for......sleeping like what Is that it does not record sleeping

Response from developer

Hi User, Thank you for taking out time to rate us and we are sorry for the trouble. You should wear the Band while sleeping at the night, and check the data the next day after the sync is complete. You will see the Sleep data on the app under the Sleep tab. If you have any any queries, please let us know by writing to us at customer.support@coveiot.com, along with the phone model details & we will connect with you immediately on this. Thanks.

Unable to connect with phone

Unable to login the app with FB, google and Email
Just wearing it to see time at night. No tracking details are send to phone

Without login to app how can we see every thing

Only the time is set when it connects to the phone via Bluetooth

Response from developer

Hi Bharath, We apologize for the inconvenience caused. We'd never want you to experience something like that. We want to assure you that we are here to assist you. We request you to write to customer.support@coveiot.com so, that we can assist you better. Thanks.

Nice App

I like this app than any other syncing app of any other device nice one!!

Response from developer

Hi Nishchay, Thank you for your positive comments! Your satisfaction builds our reputation. We will continue to deliver excellent service for all your future orders as well. Keep using or app. If you have any suggestions on how we could improve and enhance the user experience, please write to customer.support@coveiot.com. Thanks.

Its not counting my badges and me sleeping data steps also so please check it

Developer

Rectification of step count.

Step count problem as it does not respond to the data and shows data not found even after the two are connected.
Needs a bit of rectification.

Response from developer

Hi Joyananya, We're sorry to know that you had an unsatisfactory experience with our product. We understand your disappointment. We request you to write to us at customer.support@coveiot.com, along with the error screenshot if any. So, that we will connect with you immediately on this. Thanks.

Apple Health

The band/app is not syncing with apple health on my iPad Mini 3 please work on the bug.
Also, the sleep tracking is pathetic. Whenever I try to see, it says no data available. Please improve the sleep tracking algorithm. Pedometer is perfect! When are you guys releasing the new firmware update?

Response from developer

Hi User, Apologies to know about the bad experience that you had to go through. You should wear the Band while sleeping at night, and check the data the next day after the sync is complete. You will see the Sleep data on the app under the Sleep tab. We would like to inform you that the SF Rush Band tracks or monitor the sleep data between the time range from 7 PM to 11 AM. Hence, we are sorry to inform you that the band will not record any sleep data other than the above-mentioned time range. If still, you are facing any issues kindly write at customer.support@coveiot.com along with the error screenshot if any and contact details. So, that we will connect with you immediately on this. Thanks

Great app

Had an issue with the app regarding step count not showing but the problem is solved now. Simple and easy to use app

Response from developer

Hi Aparajithan, Thank you for your positive comments! Your satisfaction builds our reputation. We will continue to deliver excellent service for all your future orders as well. If you have any suggestions on how we could improve and enhance the user experience, please write to customer.support@coveiot.com. Thanks.

Not able see fitness info

Hi team,

Iโ€™m not able to see fitness info in fitness tab which is available in home tab.

Thanks,
Siva Krishna.

Sf rush

Not awesome but okay for beginners

Connection problem

Iโ€™m not able to connect the band after reinstalling the app

App not syncing with Bluetooth

A bit annoying - after syncing my band with the my iPhone with the app, it asked for a Firmware Update. Once I went completed the Firmware Update - the time sync on my watch went wrong and when I tried to fix it - the app hung. Now despite several trials my SF Rush band is not syncing with Bluetooth and the app is not resyncing either
Show more

Response from developer

Hi User, We are sorry about the unpleasant experience you had with our app. To help you to resolve the issue please follow the steps or settings below:- Settings> Bluetooth> My Devices>> SF Rush> Tap on connected (i)> Forget the device Launch the Sf rush app Connect the band and try to sync the watch with the app If the issue persists, please write to us at customer.support@coveiot.com and we will help you further. Thanks.

Past Data not available

Past data not available. App got off when click on calendar icon. Lots of improvements required...

Response from developer

Hi Jay, Apologies to know about the bad experience that you had to go through. We would like inform you that all fitness data will be reset at midnight. However, the data is stored on the device for 15 days and can be synced the next day. Please follow the steps to resolve the issue- Try to clear the app data & cache, reinstall the app & check. Also, make sure that the device is connected to the internet. If nothing works, please write to customer.support@coveiot.com, along with an error screenshot if any & we will connect with you immediately on this. Thanks.

Why donโ€™t you add notifications for this watch.

Every smart fitnesses watch have notifications and heartbeat count in it.
***Huge battery drain with band compare to other bands. WASTED!!

Response from developer

Hi Rafiq, That's not good to hear! This, not the experience that we want you to have with us. Please let us know after charging the band till how much time the battery backup lasts. So, that we can check & assist you further. Kindly write to us at customer.support@coveiot.com and we will connect with you immediately on this. Thank you for your suggestions! We appreciate your feedback, we will share this concern with our product team, and we will try to implement and improve the feature in the future on our upcoming products. Thanks.

Data not showing in past dates

It is not showing the data of steps after connecting via Bluetooth. Also there is no data stored for past dates.

Response from developer

Hi Ajay, We regret for the inconvenience caused to you. To help you to resolve the issue please follow the steps- 1) Please make sure that after performing any activity you should sync you band with the app to fetch the data then only your data will be stored in the application. 2) You can able to see the steps data in the app under the tab 'Fitness' you can select the dates and you can able see the steps you have achieved. 3) Make sure your phone Bluetooth and location should be turned ON and the band should be connected. If still the issue not resolved kindly write to us at customer.support@coveiot.com along with your contact details. So, that we will connect with you immediately on this. Thanks.

It is a good app. I like it.

Thanks for making it

Response from developer

Dear User, Thank you so much for the insightful review! We're glad you are enjoying the app, and appreciate the 5-star rating! Keep using our app. Thanks.

Itโ€™s not syncing data properly

It is showing data of feb month all the time.
Can you please release next update

Response from developer

Hi Shivasangeeth, We are sorry about the unpleasant experience you had with our app. To help with your concern, try to uninstall & install the app & check. Make sure that the band should be updated to the latest firmware version. The latest firmware version is v1.19.45nn. If nothing works please write to customer.support@coveiot.com and we will connect with you immediately on this. Thanks.