Poor
iOS 26. Will it still work ? 🤞🤞
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Version 2 has been 3 years in the making & whilst it looks a lot more modern it’s significantly worse as regards UX.
- giant thumbnails now so scrolling takes 10x longer to locate a clip. Please add an option to make them small, like in the camera view.
- live playback, select camera - just is a spinner & never loads
- still no option to choose a time in the day to select clips from, which would make things easier.
- alerts have stopped working too
Support forums are gone now unless you register with Discord.
🤦♂️
——
Version 2 has been 3 years in the making & whilst it looks a lot more modern it’s significantly worse as regards UX.
- giant thumbnails now so scrolling takes 10x longer to locate a clip. Please add an option to make them small, like in the camera view.
- live playback, select camera - just is a spinner & never loads
- still no option to choose a time in the day to select clips from, which would make things easier.
- alerts have stopped working too
Support forums are gone now unless you register with Discord.
🤦♂️
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Was good, now rubbish
Very poor experience. I was paying for support for a number of years for Sighthound Video but they simply would not develop a patch for a known issue whereby you cannot use playback on a macOS. For such a critical feature, they said they would no longer update the product and indeed it's not been updated since Q1 2022, yet they are still offering paid support for upgrades which do not exist. How can it be acceptable that they continue to take money from customers to upgrade the license for product upgrades that do not exist? They want to focus more on developing AI products, which is fine, but they've forgotten about their existing user base and abandoned them. Look elsewhere and find a more reputable provider, as I have now done.
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Push alerts do not work on iOS 18
Push alerts do not work on iOS 18 … developer is aware … but is not doing anything about it
Developer advised they no longer support this app
I think the app is great but such a shame the developers have abandoned supporting it. Even though I pay for support, they have advised that the app is no longer a priority so are not going to fix the notification issues that have come about with the latest IOS 17 updates.
Not a great way to treat your loyal customer base.
Not a great way to treat your loyal customer base.
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Well-intentioned abandonware
Nice design and idea that is full of bugs and not cared for at all by its developers.
Doesn’t play well with IOS16
This was a fairly solid app that has become flaky with the IOS16 release. Video controls don’t work and trying to review historical clips causes a crash. Hoping the developer will honor the commitment made by customers and update the app. Even a subscription model would be worth considering.
Nice app
Been using this at home for maybe 2yrs. App looks nice and functions pretty nicely. Would be nice if i
You could edit and create rules on the app but all in all this is very slick
You could edit and create rules on the app but all in all this is very slick
Awesome
I installed it on my iPhone and iPad and updated the server version to 7.0.12 on y Mac-mini. What a difference it made ! The speed is increased 10 fold and stability appears perfect so far.
Poor support and overpriced
Back in 2017, Sighthound was is a good choice for setting up your own IP camera security on a Mac. The AI-based image recognition is impressive. However after several years of inadequate software updates and poor support, i’ve abandoned it in favor of other similar apps like SecuritySpy, which offer similar features but is much less expensive and seems to be much better supported as a software product. Reliability is particularly important for IP cam software - I don’t think the Sighthound folks understand this - they are more interested in fancy AI vs reliably triggering and recording events without glitches or gaps.
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Déception
Cette version n’a jamais bien fonctionné. Tous mes clips sont enregistrés à 9h42.
App is crashing
The app is crashing on an iPhone XS with 13.6. I upgraded to 14.6 and the app is still crashing when I try to see the rules.
Poor
Version 2 has been 3 years in the making & whilst it looks a lot more modern it’s significantly worse as regards UX.
- giant thumbnails now so scrolling takes 10x longer to locate a clip. Please add an option to make them small, like in the camera view.
- live playback, select camera - just is a spinner & never loads
- still no option to choose a time in the day to select clips from, which would make things easier.
- alerts have stopped working too
Support forums are gone now unless you register with Discord.
🤦♂️
- giant thumbnails now so scrolling takes 10x longer to locate a clip. Please add an option to make them small, like in the camera view.
- live playback, select camera - just is a spinner & never loads
- still no option to choose a time in the day to select clips from, which would make things easier.
- alerts have stopped working too
Support forums are gone now unless you register with Discord.
🤦♂️
Show more
No Notifications
After latest update notifications no longer work. Make the app useless.
SV 2.0
Thanks for update! Like the trend. Keep going!
Horrible product, DO NOT BUY!!!
Never works, cameras won’t stay connected!
When it does connect, blowing dust particles in the infrared set the camera off even though the software is supposed to be so good it detects only people in the area.
Shadows from curtains blowing from heat registers set it off, headlights in the yard set alarms off, reflections etc... what I’m getting at here is the software DOESN’T WORK!
and the latest update 3 weeks ago now, Sighthound acknowledges is bad and they’re supposedly working to fix it. But until they do, they’re software now DOESN’T DO ANY NOTIFICATIONS AT ALL!
What good is surveillance or home security cameras if the software doesn’t notify you!!???
When it does connect, blowing dust particles in the infrared set the camera off even though the software is supposed to be so good it detects only people in the area.
Shadows from curtains blowing from heat registers set it off, headlights in the yard set alarms off, reflections etc... what I’m getting at here is the software DOESN’T WORK!
and the latest update 3 weeks ago now, Sighthound acknowledges is bad and they’re supposedly working to fix it. But until they do, they’re software now DOESN’T DO ANY NOTIFICATIONS AT ALL!
What good is surveillance or home security cameras if the software doesn’t notify you!!???
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Update is no good
Ever since the new update I don’t get any type of notification. The reason I use the app is for my phone to notify me when someone comes on my property. Being a SAHM, feeling safe is extremely important and not getting alerts is infuriating.
Not so good
Last week’s update is a downgrade. In Landscape I can only see 4 cameras in landscape. The images super pixelated. The iPad audio bugs persists from the last version (audio is always camera 1). I finally have enough reason to switch everything to unifi...
New design, same lackluster features.
The design of the old app wasn’t the issue, it was it’s lack of basic security camera app features. Now we get a superficial facelift that is still missing the features that users have been requesting for years. Why is the app limited to only playing back events that match rules? Why can’t I scrub my entire recorded timeline? Why is there a lack of Picture in Picture support when it has been available on the iPad since iOS 9? Why can’t videos or snapshot be saved to the camera roll? Why can’t I set the size of the windows in grid view? Why can’t I configure the resolution of the camera previews in grid view? So far the only 2 new features that I’v been able to find are support for dark mode, although you can’t manually override it, and support for split screen. The developers should be embarrassed by this release. Catch up or get left behind. I’m looking for other options.
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New app interface
The new update sucks. Unusable. Keeps crashing whenever I check history. Please fix this.
Repeatedly crashes
This latest version of the app repeatedly crashes when you try to enter camera views.
This is a total fail as it is at the moment. Let’s hope for a quick fix.
This is a total fail as it is at the moment. Let’s hope for a quick fix.
