Simons User Reviews

Top reviews

Terrible app

This app must have been designed by someone that’s never used an app before.

Terrible!

Doesn’t let you type anything to login! How dumb!

Apple Signin Doesn’t Work

Tried to sign in using the Apple sign-in option and it simply got stuck in a loop of making me sign in. Terribly buggy app, disappointing as I’ve been really curious about Simon’s and heard they’re good quality. But this app makes me question the quality of all their stuff…

Worst App

I have tried to sign up multiple times for their membership program only to have it fail.
Not sure why I keep ordering from them without getting rewards. I spend time inputing all my info and then nothing. Scary what has happened to my info.

Page keep refreshing

As tittle every single time i clicked into a product after browsing the page a bit and then go back, the listing page will refresh and being me back to the top, the beginning of the page. Now then I have to scroll all over to where I were. Please fix this :(((((

Good but with small gripes

Overall: Easy to navigate and fairly fluid.

Two main gripes:

1. The “wish list” and “online orders” windows refreshing every time you navigate away from them. Absolutely infuriating design. If I’m in my wishlist, I scroll down and click on a given item, if I were to go back, I am shot back up to the top of the list. Why?

Same with online orders. If I am trying to go through my orders, I don’t want to have to remember where in the list I am. Especially given that I’m looking at nothing more than a lost, meaning there are no quick visual cues.

Extremely poorly thought out.

2. the Simons assistant floating action button (FAB).

Why does it pop up after a delay and constantly in the way of content you want to click on? It results in me winding up in the assistant and when I go back I’m kicked out to the main page. FABs are a very dated design.
Show more

Très bon service,

Pour souligner la gentillesse, l’efficacité et la patience d’une employée Myriam.

App needs major UI update

This app is very clunky, feels like an app developed in 2016. Also the rewards program could be improved to be more rewarding and need ability to add card to Apple Wallet.

Doesn’t even give us the right order

Ordered from this place 4x and every single one of them wasn’t even my order, then i had to pay $10 for their return policy. Save your money and don’t buy from this place.

Why

The only reason I installed your app is to get the card in apple wallet. No such feature. Deleting now.

WOW

Having decided to renew most of my wardrobe, I visited Simons in West Vancouver on Saturday and was delighted at all of the new products on display. The service was perfect. I am so glad you are here for us at Park Royal.

Apple Wallet

Let us add our membership card to Apple wallet already

Scam alert!

Express checkout with PayPal takes the money out of your account for all shopping cart items, but leaves your cart as if nothing is paid. Simon’s is happy to take your money and give you nothing in return!

Please Fix Favourites Page

Items added to favourite that are no longer available need to be eliminated from view automatically. Otherwise you are left with a very long list of items to scroll through that is not even relevant anymore

Fb ads don’t open on the app

Btw ads from facebook doesn’t open the item on your app, so you’re paying for ads of nameless items that automatically lead nowhere in the app
Edit: The link sent us to the Home page of the app, however the issue seems to have resolved. Thank you!

No logic

On web I can log in via google, in the app I can’t. No log in with google button. Bad user experience

Clunky & laggy

I had this app installed for a really long time because the website layout was frustrating, but I finally deleted it today after being fed up with how laggy and clunky it is. If I scroll back to the previous screen after looking at an item, it shouldn’t scroll all the way to the top of the page again. Makes the shopping experience super annoying.
Show more

The app constantly takes you to a blank screen

Everytime I click on something I’m taken somewhere else or to a blank screen. It’s extremely annoying and I hope you guys fix this soon. Also when I’m in the US, every time I click anywhere it will keep asking me to switch to the US site. Please fix this app already.

Outdated app

It’s 2024. Why cant I add my membership card to wallet??

I am a male

I am a male, you know I am a male, you know my preference is MALE! Why do you keep sending e emails with clothes for women! I’m not interested and it’s about ready to make me stop going to your store forever! Get your technology together and stop marketing dresses to men that are not interested in dresses!
Show more