SFMOMA audio
Very frustrating to use because its synching via Bluetooth with my headphones was erratic, and most of the time didn't work. Deleting the app and then downloading it anew seemed to fix the problem, but only for a while. Eventually I discovered that the audio was being delivered to the the tiny speaker at the top of the phone, used in normal cell-phone communication mode. No other app I have that uses audio has behaved this way. (iPhone 12 pro max)
Show more
Terrible App, No Headphone Support?
An audio guide app that doesn’t support headphones. I guess I’m expected to just walk around with my phone speaker blasting the audio guide to other guests? Or just hold my phone to my face for 3 hours. What a ridiculous decision.
Audio issues
Headphones don’t work with the app on new iPhones, making it essentially useless
Great app
Works great with Lightning cable earphones. Yes sorry for the throwback. I brought them along just in case having seen the complaining re inability to use Bluetooth earphones. The volume was fine with the cable earphones. I can understand the supposed low-volume so as to not bother other museum visitors if holding iPhone to ones ears. Minus one star because of the circular redundancy in the app.
Show more
I Can Help With the Headphone Issue!
Even though the app has a new version, it's great! I think we have to get used to the changes, which might take some bits of time.
I can explain how to use wireless headphones on the app. First, go to "Settings", and then tap "Audio Prefrences". Next, tap the built in speaker option, and then connect your headphones. If you already connected you headphones, you have got a bit of a headstart!
I really hope this works for you and other users!
I can explain how to use wireless headphones on the app. First, go to "Settings", and then tap "Audio Prefrences". Next, tap the built in speaker option, and then connect your headphones. If you already connected you headphones, you have got a bit of a headstart!
I really hope this works for you and other users!
Show more
No AirPod support
Visually the app looks fine, but the audio support doesn’t work with wireless headphones for some reason.
Can't Connect to Airpods
I do love the wealth of information available through the app, but it no longer supports playback over airpods, which is a real shame.
AirPods not working
Doesn’t work with AirPods which pretty much renders it useless. Can hold the phone to your ear but that is a real hassle. Seems like they’ve given up on this app
No Bluetooth audio
This app is basically an audio guide and it doesn’t even work with Bluetooth headphones.
So limited
It’s somehow useful for the audio tours, but the interface and content are incredibly limited and dated. Actually, all SF museums, which are excellent, have extremely poor apps.
volume was so faint
Even after maximizing the phone’s volume, audio was so small that it was not possible to hear anything.
Doesn't work with airpods
Bummer
Great content, basic interface
I was sad to learn that Detour (the startup that used to do the S.F. MoMA App) went out of business. This new app is...fine. Basically a traditional audio guide interface. The audio content is still pretty great, though. The folks know how to tell a good story about artwork.
Does not work with airpods
Disappointing.
Just doesn’t work
On my iPhone X running iOS 13, this app just doesn’t work. It thinks it’s playing, but creates no sound. A real bummer MOMA
Doesn’t work with AirPods
Doesn’t work with my airpods pro, and I have no other way of listening to the audio without distracting others.
No AirPods
Doesn’t recognize AirPods.
the worst museum app i’ve ever used
it, for example, doesn’t allow you to use airpods or headphones. so you have to hold the phone up to your ear?
Overall, the app worked well yesterday
Based on the bad reviews, I almost didn’t get the app before my visit to the museum yesterday. It worked fine for me. I was using a cellular connection. I had only one small complaint. When touring the Andy Warhol exhibit, if you accidentally clicked on “next” before you wanted to, there wasn’t a “back” button. The Warhol section of the app was the same as the audio tour you could pay for at the museum for $7 ($4 for members).
Show more
Absolute crap
App does not even work. Says “trouble connecting to internet” even when connected to the museums free WiFi. What a shame.
