Shoppers Drug Mart User Reviews

Customer Experience

Positive experience10.1% of reviews
Neutral10.8% of reviews
Negative experience79.1% of reviews

~ Based on 158 written reviews from the US App Store.

Is Shoppers Drug Mart Safe?

Shoppers Drug Mart appears safe based on user ratings. AppsHunter Safety Score for Shoppers Drug Mart is 94/100.

This assessment is based on 117,414 user ratings, with an App Store average of 4.7/5.

Is Shoppers Drug Mart Legit?

Shoppers Drug Mart appears to be a legitimate app. AppsHunter Legitimacy Score for Shoppers Drug Mart is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t show favorites

It’s been while can’t show all of favorite.

Updated and more complicated

If it isn’t broke, don’t fix it

Confusing app

It would s not easy to use the app. I just tried 4 times just to get to prescriptions .. I kept getting bounced back to session timed out

Must accept all options to work

It took me three times to get the updated app to open. Didn’t work until I accepted every single (supposedly optional) notification, sign up etc.

I signed up just to be able to use my existing points - seems I can collect points with just a phone number BUT I can’t redeem them with the app or the long-lost card. Is this ethical? I’m not amused.
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App still broken after several updates!!!

How are your devs still not able to fix the crashing issue?? I’d give zero stars if I could.

Online pharmacy

Had to make multiple attempts to sign in to request a refill. App is not good.

Not working

When I signed in and tap something on screen it’s giving error (Something went wrong)

Terrible

Non-intuitive, full of bugs, loses preferences, asks the same questions over and over again. Zero stars.

Constant account verification after update

App continually makes you log in and ask to use Face ID every time since it updated.

Steps

Too many steps to check in to manage my prescription account

Me

Times out to fast,
Goes back to my previous drug store,
Very confusing and
Frustrating!

Cumbersome

Previous app worked much better, used to be able to use facial recognition to sign in, now it takes at least 3 attempts to verify my account. Ordering prescriptions is easier, but please fix the issues!

Great Service

Always friendly and efficient service.

Loop loop loop

When I try to login I get stuck in a loop of one time code entry and then send again and the spinner just spins and spins endlessly

Reorders

This website rarely works and you may as well just go right to pharmacy and order

No longer works (stuck on loading screen)

The app used to work just fine but now it won’t let me login and is stuck on a “loading” screen that will not load… i’ve tried absolutely everything to fix it on my end, but it seems to just not work. Please fix this!!

Please address this

This app constantly pauses any media that's playing and I do not understand why. It's been like this for some time now. Also, this new way of displaying favourites only shows about 82 items at a time. I have way more items saved and this new layout annoys me.

Pharmacy rarely works. Sign in fails more often than not

Looks great but functionality is trash.

Log In

New update makes you login each time

App doesn't load

oven never seen this app work nor open