Great idea but needs UI/UX fixes.
Shocal has a great concept, helping people connect with local shops, events, and services, but the execution needs work. After entering a postcode, if no shops are nearby, you’re shown a confusing list of all locations instead of just the closest ones. The Home Screen also shows clickable categories that often lead to empty pages, which feels frustrating. On top of that, the UI looks outdated and blocky, lacking the clean, modern feel users expect. With better usability and a refreshed design, Shocal could become a fantastic platform for local communities.
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Mela restaurant
Customer for 10 plus years .
This is the first time we have used there delivery service .
Ordered chicken madras and clearly beef madras has been made and rather than remake it they have removed the beef and added chicken . The remnants of the beef taste remain. I’ve rang to sort the issue , to be told come down or you can have a free meal next time . The answer I was looking for was an apology and a prompt correct meal being sent out. I will not be using again or returning to mela.
This is the first time we have used there delivery service .
Ordered chicken madras and clearly beef madras has been made and rather than remake it they have removed the beef and added chicken . The remnants of the beef taste remain. I’ve rang to sort the issue , to be told come down or you can have a free meal next time . The answer I was looking for was an apology and a prompt correct meal being sent out. I will not be using again or returning to mela.
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Response from developer
Sorry to hear that the food you had received from the restauarant wasn't up to their usual standards. We have contacted the restaurant with your feedback as i'm sure they will want to avoid this from happening again. We at Shocal are always looking to help / support shops & restaurants and your feedback is absolute key. We will use this feedback to help build on the service we provide to help keep the highstreet alive and kicking for many years to come. :) Kindest regards Shocal
The hive
The guys are great well better than the other bigger delivery companies. They have changed our business for the better especially in these bad times. Personally using them also I love the service and great faculties shocks has to offer and there app is friendly and easy to use they are ace.
Response from developer
Thanks Chis! Its great having you guys onboard! Absolutely smashing it! stay tunned as we have lots more features coming soon! Keep you the great work!
Fantastic!
I downloaded the app at the start of lockdown, and was so glad I did! What a fabulous service, being able to order from such a huge variety of local businesses and getting them delivered to your doorstep. 5 star service and highly recommended! 🌟
Brilliant service!
Been using these guys for a while now and watched it grow since day one. The drivers are so friendly I cannot fault them. My friends who are waiting for it to be available in their area are in for a treat! Keep up the great work!
Amazing app- highly recommend
Found the app really user friendly and uncomplicated to use great for ordering takeaways and treats.
Easy updates and loved the humour me feature whilst waiting for food to arrive
Highly recommend 🙂
Easy updates and loved the humour me feature whilst waiting for food to arrive
Highly recommend 🙂
Just fab
Brilliant app that has really come into its own on lockdown. Uses our local shops and delivery teams. People just like you and me. Can’t fault it
And even on the rare occasion there is an issue they are the first to apologise and go fact finding. They are a hands on team who clearly care abt the community. Oh and guess what.... money goes back into our community!!
I will still be using them going forward ... you can also click and collect.
And even on the rare occasion there is an issue they are the first to apologise and go fact finding. They are a hands on team who clearly care abt the community. Oh and guess what.... money goes back into our community!!
I will still be using them going forward ... you can also click and collect.
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Excellent and friendly service
Have used this service a number of times and what a great offering for our community. Always had really friendly service and smiley face delivering my order which cheers us up especially during these lockdown times, would highly recommend 😊
Great service
Have used shocal since the beginning of lockdown, they have been amazing all this time . The variety of things they will deliver to your door is amazing! We’ve had from compost to milkshakes delivered! Always pleasant & friendly.
It’s a great idea with amazing products from local independents.
Will definitely carry on using as lockdown eases ! .
Thanks guys 😊
It’s a great idea with amazing products from local independents.
Will definitely carry on using as lockdown eases ! .
Thanks guys 😊
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Fantastic!!!
We have been using this app to buy from local businesses for the past few months. We have had ice cream on a hot lockdown day and last Saturday I ordered helium balloons for my sons 18th at 3pm and they were delivered within a few hours. The beauty is you can order from several restaurants and have it all delivered at the same time by their friendly drivers. Easy to use app. I wouldn’t be without.
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Shocal is brilliant
Shocal has been a godsend during lockdown getting essentials and treats to everyone. The app is very easy to use & all the drivers are friendly and helpful. We’ll continue to use Shocal even when we’re out of lockdown. Great idea, great service. Thanks, guys.
Fantastic service
This is such a great idea, being able to order from my local high street and get it delivered makes a big difference to my shopping - it’s great getting cheese, fish and wine without having to use the big supermarkets and have it delivered when I’m working from home but don’t have time to get to the shops. The restaurants are great too.
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5 STAR SERVICE
I have used Shocal twice now, and what a brilliant service I received on both occasions. I picked the time slots I wished for my purchase to come in, and was delivered by a friendly driver ( Patricia) on both occasions. This app is very useful especially for buying last minute birthday gifts. Thank you Shocal
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Fantastic
This app is a fantastic idea that lets you support local business without having to leave your home or even speak on the phone. Ordered through here many times and it has always been great. What sets it apart is that you can have items from many different shops / takeaways delivered all in the same order. No more multiple takeaway orders that you just hope will arrive at a similar time.
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Staple of the local community
I started using Shocal when lockdown hit. We have 5 kids at home and suddenly found ourselves trying to get the essentials and having to contend with panic buyers. The guys at Shocal got everything I needed to me in a timely manner, with great communication, proper attention to social distancing, and polite and friendly delivery drivers . I will 100% continue to use it once lockdown ends . Highly recommend!
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A fantastic service
I’ve ordered from Shocal several times over the past few months; anything from plants for my garden to a takeaway. The deliveries always arrive within the one hour time slot. Takeaways are piping hot. Even though they’re practicing social distancing, the drivers are really friendly. You always get a cheery wave and a smile.
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Excellent service
This app is a fantastic idea.
Where else can you place an order and receive it the same day?
The quality is brilliant, everything is fresh and it’s always service with a smile, well done guys 👍
Where else can you place an order and receive it the same day?
The quality is brilliant, everything is fresh and it’s always service with a smile, well done guys 👍
Fast, easy to use
Used the app for the first time to order a lot of plants and compost - east to use app, quick and simple - great delivery, couldn’t fault it - will definitely use again as a great way to support local businesses.
Food stone cold
Pizzas arrived stone cold on the hottest day of the year somehow, they weren’t even slightly warm.
I saw her get it out of the car and they don’t even use warming bags for the food, it was just on her back seat. I emailed them to complain and they didn’t even bother to respond. Terrible service. The food definitely didn’t leave the restaurant cold so they are obviously assigning too many deliveries to one person.
The cheese was congealed and it was £30+ completely wasted. Won’t be using again. People encourage you to support local businesses but this is why I usually shop at larger establishments, rarely am I let down and if I am, they refund or compensate me immediately! ShoCal don’t even have a contact number, that’s how you know the service will be terrible.
I saw her get it out of the car and they don’t even use warming bags for the food, it was just on her back seat. I emailed them to complain and they didn’t even bother to respond. Terrible service. The food definitely didn’t leave the restaurant cold so they are obviously assigning too many deliveries to one person.
The cheese was congealed and it was £30+ completely wasted. Won’t be using again. People encourage you to support local businesses but this is why I usually shop at larger establishments, rarely am I let down and if I am, they refund or compensate me immediately! ShoCal don’t even have a contact number, that’s how you know the service will be terrible.
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Response from developer
Hi InceyX, I'm very sorry to hear what has happened. This is not how Shocal operates - I will most certainly look into this and resolve any issues / refunds immediately. All drivers that operate under Shocal are provided with hot bags for the journey and in some cases portal fridges for cold items. We will shortly be introducing live chat to both the app and website to help any issues that may arise in the future along with live tracking. We do have a telephone number to our business page and social media pages. Please bear with as we are still developing and working closely with local businesses to provide the best possible service especially during these strange COVID times. Please accept my extended apologies as I would hate for this to ruin any future experiences you may have with Shocal. We would love you make it up to you. Stay safe Kindest regards Shocal (Max)
Shopping local made easy
Always wanted to support local shops but finding the time to get to them was difficult. Now I can shop at my butchers and fishmongers and have a delivery when I get home from work. Easy to use app.