Coop owner
Terrible. Glitchy, non-intuitive, slow. Feel held hostage as it is the only app for Seidel system. Seidel provides no user manual. Avoid.
So sorry for you
You will go crazy and wonder if you’re doing something wrong. But it’s not you. It’s this app.
App Fails to Connect after Upgrade 2/21/2023
App Fails to Connect after Upgrade 2/21/2023
Notifications need improvement
This app unlocks my door and the audio and video works; however, call notifications should be persistent. If my iPhone is set to vibrate then I only receive a single ping that is easy to miss. Whose phone only rings once? If my phone is not set to vibrate then the situation is a little better but why should anyone be forced to have their phone set to ringer all of the time.
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Nice idea but slow and unreliable
When it works, it is great. But it works less than half the time. It is very slow so visitors end up punching another button which deactivates the first request before you can respond. And the software periodically disconnects and takes days to get the company to reconnect. It is very expensive so it really should work much better. Sadly it will take a decade to convince our building to upgrade. If you are thinking about it, wait until it works or try a different product as you will be stuck with it for years and the company doesn’t stand by the product.
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