Simple AI Personal Assistant User Reviews

What users say

Top reviews

Great concept poorly executed

Not sure what is happening nowadays but the app forgot to make a scheduled call this morning. It had no recollection of the scheduled call after it was set up the day prior. Then I reset up to make the call and it makes the call and gives me a transcript then proceeds to not store that transcript. Seems like there needs to be some product people to actually conduct a usability test.
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More AI slop :(

For an AI assistant that claims to reduce manual work…it does quite the opposite.

When asked to find local sushi restaurants it just made up a list of fake restaurants. When I asked it to give the address of one, it made up an address “123 Main Street.”

It proceeded to tell me that if I wanted restaurant info, I should Google sushi restaurants and call them. That’s literally the point of the app — lol.

Useless. And forgot about getting any support via email. Non-existent.

Another AI slop product.
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Amazing utility!

Incredible app. After searching everywhere, this is the only service I could find that actually lets you have an AI make calls on your behalf, not just screen them. It's a game-changing feature that works surprisingly well. The developers found a perfect niche and executed it brilliantly. For what it does, the $15 subscription is a steal. Can't wait to see what features come next!
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Too robotic

People tend to hang up when the ai start talking because the voice is too robotic and remind people of scam caller

Lack of customer support

This app has great potential, and I could see myself subscribing. I love the consumer-focused approach—it’s rare.

That said, the lack of customer support is a major drawback. Support is AI-only, emails go unanswered, and you're left on your own. I couldn’t access a call transcript and got no help, despite reaching out through all channels. Recalling the person would be awkward, so I’m stuck and hesitant to continue using it since it is not reliable.
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The app that you never knew you needed

At first, I saw this app on TikTok thinking it’d be a cool little gimmick little did I know over the course of this past week it has saved me countless hours on hold and not having to do with annoying customer service people or anything like that this app has saved countless hours of my life in just this week alone allowing me to do more important things I would highly encourage anyone who Cares about their time to try this
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Awesome support team

The product is a joy to use and their support never fails to address any issues I have while using the app

Great idea poorly executed and founders don’t reply

I’ve reached out twice to the founders, once after they directly reached out to me for feedback. I have given valuable feedback and been ignored.

My very personal assistant

This app is THE answer to maximizing your time. Simple AI is soo simple and easy to use. I don’t have to wait on hold for customer service! I don’t have to go through layers and layers of computer options to get to a person! Best of all - you really don’t have to do anything at all… this crazy EASY TO USE app will do it for you. I love it. Imagine not having to spend 45 minutes calling the cable
Company???? Really, imagine it!
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It is really great

I don’t normally leave reviews, this may be my first ever. I started off skeptical that it would work well with so few ratings.

I tried it on cancelling two services which I didn’t provide the number to either.

The one I am going to talk about is Xfinity where the ai had to make it through the automated machine and three humans that kept giving the run around. The total length of the call was 19 mins and all I had to do was provide it with what I wanted it to do, sent a screenshot of the Xfinity page with my info which it pulled the info it needed, and told it I was moving and wanted no additional services or discounts.

This was the end result pulled from simple ai response to me

Summary
The service for name was successfully canceled with the last day set for April 11th, and no service transfers or promotions were accepted.
Goal
Cancel Xfinity service with the last day on April 11th for name. Decline any service transfers, discounts, or deals. Reason for cancellation: moving.

It also provides a live transcript if you want to see what is going on.
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No calls actually gets placed

Tried a few times to use the app but end up wasting my time because no calls actually get placed. The app is buggy.

Ongoing Issue with Simple AI App – Unauthorized Calls to Contact

I am writing to report a serious issue with the Simple AI app. Despite multiple attempts to stop the app from calling one of my contacts, it continues to do so without my consent. I have taken the following steps to resolve the issue:
• Attempted to delete my Simple AI account.
• Disconnected all integrations with Apple.
• Verified that there are no active permissions or settings that should allow the app to make calls.

Despite these efforts, the app continues to place calls, which is both frustrating and concerning. I would appreciate immediate assistance to ensure this stops, as well as confirmation that my account and any linked data have been fully removed from your system.
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Not good!

Love the concept but definitely needs some bugs worked out. There are several that stand out:

1. I tell it to call businesses that service my home address (which is provided) to obtain quotes but instead it calls businesses all over the country.

2. I like that it asks if you have any specific questions for the business before the call is placed. However, if you have several questions, the AI assistant asks ALL of them at the same time, one right after the other without pausing between each question to obtain the answer before moving on to the next one. It’s unnatural, overwhelms the person on the line and gives it away that it’s an AI. Several people just hang up out of frustration. It needs to be trained to be more natural in conversation in this regard.

3. If the address needs to be provided for service or delivery, the AI says it EXTREMELY fast to the point where the person on the line can’t understand. It also doesn’t state an address naturally. For example, instead of the AI saying an address of “618 E 2nd Ln” as “618 East Second Lane,” it will literally say 618 “E” “2” “N” “D” “L” “N”
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Okay this is actually awesome

I really hate having to call places, this makes my anxiety very happy. Also the voice sounds so realistic, it’s wild. Even the AI background noise is impressive, you’d never know it wasn’t a human.. a little scary but in this case great!!

Very useful

App is super helpful. Just had it call a dozen auto repair centers to find the best deal on a tire rotation. It did it and I got quotes from several instantly. Saved me a bunch of time.

Only knock is it’s a bit too formal but will only get better from here I assume

This app is the best

This app is pretty cool. It’s like ChatGPT almost but you can also just tell the AI to make a call for you and that’s like the best part right there. I wish they make it so you can delete chat rooms but other than that it’s really cool because you could talk to the AI Figure some stuff out. You can tell it to call someone for you and what to say pretty much I highly recommend it to everyone
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❗Scam ❗

They told me that they would port my number if I got a paid subscription which I did . After I did they came up with all kinds of excuses and did not do it . Of course Apple did not give me a refund so I lost my money. This kind of app did not work if you cant use your own number

Response from developer

Hi, feel free to email support we are happy to give you a refund we never received a refund request from you.

Game changer and new favorite app!

Just had the AI place my first order flawlessly! AND it got away with not having to give my cc number over the phone lol.

Seems pretty agentic to me

I truly hate making calls to businesses. This app WORKS — it does what it says it does — and I am just blown away.

In the last 24 hours, my new best buddy James (the assistant self-identifies identifies as James) has

- scheduled a date night
- scheduled a haircut
- rescheduled same haircut after my availability changed
- made an appt with my primary care doctor
- checked product availability in retail locations, twice
- called local spas to see if any offer scalp massage

Everyone’s talking about how 2025 is the year AI goes “agentic”… well, this seems pretty agentic to me.
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Really cool

I hate making phone calls and this app actually works to call people. Highly recommend for anyone who hates calling people on the phone