
Shop Order Book
Customer Request Log
0 ratings
Free
In-App Purchases
Rating summary
About
Shop Order Book is built for solo shopkeepers running a physical counter. When a customer asks if you can check on an item, get one in, let them know when it arrives, or hold something aside, you can log the promise in seconds instead of losing it on a paper slip or in a chat thread.
LOG EVERY COUNTER PROMISE
- Record the customer, the item, and their exact words (optional).
- Pick what you promised: I'll check, I'll get it, I'll tell them, or I'll hold it.
- Set the next review date so you know when to follow up.
- For items on hold, note the hold deadline and where you put the item.
- Track multi-item requests and log arrivals piece by piece.
- Attach one optional photo using the system photo picker.
SAVE DRAFTS FOR BUSY MOMENTS
- Tap Finish later · save draft when the counter gets busy, then finish it later.
- Use the system Share Sheet in any app to save text, a web link, or a single photo as a draft.
FOLLOW UP & KEEP HISTORY
- Open the Now tab on review days to see what needs your attention.
- View all promises in the Requests tab, with a two-column layout on iPad.
- Log updates: an item arrived, plans changed, a hold moved, or no news yet.
- Note contact results: messaged with no reply, spoke with the customer, proposed a new plan and waiting for a reply, customer accepted or declined a new plan, or no contact info.
- Close with the actual outcome, like Item handed to customer, Item picked up, or Customer released the hold.
- Keep the original promise and change log in History, and reopen closed requests whenever you have an open slot (or anytime with Pro).
OPTIONAL REMINDERS
- Tap Enable review reminders to get one alert at your chosen time on review days.
- Notifications only say "Review your requests" and "You have requests to check. Open the app for details." so customer info stays off your lock screen.
PRIVATE OFFLINE DATA & INCLUDED BACKUPS
- Data stays on your device with no account, login, server, analytics, ads, tracking, or iCloud sync.
- Export private backup files (JSON with records and photos) to Files and restore anytime; backups are included.
INCLUDED USAGE & PRO ONE-TIME PURCHASE
- Keep up to 10 open requests at a time in Waiting and Drafts; the 10-request limit is the included usage. Closed requests do not count, so closing a request opens a slot.
- At 10 open requests, you simply cannot add new ones. All saved records can still be viewed, edited, closed, backed up, and restored.
- Shop Order Book Pro unlocks unlimited open requests for a one-time purchase at the price shown in the App Store, with no subscription and nothing else locked.
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What's New in Shop Order Book
1.0
November 7, 2026
1
Subscriptions & In-App Purchases
$9.99
Shop Order Book Pro
Unlock unlimited open requests and drafts.




