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툭하면 연결 코드가 안뜨네
빨리 업데이트좀 해 줘요!
빨리 업데이트좀 해 줘요!
Useless app
App doesn’t actually do anything . Software hasn’t been undated in years. You can’t control a single thing on the app & it certainly doesn’t pick up the comings & goings. This should be removed from the market if not going to be maintained… Go buy the TT Lock instead, it’s amazing.
앱 동작 안함
실행하면 바로 홈화면으로 튕김. 사용한번 제대로 못해보고 이거 왜이런지 아시는분. 참고로 ios는 최신이 18.6 사용중임 베타 아니고 정식인데.. 왜 이럼???????
Worst lock ever
Have to constantly reset it
And won’t work fir days sometimes
Do not get it
And won’t work fir days sometimes
Do not get it
Very poor quality app
Not what you'd expect from Samsung
Useless
Couldn’t get a pairing code. Wasted hours trying to get it to work
DO NOT BUY SAMSUNG DOOR LOCKS BECAUSE OF THIS APP
Beyond pathetic, ceases working regularly, doesn’t detect, then suddenly does.
Absolutely atrocious app support for a company as big as Samsung
Absolutely atrocious app support for a company as big as Samsung
Horrible
Can’t even open the app it crashes as soon as it asks me if I want to allow notifications… can’t even use it…
Simply doesn’t work
App was always glitchy, 6 months ago totally stopped working all together, crashes immediately, doesn’t even open.
Have spent the entire time back and forth with “customer service “ and they are as useless as the app itself.
How Samsung would allow such amateurs to represent their brand is beyond me.
Would give it a zero if possible.
Have spent the entire time back and forth with “customer service “ and they are as useless as the app itself.
How Samsung would allow such amateurs to represent their brand is beyond me.
Would give it a zero if possible.
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Great lock terrible app
Update the app. People have been complaining for years and nothing seems to have been done to fix it. Unfortunately I didn’t read the app reviews before I bought the ds609. Bought it for an Airbnb property so we could remotely setup temp passcodes for guests. But that feature doesn’t work!!!! Now we have modified an antique door we are stuck with it. Very unhappy customer. Will be calling Samsung to complain. Maybe the accc if nothing done about it.
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App does not open
App crashes as soon as it is opened. Uninstalled and reinstalled multiple times. Happening since last year, there have been multiple iOS updates but issue remains.
Called customer support a few times and still no luck
Called customer support a few times and still no luck
Crashes under IOS17
It’s useless and won’t even open under the updated operating system. So much for beta testing their product in the long lead time to IOS17.
아짜증나서 별 5개
진심 안고칠꺼냐? 콜센터랑 몇번 통화해서 해결 방법 듣고 어플 문제 아니라고 서비스기사 연결 해줘서 상담하니 기기 문제 아니라고하고!! 내가 봐도 기기 문제는 아냐~ 리뷰가 하나같이 블투가 안된다고하면 원인이 분명 있을텐데 고칠 생각안하냐? 진짜 스트레스 받아서 안쓸란다 콜센터 늬들은 원인은 알고 응대하니?
App crashes while pairing
Unable to use the app as it crashes while pairing evertime
SHome Doorlock
I installed the Samsung SHP-DS705 smart door lock and I tried to pair it to my iPhone 13 Pro running on iOS v16.6 and it does NOT even pair with the apps! What a rubbish and horrible apps that does not work at all! It reflects how badly Samsung as a company is which the apps do not work at all on iPhones! Extremely disappointed!
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Update and now unable to unlock with the app.
Purchase the lock 5 months again. 3 months ago my husband updated his phone, hasn’t been able to to use the app as his phone is no longer registering with the app. I updated my phone to a new iPhone (we both have iPhones, yes all up to date with updates) mine with no issue till today when I did an app update and now I can’t not unlock my home with the app. I have tried countless time to reset it but I never receive a pairing code. When you spend a lot of money for something to be a safer way to access your home and yet you can’t unlock it using the app that is designed for it. In what way are all of us that have had this issue being helped. Because after reading these reviews you seem to palm off the problem as if it’s the person who has the app that’s stopped working is an idiot!
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What is this app
Samsung. What are you doing. You are one of the biggest tech companies in the world, and this is what you can afford. Garbage
App doesn’t recognise lock any more
My husband’s app stopped working with the lock after the last update and won’t let him re-register lock either. Mine stopped working yesterday (without the update) and no longer recognises the lock.
오류 너무 심각
1. 등록되어있던 도어락 사라짐 2. 다시 등록하려고 해도 안됨(페어링 코드가 안 뜸) 3. 앱으로 채팅 상담 받으려고 해도 채팅창 클릭만 하면 앱 강제 종료(상담이나 문의는 당연히 못함)
얼른 개선해주세요;;;
테스트 제대로 안해보고 앱 개발하시는지...
얼른 개선해주세요;;;
테스트 제대로 안해보고 앱 개발하시는지...
아이폰 블루투스 연결해제 현상 해결법
아이폰 업데이트 이후 안되는분 따라서 해보세요
1. 아이폰의 블루투스 설정에서 블루투스기기 항목 중 'Smart Doorlock_V(1~99)가 있으면 삭제 진행
2. sHome Doorlock 앱 실행 → 메뉴 → 앱 초기화 진행 3. 블루투스 재연결
1. 아이폰의 블루투스 설정에서 블루투스기기 항목 중 'Smart Doorlock_V(1~99)가 있으면 삭제 진행
2. sHome Doorlock 앱 실행 → 메뉴 → 앱 초기화 진행 3. 블루투스 재연결