Promising idea, but “back up your reputation” feels misleading
I signed up because SilentID’s messaging around being able to “back up your reputation” and ratings from selling platforms sounded genuinely useful. As someone who has spent considerable time building positive feedback on marketplaces, I understood this to mean SilentID would capture and preserve some meaningful record of that reputation, particularly in case a marketplace account were ever suspended or lost.
After setting up the free account, however, I’m struggling to see what has actually been “backed up.” I can verify my identity, connect profiles and receive a TrustScore, but I don’t appear to have an accessible archive of my reviews or feedback. Even the more useful consolidated reputation features appear to require Pro, and it is not clear that either tier actually preserves the individual reviews themselves.
That distinction needs to be much clearer before users go through the effort of identity verification and connecting their accounts. “Back up your reputation” suggests preservation of the reputation you have already built; using marketplace information to calculate a proprietary TrustScore is quite a different product.
I think the underlying concept has potential, and I would genuinely value a service that independently preserved my marketplace history, ratings and reviews. But based on what I can actually see in the free product, it currently feels much less substantial than the marketing led me to expect.
I’d love to see SilentID either make the reputation archive genuinely visible and useful, or be much more explicit about exactly what is and isn’t being saved on each plan.
After setting up the free account, however, I’m struggling to see what has actually been “backed up.” I can verify my identity, connect profiles and receive a TrustScore, but I don’t appear to have an accessible archive of my reviews or feedback. Even the more useful consolidated reputation features appear to require Pro, and it is not clear that either tier actually preserves the individual reviews themselves.
That distinction needs to be much clearer before users go through the effort of identity verification and connecting their accounts. “Back up your reputation” suggests preservation of the reputation you have already built; using marketplace information to calculate a proprietary TrustScore is quite a different product.
I think the underlying concept has potential, and I would genuinely value a service that independently preserved my marketplace history, ratings and reviews. But based on what I can actually see in the free product, it currently feels much less substantial than the marketing led me to expect.
I’d love to see SilentID either make the reputation archive genuinely visible and useful, or be much more explicit about exactly what is and isn’t being saved on each plan.
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Very easy to use
Really great and safe for in person pick up when selling items, which is something I’ve been looking for. Had no problems so far and had been very easy to navigate around the app.
Great app!
Very user-friendly, fast and really helpful. Highly recommend it!
Response from developer
Thanks for recommending us — that means a lot in week one. We're heads-down on keeping it fast and trustworthy as we grow. — The SilentID team
Great app!
Been using SilentID and honestly it’s super easy and quick. The verification took just a few minutes and everything felt smooth. It actually made me feel more secure knowing my info is protected and handled safely. Definitely way more convenient than dealing with paperwork.
Mr ant
Really smart idea for anyone buying or selling online. Love how it combines reviews from different platforms into one profile and helps spot scams quickly. Feels like something that should already exist — especially with how common marketplace scams are getting. Excited to see this launch.
