ShortLine User Reviews

Top reviews

Stick with the mobile website

No search function so you have to scroll through countless stops everytime. When you do find your route, it doesn't show all departures.

App crashes when trying to save favorite trips. Cannot purchase tickets through the app

Shortline...look to NJTRANSIT app for guidance

Don’t bother.

You can get more information by getting to the Coach/ShortLine through your browser. Absolutely useless app

If I could give a zero rating I would

This app is beyond horrible and useless at this point. If an update can’t be done reprove from platform.

It’s useless

You can’t change the location and it doesn’t go nationwide.

App crashes

The app crashes whenever you try to save a trip. It show bus location 50% of the time.

Crashes every time.

This app needs help. It crashes every time I try to look up a trip. It’s never been updated.

ABSOLUTELY USELESS

App seems to have never been developed. Do not bother downloading.

Wow! Not useful

I was so happy to find this app, but when I tried to actually use it, it was very frustrating. Very hard to figure out how to use it. I could not even find Port Authority among the listings for departures! I guess I’m going to have to delete it from my phone because it just doesn’t help.

What a waste

Downloaded , tried, deleted within 5 minutes

They need an app but this does not cut it.

Broken and Inconsistent

Don't waste your time with this app. If you manage to pick your pick up and destination without the app crashing then you'll be greeted with incorrect time for the busses. This app is essentially just another shortline bus, broken and inconsistent.

Dumbest app ever

So it takes me a few minutes just to pull up a trip and then when I try to save it the app closes and it never saves. Don't bother. This app is a waste. And for me to even give it one star is a joke.

Terrible App - total waste of time

This app doesn't even work like a beta version. Stops are incomplete and hard to find. Why can't stops be consistent with the website? If this app is funded by Coach USA, they have not only wasted their money but also earned bad reputation.

Beyond useless

Missing stops, wrong times...
Use the web site. How about start using GPS in your buses as well so we can track your consistent delays as well?

Worst. App. Ever. DO NOT USE.

I've seen a lot of bad apps, but this is the worst one. What's the point? Took me 5 minutes to even figure out how to pull up a schedule, and then when I checked it against their (2001-era) website it was incorrect. I'm legitimately left wondering; why even bother making this app?

Useless and doesn't work

That Coach USA refers to this as an app is silly. It doesn't serve any function. They should focus their energies on supporting the commuters of this unreliable bus line allowing for ticket purchases, scheduled and bus tracking.

Needs work

App does not show expected arrival times like the brochure

App does not allow one to save trips

To say something is useless

If only I could turn back time.

Pointless app

What does this app even do? I don't see a point and the origins/destinations are annoying to choose

What a USELESS app

Since the website repeated "buy your tickets online" but never bothered to install a BUY BUTTON I thought I'd download the app. Surprisingly it was even more useless than the website! Deleting it immediately after I finish this review.

Horrible app - Needs major overhaul

Someone needs to add other major Shortline Terminal locations to make this app more effective especially Port Authority in New York City as well as Newburgh, NY. Besides the fact that Shortline needs to update their ability to buy tickets online like MetroNorth and NJ Transit. If you would like more users looking for this app, please add those two locations!
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