Silvassa Partner

Partner with Silvassa Mart — For Delivery partners, sellers manage orders, track deliveries, and grow your grocery business. Hello App Review Team, Thank you for your review of our app (Submission ID: cde38b70-6c9c-4455-85d7-8280931fdd2a) and for highlighting concerns regarding the collection of personal information. We respectfully would like to clarify that the National Identification Card, Driving License, and Personal Identity Number are essential to the core functionality of our app due to the following reasons: User Identity Verification: Our app provides [insert nature of the service – e.g., secure financial services / government-compliant services / verified user-to-user interactions], which require strict identity verification for security, fraud prevention, and user trust. Compliance with Local Regulations: In the regions where our app operates, verifying users’ identity through official documentation is legally required for [e.g., KYC (Know Your Customer) compliance / government policy / regulatory frameworks]. Core Functional Access: Without this verification, users cannot fully access the key features of the app, such as [e.g., initiating a transaction, making a booking, joining secure video sessions, etc.]. To ensure transparency, we have: Included clear explanations within the app’s onboarding and privacy policy about why this information is needed. Secured all data in accordance with Apple’s App Store Guidelines, GDPR, and other applicable data protection laws. If needed, we are happy to further clarify how this data is used, stored, and protected, and are open to discussing additional ways to make our approach more aligned with Apple’s privacy expectations. Thank you for your continued support.