Kata
垃圾
Response from developer
您好，对于您遇到的此类情况，我们深表歉意。请通过应用内的客服中心与我们联系，我们将调查问题并尽快处理。
Rubbish
Response from developer
Thank you for your feedback. We understand your disappointment. The app focuses on generating stylized signature designs based on text rather than hand-drawn signatures. We’ll work on making this clearer and improving the experience.
Good but why do you need to pay?
Response from developer
Thank you for your feedback. We understand it can be disappointing to see paid features. The app does include free tools you can use without paying, but some advanced options require a subscription to support development and keep the app improving. If you have ideas for which features you’d like to see available for free, we’d be glad to hear them.
Unauthorised transaction
I had subscribed to your app “Sign AI – Signature Maker App”, but I cancelled my subscription before renewal.
However, ₹699 was still auto-debited from my Kotak Bank account on 27 November 2025 under Apple Services. I want refund
Response from developer
Thank you for reaching out and explaining the situation. Subscription payments and refunds are handled directly by the App Store, and developers cannot process charges or issue refunds ourselves. Since you canceled before renewal, you can request a refund through Apple’s official refund page. Apple will review the request and, if the charge was made after cancellation, they typically approve refunds. If you need help locating your subscription or understanding the billing timeline, we’re happy to guide you.
