Shoppers Drug Mart User Reviews

Customer Experience

Positive experience14.0% of reviews
Neutral10.1% of reviews
Negative experience75.8% of reviews

~ Based on 207 written reviews from the US App Store.

Is Shoppers Drug Mart Safe?

Shoppers Drug Mart appears safe based on user ratings. AppsHunter Safety Score for Shoppers Drug Mart is 94/100.

This assessment is based on 117,414 user ratings, with an App Store average of 4.7/5.

Is Shoppers Drug Mart Legit?

Shoppers Drug Mart appears to be a legitimate app. AppsHunter Legitimacy Score for Shoppers Drug Mart is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Keeps crashing

Can’t even open the app

Convenient location with helpful staff

I’ve been using this pharmacy recently and have found the pharmacist and back desk staff to be very helpful and friendly
It’s a small SDM location so it is very limited in stock vs the mega locations but convenient with ample parking

Shoppers Seton

I am very very happy with the service and advice I receive from the Seton Shoppers. Would suggest you give it a try.

Concerned Customer

The Shoppers sign in never works the first time. It is frustrating. The website itself for pharmacy refills is slow and freezes on numerous occasions, this occurs when I am at my home and connected to WiFi.
This site needs an overhaul. One last point, when I receive new meds from my physician and they are faxed or transmitted to Shoppers why is not automatically filled? Very disappointing, and time consuming.
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Stop making everything AI

We dont need an AI pharmacist assistant, especially one that is backed by “Canada healthcare guidelines” like can that sound any more sketchy? Just say pharmacists dont recommend it because why would they reccomend something that takes their job. Im disgusted by this change and will no longer be supporting shoppers drug mart.
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Favourites

Hasn’t worked for a while now. Don’t have it displayed if it doesn’t work.

Not User Friendly

Every time I try to refill my prescriptions I have to try to sign in between 3-5 times. Every. Single. Time

Mary Vermette

They always treat us with excellent customer service.

Compliqué pour rien

Je ne veux me servir de l’appli que pour vérifier et renouveler mes ordonnances. Il faut passer par beaucoup trop d’étapes pour le faire et l’appli n’est pas «user friendly» dans les sens qu’on se perd déjà facilement à la page d’accueil. Et depuis quelques mois il y a des erreurs d’appli qui montrent des médicaments qui m’attendent alors que ce n’est pas le cas.
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Mrs

Too confusing since it’s attached to every other thing associated with Drugstore

Complex

Keeps asking for pharmacy but says selected dismiss

Refills

I used to get automatic refill notice and that no longer happens. I do not care for this new app thing. Very frustrating

App is Difficult to Navigate

App is confusing and takes more time than necessary to navigate through it

Log in

Too many steps and not consistent

Excellent app

Love it for managing my prescriptions and ordering items. Super fast delivery too!

Smooth App

Seamless prescription ordering. Well organized.

Crashes and closes

When searching in the app then clicking the item, the app crashes and closes, it wasted my time and it’s basically useless.

Review

App easy to use

App Kicks Me Out

For over a month now, as soon as I log successfully into the app, it kicks me out. This is only happening on my IPad. I am so frustrated. I have tried deleting and redownloading the app almost daily with no luck. I am at a loss as to how to fix this problem.

Never works

Complete trash