Shutterstock User Reviews

What users say

Top reviews

Long time customer

There is a lot to pick from and the site stays current with AI technology. I choose to stay legal and fair to photographers and makers so like that usage information is presented in a standard way in a consistent location.

Great Match Ideas

Photos has been helpful for general ideas and to match the searching criteria on my project. Sometimes you need to get deeper and spend time to find great ones. Not major issue!

Love it

Inspiration unlimited

월결제가 아니라 연결제에요

한달만 쓰실분들은 절대 쓰지마세요

The only issue with the website

The website is pretty good I’ll give you that, the only downside is that you have to pay real money to earn back your credits for generating ai images, no waiting or any of that stuff paying is required for you to get your credits back

Not enough variety

No depth and variety when it comes to classical and heritage imagery of India. Extremely poor range, hard to call it even a range.

Assortment

Love I always find many beautiful options.

Working

Not working properly since last 2 weeks

cancel fees

Be aware that subscribing has charges built in. cost me 100 to cancel my account. pay attention to their subscription page.

Unusable

I would love to be able to use this app but there is no search filter for unlimited plan assets only. This means I am forced to use the website instead.

Not properly rated

This should be 17+ not 12+. They need to fix this.

Doesn’t Wrk

I have an account I pay monthly. On this app, I can’t even log into the program. Keyboard doesn’t even show up to type in order to log in. Totally worthless app! I am deleting it.

Interface not visible as per previous

Now shutter not giving good pictures and quality

Double Billing

I used shutter stock as photo references for years and loved it.
I realized they were double billing me on my PayPal account last month. They were charging me the $29 a month fee and also a $299 a year fee. I’m only one person.
No one would answer any contacts to see why I was being billed twice, so I contested the payment on PayPal.
Shutter stock blocked my account and refuses to tell me why I have two bills unless I uncontested the $299 fee on PayPal.
So unless I agree to pay them twice, they won’t even talk to me. Not even in chat.
I wish they could at least communicate, but money is obviously more important to them than customer service. I will be telling every artist I know.
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Rip Off

Doesn’t provide what it claims in the subscription. Also often fails to produce images multiple times with just a frozen screen for minutes on end but still counts it as an image against your subscription. Emails to admin are not answered.

Processing payments

Between the lack of customer service from the chats and they were blaming my banks because their system wouldn’t process any cards as well as PayPal was ridiculous

Saludos 🙂 happy new year

🎼⭐️⭐️⭐️⭐️⭐️

My collections no longer show

It’s always had weird bugs, but now it won’t even load saved collections. It just offers to create a new one. I have loads of saved ones I access all the time and now only way is to go to website which totally pointless waste of time as on iPad using website is just to clumsy.

Delis

Deerfield

Waste

App not working and not uploading pics