Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This application provides instant access to extensive drive knowledge for efficient and accurate field problem diagnosis. It offers diagnostic instructions with video tutorials and component images, and simplifies contacting customer service for assistance.
What's New in SIDRIVE IQ Troubleshoot
2.5.1
May 2, 2024
- Performance and usability improvements
Developer apps
FAQ
What Siemens drive models does SIDRIVE IQ Troubleshoot support?
SIDRIVE IQ Troubleshoot supports SINAMICS PERFECT HARMONY GH180 models produced in 2010 or newer, with NXGPro and NXGII controllers.
How does SIDRIVE IQ Troubleshoot help with troubleshooting?
It provides diagnostic instructions with video tutorials and component images to help users understand how to fix issues. It also offers troubleshooting guidance from active faults via inspection steps.
Can I manage my assets offline with SIDRIVE IQ Troubleshoot?
Yes, you can manage your offline asset list by adding, viewing, renaming, and removing assets. This can be done by scanning the data matrix code.
How can I request service assistance through SIDRIVE IQ Troubleshoot?
The app allows you to instantiate a service request with a pre-filled form that includes technical and asset-relevant data, making it easier to contact Siemens Customer Service.
What is the rating of SIDRIVE IQ Troubleshoot?
SIDRIVE IQ Troubleshoot has a high rating of 4.7 stars based on 3 user ratings.
Is SIDRIVE IQ Troubleshoot available on multiple devices?
Yes, SIDRIVE IQ Troubleshoot is available for iPhone, iPad, and iPod, indicating broad compatibility within the Apple ecosystem.
How often is SIDRIVE IQ Troubleshoot updated?
The app was last updated on May 2, 2024, with version 2.5.1, suggesting regular maintenance and updates.
What is the age rating for SIDRIVE IQ Troubleshoot?
SIDRIVE IQ Troubleshoot has an age rating of 4+, making it suitable for a wide range of users.
