Sharky's Rewards & Ordering User Reviews

Customer Experience

Positive experience28.0% of reviews
Neutral11.0% of reviews
Negative experience61.0% of reviews

~ Based on 100 written reviews from the US App Store.

What users say

Is Sharky's Rewards & Ordering Safe?

Sharky's Rewards & Ordering appears safe based on user ratings. AppsHunter Safety Score for Sharky's Rewards & Ordering is 92/100.

This assessment is based on 1,556 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.6% of ratings point to a safe experience
2.1% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 1,556 App Store ratings for Sharky's Rewards & Ordering.

Is Sharky's Rewards & Ordering Legit?

Sharky's Rewards & Ordering appears to be a legitimate app. AppsHunter Legitimacy Score for Sharky's Rewards & Ordering is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rewards

The service was good!! What’s really bad is this new rewards system!!! Really disappointed

Why the greed??

Why in holy h3ll is ordering online costing more than calling into the store for a pickup???? Either way it’s a pickup. And ordering online frees up the employee to focus on customers in the store. Stop being greedy Sharky’s!!!

The App is not Flexible

I’d like a burrito with lettuce added. The app won’t allow for that change. Another example that I can’t add cheese to the tacos.

Grilled Burrito

Need to add option when ordering

It combines registration with other restaurants.

This app combines registration across multiple restaurants, such as Sharky’s. Meaning you’ll need to use the same email address for any restaurant that uses the same login service, or use a different credit card for each restaurant. It does not allow the same credit card to be linked to different email addresses.

So if there were ever a data breach, you wouldn’t know which restaurant it originated from.
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Disappointed

I purchased a side guacamole with my burrito and I received about 3 broken chips to scope it up with.
Back to In n out burger.

TERRIBLE APP

Whoever designed the app and website new process did a terrible job

App needs work

App not working properly or allowing modified tip

Bring back old rewards

Honestly, much less likely to go to Sharky’s. You already charge a premium for Mexican food. Let me use my phone number for rewards.

Redeeming Rewards

Tried for the first time to redeem my free Wagyu taco and $7 in points and it was easier than I thought it would be. I didn’t have a choice to order in - only pickup - but I’m sure I’ll be able to work it all out when I get to the Northridge venue!

The new app is terrible

Way to many useless options. Miss the old rewards program. Unclear why it was changed. Seems like a waste. Interface is a bit of a mess.

No Apple Pay

What is wrong with you all modern app have Apple Pay

Apple Pay

I don’t know how many more updates there is gonna be until there’s actually Apple Pay on the app. Every time this app even gets an update it seems to make things more annoying. Love and respect the food but ordering on the app. Low-key sucks.

Made it worse?

This app was fine. I often used it to scan my account when I would order in the restaurant. Easy. Now if I order in the restaurant they have to print the receipt, and then I have to scan the receipt. They made the whole experience worse. The only rationale is they want you to use the app to order. Annoying!
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They made the app worse

Review is for the updated app. Apple Pay is gone, my login, is gone. The app was perfectly fine as is.

Missing food, corrupt app

I ordered via the app and added a salad. After paying via the app my salad was not on the final order but charged for it. Not happy 😡

Too Much Personal Info Required

For ordering pickup, most restaurants just want your name, email and phone number.
Sharky’s also REQUIRES your address and BIRTHDAY! Huh?
Why not SS# too???

Great quality Mexican food

I stated eating here and the food is great!

Used to be Better

Uses to love Sharkys. Used the app to purchase an order at the Beverly location. Nachos are missing salsa and my burrito is smaller than my hand. Quality and size are down from past experiences

Excellent Food!

The Food at Sharky’s is so Tasty, Fresh, such a great deal, and nice staff!