Shine School Parent

Shine School Parent is the parent app for schools that run their buses on Shine School. While your child's bus trip is open, you can follow the assigned bus on a live map, and the app tells you about the moments you can't see for yourself. Your school sets everything up: it creates your account, links your children and assigns their bus. Sign in with the phone number your school registered. There is no public sign-up, so the app is only useful if your child's school uses Shine School. FOLLOW THE BUS WHILE A TRIP IS OPEN • The Today screen shows your child's journey step by step. To school: trip started, the bus approaching your home, arrival at school. On the trip home: boarding at school, then the bus approaching home. • Tap "Open live map" to see the assigned bus and your pickup point, with the direct distance and the time of the last update. If the bus's location is late, the app says so instead of showing it as live. • The bus on the map shows how many children are on board. "Journey details" shows the same count with your own child named. Other children are never named. • "Journey details" also shows your child's status and the driver's name and phone number. NOTICES FOR WHAT YOU DON'T SEE These notices name your child, so a family with two children knows who each one is about: • On the bus: your child boarded at school for the trip home. • Arrived at school. • Pickup not confirmed: the bus reached school without recording your child's pickup. • Still on the bus: nobody was home to receive your child. • Back at school: the bus brought your child back to school. You also get "Bus arrived" once the bus has stopped at your pickup point, a notice when the trip starts, a notice if the bus's live location stops updating during a trip, and trip updates from your school, such as a delay or a cancelled trip. Nearby alerts, which tell you when the bus is close to your pickup point, can be switched off in Settings. Boarding and drop-off at your own door send no notice, because you are there to see them. Your notices are listed in the Updates tab. REPORT A MISSED BUS OUTING • If your child won't ride, tap "Report absence" before the bus sets off. The school and the driver see it. It covers one bus outing: the trip to school and the trip home after it, or only the trip home if your child has already ridden to school. You can cancel it until the bus leaves. SET YOUR HOUSEHOLD PICKUP PIN • Put the pin where the bus should meet your children: use your current location if you're at home, or find your home on the map and tap to move the pin. Then tap "Save and share with school". One pin covers all the children linked to your account and is shared with their school, which uses it for their bus stop. • Your location is used only while you place the pin, and only with your permission. The app never tracks your location in the background. ENGLISH, ARABIC AND KURDISH • Use the app in English, Arabic or Kurdish (Sorani), with right-to-left layouts for Arabic and Kurdish. Notices arrive in the language you choose. PRIVACY • You see only your own children and their assigned bus. • No ads, no in-app purchases, no tracking. Live positions depend on the driver's phone, GPS and the mobile network during the trip. Shine School Parent adds to your school's own arrangements; it does not replace them. Questions? Email schoolsbus97@gmail.com or visit schoolsbus.org/support.