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Sfax - HIPAA-Secure Faxing

Sfax - HIPAA-Secure Faxing

by Consensus Cloud Solutions LLC

43 ratings
28 reviews
💼 Business
🏥 Medical
Free

Details

  • Released
  • Updated
  • October 24, 2016
  • January 30, 2022

Features

Developer

Consensus Cloud Solutions LLC
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Sfax - HIPAA-Secure Faxing screenshot #1 for iPhone
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iphone
ipad
⭐28
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🔄6+ apps
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❓5 answered
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About

Send and receive faxes securely from your mobile device. Compose faxes using your camera or uploaded documents. Features include an audit trail, encryption, and secure organization of faxes.

✓Send faxes from mobile
✓HIPAA-secure
✓Audit trail and activity tracking
✓Secure encryption
✓Organize faxes with folders
✓No fax machine needed
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What's New in Sfax

4.2.5

January 30, 2022

Bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

DO NOT buy THIS Service

This app should no longer be available as the server it is no longer functional.
Traveling blossomTraveling blossom

Response from developer

Hello Traveling blossom. We would be happy to assist you in troubleshooting your account, please feel free to message us at socialsupport@sfax.com and we would be happy to assist! ^RA

Unusable! Don’t waste your time downloading this app

No point in downloading this App- as soon as you log in and go to your inbox the app crashes!!!! Again and again and again! Don’t waste your time
WMISFHTLARWMISFHTLAR

Response from developer

Hello @WMISFHTLAR. This is not the experience that we wish you to have. I would advise you to uninstall the app, ensure that you have the most up to date OS version then do a hard reset on your device by turning it off for at least 10 seconds and turn it back on and reinstall the app. Should you require further assistance, please do not hesitate to contact us at support@sfax.j2.com or ottawasocial@j2.com and we would be happy to assist! Thanks again, ^RA

App keeps crashing

Web version works great and allows you to save frequently faxes documents however the app for iOS keeps crashing with no updates to fix the issue
CtekinCtekin

Response from developer

Hello @Ctekin. This is not the experience that we wish you to have. We would recommend you to uninstall the app and ensure that you have the most current device OS installed on your device. Once confirmed, turn off your device for at least 10 seconds. Turn on your device and reinstall the app from the App store. Should you require further assistance, please do not hesitate to contact us at support@sfax.j2.com or ottawasocial@j2.com and we would be happy to assist! Thank you, ^RA

Do not use this service

My company started using SFax 3 years ago and they were great until they were acquired by another company (efax maybe? I don’t know). Now their service is terrible. Their app on android and Apple is terrible. It is unreliable and doesn’t work half the time. Their customer service is nonexistent, and if you finally reach someone, they can’t fix the problem and tell you to wait a few days and try again.

If I could switch away from Sfax I would, but they have my business fax number tied down and I cannot port it away from them.
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zellepezellepe

Received faxes

Can not open faxes received. Every time I click on the the link to view the faxes I received it boots me out of the app. I tried to delete and reinstall as well as reboot by iPad. Now I have to call the office have them open the fax and email it to me for view. Anyone know how to fix this
DenekeyDenekey

Response from developer

Hello @Denekey , this is not the experience we wish for you to have. We will be happy to look into this matter for you, please contact our Support Team at 1-877-493-1015 or send us an e-mail at support@sfax.j2.com. Thank you kindly, ^DH

See 23 more reviews

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FAQ

What does Sfax do?

Sfax enables users to send and receive faxes securely from their mobile devices. It offers features like composing faxes with image capture or document uploads, an audit trail for compliance, and strong encryption to protect sensitive information.

What are the key features of Sfax?

Key features include the ability to send faxes without a fax machine by using your camera or uploading documents, a complete audit trail for HIPAA compliance, strong data center encryption, Touch ID for secure sign-on, and a "Move" feature to organize received faxes into custom folders.

How much does Sfax cost?

Sfax offers upfront pricing with no hidden charges, and there are plans available to fit various needs, from single users to enterprise-level organizations. For detailed information on plans and pricing, users can visit www.scrypt.com/sfax.

Is Sfax compatible with my device?

Sfax is available for iOS devices and also works on computers and the web. This allows for faxing everywhere, ensuring flexibility for users.

Who is Sfax designed for?

Sfax is specifically designed for the rigorous demands of healthcare and other industries that require business-critical security. It's ideal for professionals who need to send, receive, and manage faxes securely on the go.