Silvertown Taxis User Reviews

Top reviews

Fast Pick Up

Ordered at 11pm home for 10 past brill

Journey from packsaddle park

He was a dangerous driver broke the speed limit all the way. Didn’t give way at the roundabout near the hospital where we almost had a crash! Terrible!!

Excellent.

Use on regular basis. Always received very good service. Many thanks to all.

Great

Great App, simple and quick to use. Lots of info regarding the driver, journey time, cost etc. love it.

Service

Brilliant. No let down service , always look after you and your situation, very flexible

Wedding

I went to a wedding I was returning to the same hotel I didn’t like using tec to pay for a return journey at midnight after a few beers but would of had no problem on the outward trip. Return journey ask on way out. Other than that excellent service 👍

Late taxi for train station

10 minutes late and we would have missed the train if it hadn’t been delayed a few minutes. The taxi was booked a few hours earlier, so no excuses. There was a delay in assigning a driver! If it’s booked, the driver needs booking too.

Mrs

The driver is very nice and friendly.

Rude driver

Your driver arrived early and was then incredibly rude when we weren’t ready for him. I will think twice about using Silvertown because of this.

Excellent driver behaviour

The driver was very grateful

Andy

Couldn’t fault it

Not good

Asked my driver to pick me up a few minutes down the road from the automatic pick up spot, charged me £5 more for going down the road 30 seconds. Also not through the taxi company but in person!

Great first trip

On time ,lovely clean car. Very pleasant drive. Thank you .

Nicola

Taxi right on time! Super friendly driver

Top app

Seen the app advertised in the Macclesfield area, despite recent reviews of this, I find it very easy to use and was provided a great service

easy to book and quick arrival time

perfect, definitely recommend

Recommend not using them

The drivers are always unsafe on the road, they’re not polite either. They constantly rip you off when you’re paying cash by not giving you the full money what you’re owed back when giving them an amount of cash. When you do ask where the rest is they act oblivious. They either arrive way too early (unreasonably early) and then expect you to be there waiting for when they arrive, even though they’re not due for atleast another ten minutes, otherwise they drive off. Then if they’re late, they still take the longest route to the destination.
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Don’t bother

Firstly was charged twice for the app. Used app to book a return trip. Then get a message today saying passenger cars have cancelled journey. Phoned Silvertown cars to ask what happened she said that they didn’t cancel the booking. But the payment went to Silvertown and was refunded by Silvertown. She can’t explain what happened. So when I try to re do the booking on the phone she says they don’t cover that area! Well your app took the booking and the money - so your app thinks you cover the area - until the day , then they cancel it for you. Rubbish service - wont be using again.
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Crappy service, Crappy App, Crappy Attitude!

My experience tallies with those of Charlie Winston’s review. The app is terrible, and cars regularly cancelled without notification just minutes, sometimes seconds, before they are due. This is despite booking several hours in advance via the app, and having those bookings accepted and confirmed.

AVOID!
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App doesn’t work

App just closes when you open it. Tried on multiple iOS devices. Garbage.