Simply Healthcare User Reviews

Name: Simply Healthcare
Rating: 2.2 (32 reviews)

Simply Healthcare

Elevance Health, Inc

💪 Health & Fitness

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Does not work, period

Keeps saying user name and password incorrect. I changed the password just to be sure and it still says the same thing.

Shopping is therapeutic

4 years ago

Response from developer

Thank you for your feedback and we are sorry you are having difficultly logging in. We are here to help! Please email us at dl-app-support@simplyhealthcareplans.com with a detailed summary of the problem you are having and we will investigate. Thanks.

It works !

I don’t usually write reviews but I thought I should because I know some people are scared because how they reviews looks. But it actually works I gave it a try, I guess they updated it or fix it. But yes it 1000% works.

Heavenly mitchell

4 years ago

Response from developer

Hello, Thank you for your feedback and we're glad to see you've had a positive experience. If you have any questions or want to share additional feedback please email us at dl-app-support@simplyhealthcareplans.com. Thank you!

Completely useless app

Wouldn’t even allow me to register with correct info. Will continue having to call the company itself & deal with the hamster wheel of operators instead.

Jahnnev

4 years ago

Response from developer

Thank you for your feedback and we are sorry you are having difficultly with the app. We are here to help! Please email us at dl-app-support@simplyhealthcareplans.com with a detailed summary of the problem you are having and we will investigate. Thanks.

Terrible App

Don’t even bother. Usually doesn’t open in the app. It did only a couple times and was even worse inside the app. Needs some major overhauls.

mcdanilb

4 years ago

Response from developer

@mcdanilb Thanks for your feedback and we are sorry you are having difficultly with the app. We are here to help! Please email us at dl-app-support@simplyhealthcareplans.com with a detailed summary of the problem you are having and we will investigate. Thanks.

Great update to old application

Looks like new things have been added and the app is much easier to navigate

nala487

4 years ago

Response from developer

Hello, thank you for your feedback and we're glad to see you've had a positive experience. If you have any questions or want to share additional feedback please email us at dl-app-support@simplyhealthcareplans.com. Thank you!

App will not open

Does not open either on iPad or iPhone.
Press on app it appears for a moment then disappears. By contrast I downloaded the Sydney app by accident since that’s the one that popped up when I scanned in the barcode from the healthcare provider. The one for the Sydney plan opens up and allows me to put in my information but of course it can’t find me because I’m not a member on their network.

The Simply app SIMPLY will not open.

Went to the Simply website to see if they could pull up my file there, and the information does not process after entering it, and all so I have to call them by phone.

Steam dice

5 years ago

Response from developer

Steam dice thanks for your feedback and we are sorry you are having difficultly with the app. We are here to help! Please email us at dl-app-support@simplyhealthcareplans.com with a detailed summary of the problem you are having and we will investigate. Thanks.

Doesn’t work

Don’t bother downloading or making an account . As soon as you make one and try to login it says there is no account recognized . Waste of time . If you want to handle your simply changes I suggest go online instead of downloading this .

Bobita02

5 years ago

App not working

The app won’t allow you to log in it crashes and goes back to main screen.

Bugs_mommy

5 years ago

Constantly crashes !!!!

It’s been literally 5 months since this app has been updated. Meaning for me and I can only assume many others that means 5 months of not being able to access anything !!! Developer needs to pay attention to its apps and users !! Do better.

Newmie94

5 years ago

Won’t open

I downloaded the app to get information regarding my account. As soon as I open the app and the login page shows up it immediately disappears and will not allow me to login. I have deleted the app, restarted my phone, and re-downloaded the app and it still doesn’t work. If I could give this a zero rating I could.

swiisie

6 years ago

Keep asking me to change browser

I changed the browser to all the available, and still does not work.

Kat1773

6 years ago

Response from developer

@Kat1773 Thanks for your feedback and we are sorry you are having difficultly with the app. We are here to help! Please email us at dl-app-support@simplyhealthcareplans.com with a detailed summary of the problem you are having and we will investigate. Thanks.

Crashes instantly upon opening on IPhone 11 Pro Max

Can’t even use the app. Instantly crashes every time.

Blake Gossard

6 years ago

Response from developer

Blake Gossard, Thank you so much for bringing this to our attention. We are actively working to resolve the crash issue. Stay on the lookout for an update.