Sherpa Driver User Reviews

Customer Experience

Positive experience9.9% of reviews
Neutral2.2% of reviews
Negative experience87.9% of reviews

~ Based on 91 written reviews from the US App Store.

Is Sherpa Driver Safe?

Not enough ratings yet to assess Sherpa Driver.

Is Sherpa Driver Legit?

Sherpa Driver appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Sherpa Driver is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Delivery

AVOID this Company!!SCAM
I have just start working for Sherpa for the first month .
I have a very bad experience with this delivery app .
The lives chat or calling service centre take longer to reply while it takes lots of my time waiting to complete other jobs .
Today I went to the shop to get my pick up items more than 1 hours before the store close , the store person called receiver they said they Already closed business hour.
Sherpa said it was my fault and not paid for my job which when I accepted the job it’s said delivered by 8 pm .
It is about 20km from my place each way .
Staffs are so unprofessional, blame on me and not paid without any investigation.

Labor exploitation Delivery company to avoid !
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NO JOBS

This company has jobs if you have slots from Woolworths,
Orelse they have no jobs.

They have the slots to pay less money and make us more deliveries.

In the slot, they give you deliveries in stacks..in 3 hours 12 jobs.
But normally they give you 1 job per hour, if you are not on the slot.

STEALING MONEY FROM DRIVERS.

For Petbarn:
He pays 6$ per delivery, even if the distance is 10-15kms.
he pays 6$ for 0.5kms and 15kms too.

No increase, only decreasing the fees.
If the kilometers are less..he reduces..but if the kms are increased he doesnt increase the pay.

And he makes us work after the slot time..and doesnt pays over time:

This is being filed with fair works. Thankyou ♥️😆
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Deducted product fees from driver

I did a run with sherpa with 17 deliveries and one item gone to wrong house. They deduct more money then run. Run was $150 and they deduct 156 from my two run.

Unprofessional staff and not reliable

Deliveries are too faaaaaar, They never accept their fault and mistakes, every time it’s driver’s fault

Very less jobs

Good day.
Woolworths has a lot of jobs.
I used to make 200-300$ just completing Woolworths jobs.

Since few months, the Woolworths jobs are in consistent, one job once in a while. And it’s not ideal to go do 1 job, and another in 10 kms.

PLEASE WORK ON WOOLWORTHS JOBS, in the north of the city. Preston, Heidelberg, Ivanhoe, coburg, etc.
Hope you get a good contract from Woolies.

Help drivers make money. Thanks.
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Fraud

They didn't pay me a cent because one of the orders I delivered was damaged. Total was $170 for 16 drops I got $0 after driving around 200kms and spent 6.5hrs. Don't waste your time and effort in this doggy company

Earnings are way too less for the work we do.

earning potential now if you work for this company is 100$ per day, and you drive 100-150kms lifting 30-70kg stuff, which is 10-15$ per day on fuel.
I wonder how this new manager feels like.

System god

System god is helpful!!!

Fake report by customer

This people give fake report after taking there delivery even after photo proof sherpa give warnings to drivers without proof

Worst service

Customer care doesn’t care about drivers and don’t give proper especially while delivering. They want to do drivers like slaves

Issue transfering from yello to Sherpa

Been appreciating Yello for quite some time and then they merge creating difficulty in transferring from Yello to Sherpa. It wasn’t user friendly at all then I gave up . But now their sms and email to encourage me to start with Sherpa is annoying . Please stop those messages, I don’t want to see them .
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Unprofessional Staff

I asked for my query which CJ was not able to solve so I ask her to consult with relevant department then reply me back but she stopped replying my emails.

134$ for 4 hours with car man power and fuel are you facking kidding me or are you kidding yourself

134$ for 4 hours with car man power and fuel are you facking kidding me or are you kidding yourself

Review

Sherpa Driver apps is the best and reliable apps I ever considered . All dealing staff are friendly and gives prompts action. Late fee is calculated accurately by Sherpa . Head up Sherpa and stay strong to face competition from Uber Eats.

BLOCKED ME WITHOUT ANY REASON

This company blocked me from accepting the slots, and is making me earn lesser since 4 weeks.
And they didn’t give me any reason for blocking, or they didn’t notify me that they had blocked me.
And they are not replying to my emails.

There is no warning, I work every day for Sherpa. And how can you just block me like that and stop me from earning money?

But my friend, if you give me warning or give me a heads up, I will look for another job.
Where are your ethics?
Is this how you control the driver??

You seem to be unethical in all aspects of the work.
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PAYING LESS DAY BY DAY

10 kms dropoff, 30 mins drive, and you pay 13$?
Sherpa is paying less and less as the cost of living rises.

Sherpa makes driver wait for 30-40 mins every Woolworths delivery. 20 mins before pickup time and 20 mins after pickup time. And then they pay 9.57 $ sharp.

They keep on giving you orders which are to be delivered in 20 mins, and then make us wait 40 mins, and give us late rates unfairly.
Woolworths and Sherpa should Start taking responsibility.

I think these companies will treat the drivers fairly, if they are dragged to the court. Untill then they are going to treat you as slaves.
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Operations

Was using drive yellow before they merged. Started using Sherpa being a very poor and headache experience. Poor communication getting deactivated for minor things without even a warn or courtesy call first half way through another job. You will get deducted for damages before any investigation happens meaning payments will be delayed for weeks. Even after providing proof of every thing. You will get warnings on your profile for pretty much everything from being late to incorrectly taking a pod. Been warn you may end up delivering things long distance any if anything goes wrong not there way you will get deactivated and warning messages. Again leading to whole day gone to fight for reactivations. If there’s delays on pick ups forget about getting paid wait times and be warn they will put a warning against you for it been late even if you turned up on time for the pick up it’s out of your hands.
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About the agent

Middle name for this people is burners they do not have an idea of direction where the driver is heading I understand since they leave on different planet so the standard are different their team works is equivalent to ZERO ..sorry.. HALF ZERO THEY DO NOT DESERVE EVEN ZERO …hey guys enjoy reading and dreaming
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Rubbish

Rubbish

Sherpa

Sherpa is constantly pressuring contractors to upload the WA incense, But if we already have a valid WA driver’s licence, who will actually do Sherpa deliveries? It’s becoming too much hassle compared to Uber or Didi, which are more flexible and straightforward. We would prefer working with Uber or Didi instead.
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