Love the magazine, app is terrible
I keep missing my issues. Very frustrating, specially mid garment
Doesn’t show new purchases on iPad, only iPhone
I’ve reached out to the company, to no avail. After selecting “Complete Your Collection“, from the iPad app, nothing changed. I decided to download the app on my iPhone and everything is there, except the current issue. I’ve done everything the faq stated, but I can only see the new issues on my iPhone, which is horrible when trying to read patterns or articles. Out of curiosity, I selected Complete Your Collection again, and was told I already had everything. Hmmm. I just want this problem fixed so I can utilize the app on my iPad.
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Doesn’t show new purchases on iPad, only iPhone
I’ve reached out to the company, to no avail. After selecting “Complete Your Collection“, from the iPad app, nothing changed. I decided to download the app on my iPhone and everything is there, except the current issue.
I’ve done everything the faq stated, but I can only see the new issues on my iPhone, which is horrible when trying to read patterns or articles.
Out of curiosity, I selected Complete Your Collection again, and was told I already had everything. Hmmm.
I just want this problem fixed so I can utilize the app on my iPad.
I’ve done everything the faq stated, but I can only see the new issues on my iPhone, which is horrible when trying to read patterns or articles.
Out of curiosity, I selected Complete Your Collection again, and was told I already had everything. Hmmm.
I just want this problem fixed so I can utilize the app on my iPad.
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Do not buy, total rip off and no response from support
Reported and reported this problem with absolutely no positive feedback or outcome Clearly bought the back issues as a bundle as it shows on this page, my issues have vanished and despite repeated complaints nothing has been resolved DONT WASTE WELL EARNED MONEY ON THE SUBSCRIPTION BUNDLES
Selling mag
I couldn’t seem to get past the subscribe to magazine pages. Wanted app for hints and tips, this wasn’t it!
Unreliable and frequent error messages
I like the magazine but the app doesn’t seem to be capable of holding all of its own magazines?? Every time I open in I get an insufficient space error and I’ve removed a bunch of magazine downloads (which is a bummer because they are slow to re-download)
Overall it’s not a very smooth app but it’s fine and does the job
Overall it’s not a very smooth app but it’s fine and does the job
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Do not pay for this
I cannot get my issues without paying agin. Customer services respond with the uninstall and reinstall request..which doesn’t work…and they literally take weeks to respond…I still can’t access the magazine, still can’t get any meaningful response, and yet they have taken my subscription money
Response from developer
Thank you for getting in touch. Apologies you're having trouble with your App, if you would get in touch via this form https://www.immediateapps.co.uk/digital-contact-form/ we can troubleshoot this issue. Many thanks
App Now Working!!
After my initial review, and several attempts at trying to get my digital subscription number to work correctly with the app, it is finally working hurrah!!
I think there may have been some kind of bug or issue with my new digital subscription number working, as I tried my original subscription number where paper magazines had been delivered to my door and that seemed to work…then it didn’t, then it did!
I’ve finally got it to work and I can now see all the Simply Crochet magazines on my iPad and phone, and they have downloaded correctly.
A lesson I have learnt, which is the sensible and I appreciate, the most logical route, is to contact the developer before getting frustrated and asking them for help, I usually have a cool head and logical brain, but the errors and bugs I think just got to me!
I think there may have been some kind of bug or issue with my new digital subscription number working, as I tried my original subscription number where paper magazines had been delivered to my door and that seemed to work…then it didn’t, then it did!
I’ve finally got it to work and I can now see all the Simply Crochet magazines on my iPad and phone, and they have downloaded correctly.
A lesson I have learnt, which is the sensible and I appreciate, the most logical route, is to contact the developer before getting frustrated and asking them for help, I usually have a cool head and logical brain, but the errors and bugs I think just got to me!
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Response from developer
Hi there, thanks for your feedback, we’re sorry to hear you’re unhappy with the app. If you could email us at appsupport@immediate.co.uk we can investigate this further.
Cancel Subscription
I cannot find out how to cancel my subscription.
This app does not give any customer service assistance for cancellations. This is so frustrating!!!
This app does not give any customer service assistance for cancellations. This is so frustrating!!!
Response from developer
Hi there, we are so sorry about this. Please may you email us at appsupport@immediate.co.uk with details of where you purchased your subscription? We can then look into this for you and provide info on how to cancel.
All my back issues are gone.
I have purchased a lot of the back issues as a package a while ago. Now in the new app I have to log in ‘Gathered’, and all my purchased magazines are gone and cannot be restored!
Response from developer
Hi Zoe, we're really sorry to hear of the problems you've had with our app. Unfortunately we had a problem with our database. This has now been fixed, please may I ask you to try restoring your purchases again inside the app? If you're still having problems, please email us at appsupport@immediate.co.uk.
Can you help?
Hi.
I bought several issues through Pocketmags and I wish I could view my library here.
Thx!
I bought several issues through Pocketmags and I wish I could view my library here.
Thx!
No support
Magazine issues that have been purchased suddenly show requiring payment again. No response after requesting help many times.
The colourful ideas for anyone to make
I truly think that this magazine has got everything to offer a person that loves to Chichester
Crochet Mag
Really look forward to the new issue each month...great articles and patterns...I bought all back issues too, I’m often going back and re reading them
App quit working
The app quit downloading the newest issue. I need my money back since I have 5 months of subscription left or fix the app!
Great app
Easy to use and simple to follow
Nice but request a modification
The app is fine, but it would be helpful if you displayed the table of contents for each magazine so we know exactly what we are buying. Thanks!
Haven’t received one issue for three months
I have a subscription and have not received one issue in three months. Why?
Love it!
Great magazine and wonderful app.
Nice App
Great content and lots of it. The only complaint is I wish there was a search function.
