تعاملهم سى
تعامل موظفين خدمة العملاء سئ جدا
Stupid Warranty rules
Warranty on devices is only for 14 days after the day of purchase. Its been 2 months and a half since i bought an electric item and they wont fix it or do anything.
كفالتهم صالحة بس ل ١٤ يوم من يوم الشراء. الجهاز بعد شهرين اخترب و مايبون يصلحونه او يعدلونه او يسوون شي
كفالتهم صالحة بس ل ١٤ يوم من يوم الشراء. الجهاز بعد شهرين اخترب و مايبون يصلحونه او يعدلونه او يسوون شي
No dark mode
We are in 2026 and this popular app has no dark mode, making it annoying at night time for many.
المنتجات المعروضه غير صحيحه
المنتج المعروض ٨ حبات
وصلني المنتج بعدد ٢ وتم التواصل مع الشركه ولكن للاسف لم يتم حل المشكله حيث ان خدمة العملاء سيئه جداً والردود بطيئه ولا تمت للواقع بصله مجرّد اطاله في الحديث واضاعة وقت العميل .
وصلني المنتج بعدد ٢ وتم التواصل مع الشركه ولكن للاسف لم يتم حل المشكله حيث ان خدمة العملاء سيئه جداً والردود بطيئه ولا تمت للواقع بصله مجرّد اطاله في الحديث واضاعة وقت العميل .
Bad customer service
Bad customer service
Bad app
Always something went wrong 😒
رايي
شركه فاشله تاخذ الفلوس مقدم وينقعونك على راحتهم
Zero credibility zero accountability
This app and service are entirely horrendous. The stuff you buy never matches what they advertise. Their policies are ambiguous and are not fair when it comes to deliveries, returns, or warranties. It’s safer to buy anything you want from a regular store that gives better warranties. I would rate this a zero to be honest but I cant’t. I would not recommend it to anyone.
I have spoken to your customer service twice and they didn’t solve my problem so no thank you i’d rather delete the app and discourage everyone i know from ordering from sheeel. You don’t know how to value your customers because they are never right. As long as the money is coming it doesn’t matter i guess. So yes terrible customer service. You cant even file complaints and all the items are essentially from china but sold for triple the price and they look terrible. Never resembling the images. I even ordered a diffuser that was explained to me on the ad that was electronic and i received a MANUAL HUMIDIFIER. These services provided by you all should be examined thoroughly. DELETE AND NEVER AGAIN!
I have spoken to your customer service twice and they didn’t solve my problem so no thank you i’d rather delete the app and discourage everyone i know from ordering from sheeel. You don’t know how to value your customers because they are never right. As long as the money is coming it doesn’t matter i guess. So yes terrible customer service. You cant even file complaints and all the items are essentially from china but sold for triple the price and they look terrible. Never resembling the images. I even ordered a diffuser that was explained to me on the ad that was electronic and i received a MANUAL HUMIDIFIER. These services provided by you all should be examined thoroughly. DELETE AND NEVER AGAIN!
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تطبيق ممتاز
تطبيق ممتاز وعروضه مميزه ونامل المزيد من الشركاة المشازكة
I would choose zero stars
The new update of the sheeel app keeps crashing when I get to the step where I should pay. And when I launch thr app again I find the cart empty!!! What the heck guys? I’ve been shopping each time after the app crashes and each time I find the cart empty again and over and over again And when I re-fill the cart, the app crashes and I launch it again to find the cart empty and I have to start shopping all over from the beginning. This happened so many times that I’m so angey. I decided not to shop from sheeel 🤨
Question : Why do you refuse paying by Visa ? Each time I’ve tried to pay using my visa, the app collapses, and when I launch it again, the cart is empty . Are you going to fix this ?
Question : Why do you refuse paying by Visa ? Each time I’ve tried to pay using my visa, the app collapses, and when I launch it again, the cart is empty . Are you going to fix this ?
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Please improve the app
I updated it but still has a problem in runing and opening ig cannot be open from outside telling me to update please fix this problem its in my phone and my frien’s phone too !!!
App
Bad always not working
الموقع جد جداً
موقع محترم وعنده كل شي جديد واسعاره حد ما غالية نسبياً !!!
برنامج شييل عجييب للعروض
برنامج جيد وممتاز 👍
Not working
The app not working with me!!!
Response from developer
We apologize for any inconvenience. Please contact us at cs@sheeel.com with your contact details and relevant screenshots.
I meant 5 star not one great app and great deals
Good
Pad
The return policy is very bad and requires that the carton not be opened
ملاحظه
ارجو منكم وضع بوفيهات للغداء وبأسعار معقوله نرجو منكم بأسعار معقوله للشخص بما انه عروض .. ملاحظه جداً مهمه وشكراً
Good
Great app! Easy to use and good deals.
The app not working
The app is not showing the products and showing white pages need to be fixed
