does not work
the app displays a random short film - it is possible to swipe to another random short film, but there is no way to browse and select a short film you actually want to watch
I tried restarting app, restarting ipad, etc - nothing works
apple should remove this from the app store since it is completely useless on ipad
I tried restarting app, restarting ipad, etc - nothing works
apple should remove this from the app store since it is completely useless on ipad
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Is there a Home Screen?
I was pretty excited about this app, and interested in subscribing; but directly after downloading it and starting the free trial, all I get is the start screen for a movie. There seems to be no home screen, no way to search for anything. Maybe there is just a glitch … I tried the obvious solutions, well at least turning off my iPad and turning it on again. There is no way to log out either. Pretty disappointing. I will give it a couple more days but will most likely end up canceling my trial and deleting the app.
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Great access with limits
Love being able to gain access to these shorts through a streaming app but the app is very limited. There is a “button” to turn on subtitles, but it has never worked for me. When they do “work” the subtitles just stay on the bottom and do not flow with the film. ¯\_(ツ)_/¯ Probably will cancel my subscription soon after a soak up the few I can watch.
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Doesn’t work in the US.
Pretty disappointed that this no longer works in the United States.
Doesn’t work and neither does customer service
When I start the app it goes right to a film called Six Shooter and will not allow me to go to the home page or watch anything else. I deleted the app and reinstalled it but that did not help. I just started a free trial and I am not impressed with something that does not work from the start. I am using the app on an iPad. I sent them an email, no response. I sent a message to them on Facebook, no response. I was looking forward to watching short films and would have definitely subscribed after the free trial but I will look for short films elsewhere.
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Response from developer
We are sorry to hear about your issue. If you wish to contact our Customer Service, please write to customerservice@shorts.tv. It looks like you are using the wrong channels to contact us, Facebook is mainly about our TV channels (not the App) and it is for marketing purpose. Such issue has not been reported by other users, could you please send us more details (iOS version, iPad version) to customerservice@shorts.tv and whether you are facing the same issue on iPhone so that we can investigate it. Thank-you.
