SIGNATURE KITCHEN SUITE User Reviews

Top reviews

Does not work

Cannot connect with my SKS refrigerator or range

Never works when i want it to

No updates and it never opens. Very frustrating!

Useless

For such a high end fridge not being able to connect it this app is terrible. Whoever runs this team needs to be demoted or something

This is silly

I have a Wi-Fi enabled fridge that the app won’t connect to and to diagnose any issue I have to use the phone’s microphone? Doesn’t work and pointless. Not only needs work but needs a purpose.

Does not connect to my fridge.

The application troubleshooting steps do not apply.

The registration step completes 100%, so I know there is a successful internet connection, but the setup fails on the final application connection to the fridge.

Useless

Doesn't connect to fridge as the other comments say. Come on guys fix this app or take it down. This is ridiculous.

Not even the most basic functions

You dummies won’t even let me set the time. How do you not have that as a feature?!?!

Can’t connect to refrigerator

This app does not work. We can get the setup to detect the refrigerator but it fails every time during the final registration step. We tried both the built in wifi option and the audible option.

Need a lot of work! Totally useless.

Can’t get a confirmation email

I installed the App and created a new account. To login a confirmation email is sent to you but it never came. Even after a request for another confirmation email, still nothing came. The app can’t be used at this point.

App needs work/further development

Not too helpful. May be better if you have multiple applicants from SKS. Have the 36” gas cooktop only. No push alerts available if burner is on/off. Would be nice if that feature was available with option showing if burner was on for extended period of time. Also, instructions to connect to WiFi are incorrect on app and printed material. My model, UPCG3654ST, you must push hard on “WiFi” words on cooktop. Wait for beep then you can begin process of connecting to WiFi. There is no “button”, so it can be deceiving. Tech support concierge said design was to make for a cleaner look, but it just makes it confusing for the user. Tech support was helpful and said would deliver feedback to superiors and design team. App is good for knowing local weather for some odd reason, but not so good at monitoring/controlling/notifying info regarding the cooktop. I’ve got the Weather Channel app for local weather though.
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Not very useful

I use this for the SKS gas range. The app doesn’t show oven or probe temperatures. It only shows “time remaining”, which I assume means the estimated time remaining to get to the selected probe temp. As a cooking enthusiast, I’d rather see the actual temps. Also, it keeps randomly telling me the “oven needs cleaned” every week or so. It must simply be on a timer because it first appeared soon after I got the new range and hadn’t even used the oven yet. The “remote start” function isn’t useful. Who puts something in the oven and then waits to start cooking it later after you’ve left the house? A better feature would be the ability to remotely change the oven temp to sear a roast or simply be able to remotely turn the oven off. I’d expect a more featured and useful app from LG.
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