Am I missing something
I’d obviously thought since it’s advertised, you can change the temperature with your phone, I’d assumed it could read it while the heater was still in the water. It’s actually the opposite of contactless.
This sucks
I bought a sicce contactless heater thinking it would be good it’s not so contactless if you have to keep scanning the heater with phone in order to change any settings on the heater I’m definitely returning this asap will just go with regular heater
Non function
The app freezes and unable to control after a few days. Very unreliable. Needs major work.
All gimmick
This touch-less heater is all gimmick. To adjust the temperature you have to pull the heater out of the water by touching it. and physically tap your phone to it. Just give me a manual adjustment.
Handy
Good app. Simple and easy to keep up with. Just need to know if there is a way I can change the temperature reading from Celsius to Fahrenheit. Also, if they want to take this to the next level they need to add a feature to where you can monitor on the go instead of scanning the thermometer every time you need to read it.
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Not Great
In order to change temperatures you have to keep unplugging the unit & removing it from the aquarium to get a reading with your mobile device. Such a hassle. Why not make it so that I can put my phone up to the glass to scan & be able to change the temperature? For such an expensive device the app should work much better than this.
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Great product, Horrible App
Their pumps and wave makers are amazing! It’s a shame the app is difficult to use, often unresponsive, and makes you question owning the product at all.
I never review but this one I had to.
This is the most annoying app ever created. I can’t believe such a respected company as Sicce would pay someone for such a pathetic app.
You must remove the unit out of the aquarium every single time you need to adjust it in any way. You have to wrestle with the suction cups and slosh water everywhere, and just when you go to put it back in the tank you notice you have to do it all over again. It is the definition of frustration
You must remove the unit out of the aquarium every single time you need to adjust it in any way. You have to wrestle with the suction cups and slosh water everywhere, and just when you go to put it back in the tank you notice you have to do it all over again. It is the definition of frustration
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Stopped working
This app stopped working and stopped controlling my pump.
Will not buy more of these heaters.
There needs to be a manual temperature dial or something because this app is absolutely ridiculous. Either that, or make the app remember the heater so I only have to scan it once. Why should I need to remove the heater from my tank literally every time I want to adjust the temperature? Waste of my time and my money, tbh.
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Buggy
Okay product, horrible app
heater killed $250 of plants
last week I plugged this heater into my new 40 gallon tank, followed all the instructions and set the tank to 78 degrees. I planted some fresh plants in there that I had just bought at a store worth over $250. Over the next 3 days they were basically completely dead and I was going crazy wondering what was happening since all of the water parameters were testing just fine. The app was still telling me the heater was set at 78 so I didn't think much about the temperature, until I stuck my arm in there to start throwing away all the dead plants and realised the tank was FREEZING like ice water, probably around 50-60 degrees Fahrenheit. Are you kidding me? I have no words to describe this trash product and application. Money thrown quite literally into the garbage
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Pretty much useless
Bought a heater to use with the app but to change the heat settings at all you have to touch your phone to the heater every single time you want to adjust something might as well be manual
Wifi
Wifi use to work all of a sudden it just stopped working and it wont connect again
App does not work
Cool idea and a sucker to pay for it app doesn’t work it doesn’t even scan the heater for my fish tank
Literally does not work
Manages to not change the temperature on a contactless heater that you have to be less than an inch from to get a reading. These are a full blown scam.
Worst heater and app
This is what happens when you don’t do enough research, you end up purchasing a premium product that just doesn’t work . I won’t be using Sicce in the future.
Funktioniert aber viel Luft nach oben
Sehr geehrte Damen und Herren, was sehr störend ist wenn kein Modus eingestellt ist bei der Syncra SDC läuft das hektisch in der Übersicht hin und her. Als weiteres fehlt die Einstellbarkeit im Zeitprogramm wenn man füttert das die Pumpen abschaltbar sind. Es gibt auch futterautomaten oder Zusätze die man ins Becken gibt wo man eine gewisse Zeit keine Bewegung will weil das Automatisch geht. Schaltet man die Pumpe ab , gibt’s eine Fehlermeldung, hier wäre eine Meldeverzögerungseinstellung top, 2 bis 15 min wären sinnvoll.
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Worse connectivity
Ok I like the heater. Took me a while to figure out how the app works. There are no instructions anywhere over settings and adjustments. AND if I want to adjust the heater temp, I have to remove the heater from the water so the phone can physically touch the heater for it to connect. It will not connect through the glass. By doing this, unless you turn it off or unplug it, you run the risk of burning yourself. Kind of an unsafe system.
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Not contactless
Not very efficient on being contactless cause you have to take the heater out to scan. Should have put it on. Back side of heater instead of the front I have an iPhone 15 pro
