Horrible
Purchased a new hotspot. It will not or cannot find a signal. Plus I paid the whole year rollover plan and it is currently no use to me. DO NOT BUY! DO NOT RECOMMEND THIS COMPANY!
The app is great, device is not
I live in a very rural area where wifi is scarce and spotty when you do have it. I was looking for a device that could help supplement when the main connection failed. I got the Solis device a few months back and it worked like a charm during the free trial. When home connection dropped, I switched over to the solis device and continued working uninterrupted. I was excited to have found a solution and at the end of the trial, I went ahead and purchased the annual data plan with the expectation that all would continue working as it had previously. It did for another month. In the second month the connection was very slow and unreliable. Now in the third month it is non-existent and the device is basically useless. I reached out to support to see about a refund for the remaining 9 months that I won’t be able to use, but they don’t give partial refunds… so I am out a couple hundred dollars and have a pretty Orange and grey square loaded with data that does nothing. The purchase was made in the good faith that I would continue getting the same service I experienced during the free trial. An option to get a refund would have been nice in such a scenario.
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Like it.
I really love the hotspot.
Jeremy
Very convenient. For vacation.
Customer Service AMAZING..!!
I had some minor problems with my hotspot and they got me up and going in 5 minutes, maybe less.. They are 5 star quality people who are extreme experts at handling any issue.. I’m extremely grateful for them.. They saved my whole vacation..! 🙏🏼🙏🏼🙏🏼🙏🏼
Day passes are gone
The only useful option for me vanished.
Unlimited Data Day passes just disappeared.
Now you have to either subscribe or pay as you go.
Unlimited Data Day passes just disappeared.
Now you have to either subscribe or pay as you go.
Wish it would work!
Has never been reliable!
As an Uber driver. My WiFi network is essential to earn my income and stay alive!! This device keeps repeating that “No WiFi connection is available!”
“Try Later!”
Always reverts to cellular phone backup! When WiFi services with password required mandatyto use any available WiFi network!
As an Uber driver. My WiFi network is essential to earn my income and stay alive!! This device keeps repeating that “No WiFi connection is available!”
“Try Later!”
Always reverts to cellular phone backup! When WiFi services with password required mandatyto use any available WiFi network!
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Connect to strongest signal is not true!
Simo will try to only connect you to towers they approve of, not the literal strongest.
App and service are fine
But you need to stop spamming notifications. No way to turn it off. It’s against App Store rules.
Didn’t work
Device didn’t work won’t give money back
The Best 🫶😊
Guys 🫶😁❤️I love this hotspot. It works very good. And it has super fast 5g speeds. Wow, you have to try it for yourself.
Willie 🙌✈️
Willie 🙌✈️
Great quality
Purchased for deployment, best decision made!!! A must have for travel
Can’t login after 10 months
Wow. This app no longer accepts my email but i can login to the website. How am I supposed to use this?
SIMO Hotspot
I truly love this hotspot! The convenience of it when I travel goes without saying. Also great customer support.
Just love the app and device
This app is top notch, I take mine and my wife takes hers. We have internet where ever we go. When people ask I show them how easy it is to work.
Best wifi
Love Solis! I work remote and when I go out or travel with work and use this WiFi works as if I am working at home and also when traveling. Have used it in Europe and in Mexico and worked perfectly. Never fails. Highly recommend.
Excellent, user-friendly app
My mom and dad spend a few months in a rural part of Italy each year. They access the internet via a Solis Pro and I manage the account through the app. It makes it very easy to ensure that my parents are on an appropriate data plan and I can easily add or upgrade plans. I also like that I can see how many days or GB remain. I can tell how many devices are connected to the hotspot, and the current cellular signal strength and connection type. The number of connections lets me determine if my parents are home or not, which is pretty cool. Excellent app, device, and choice of plan options. Highly recommended.
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Logging in issues
Every time I try to log into this app I get “OOPS try again” error. I can’t use the data. It’s lagging and/or say I’m connected but I cannot access the internet nor my account. I’m very disappointed paid for hotspot and services I cannot gain access to.
SIMO App
This app is very user-friendly and very convenient for those who travel, the best hotspot on the market hands down.
Good, but…
It’s constantly logging me out as well as disconnecting for no reason. It was amazing a few years ago, but it seems buggy now.
Also seems like it doesn’t pick up as many networks anymore…
Also seems like it doesn’t pick up as many networks anymore…
