App stopped working
Could not download copies from new subscription.
YOU WILL LOSE ACCESS TO PURCHASES
I purchased subscriptions and “access all issues” subscriptions from this app at considerable expense. My purchases have disappeared from the app or I have lost access to them. Restore purchases doesn’t work. Looking through reviews, I see I am not the only subscriber with these problems. Despite several emails to Immediate Media, I have been unable to resolve the problem. I would recommend avoiding spending money within this app.
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Working Fine Now
Not sure what was going on but I am now able to download issues. Thanks for the quick response.
Response from developer
Thank you for getting in touch. Apologies you're having trouble using your App, if you would get in touch via this form https://www.immediateapps.co.uk/digital-contact-form/ we can troubleshoot this issue. Many thanks
Gathered
You have to sign in with Gather which is only a pop-up window. Can’t get back to Simply Knitting .
Response from developer
Hi there, we're sorry to hear you are experiencing this issue. If you could get in contact via appsupport@immediate.co.uk we can investigate this further.
Great New Platform!
Why doesn’t my subscription show up on the day it’s supposed to? I have had to wait for days and often much longer before my digital copy arrives.
I love the articles. I love the tips and lessons. I love the patterns. The platform however used to be lacking and was clunky to use. The new platform is the best I have seen in a virtual platform. Simply Knitting is one of my favorite magazines. One of my favorites!
I love the articles. I love the tips and lessons. I love the patterns. The platform however used to be lacking and was clunky to use. The new platform is the best I have seen in a virtual platform. Simply Knitting is one of my favorite magazines. One of my favorites!
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Wasted money
I have bought years of simply knitting via apple app. Each time simply knitting has changed their app I loose my magazines. Not worth the frustration.
Where are my issues?
I’ve opened the app today and all of my issues have disappeared. I have a subscription and should have four issues I’ve already downloaded. I am unable to use the ‘restore purchases’ option because it just tells me that they are already restored. Can someone contact me to rectify this issue please?
Right to privacy
When you pay for something you do not expect the company to take what you paid for away from you and tell you that you need to create a password to get to what you had paid for. They think this is okay so that they can infringe on your right to privacy and sell it to others. Hope they lost a lot of subscribers,I know I discontinued mine
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Purchased special issues disappeared after updates
Unfortunately after the latest update, all my special issues are all gone and had to be re purchased.
Have done multiple restore to no avail.
Have notified the app people some weeks ago, no response.
Very disappointing.
Have done multiple restore to no avail.
Have notified the app people some weeks ago, no response.
Very disappointing.
Baby Knits mag
Simply Knitting mag used to be excellent, with really useful free gifts, but last 6 issues have just been full of baby knits and far too many toys. The ladies garments are not suitable for over 60’s ladies it seems to me the mag is only for young Mothers and their babies. I don’t have andpy kids of any age, but every issue free gifts seems to be baby knits and stupid thick small bamboo needles. For above reasons I have cancelled my subscription.
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Issues
Since the latest update, all the back issues that came with my subscription want me to pay for them. I have tried to restore them, but have not been able to make it work. Even the issue I just received (in the US) shows that I need to pay for it to download. I entered my subscription number according to the directions, but to no avail. This essentially makes the app worthless.
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Privacy Issues
You can’t access the issues previously purchased before the app update unless you register on their website. Your information will be collected and you will be tracked. I will no longer purchase any issues from this magazine and I will definitely share this info with my knitting guild.
Simply Knitting Magazine
I keep getting kicked out of the app when I try to look at magazine.
App never works but good mag
Come on!!! The app NEVER works. It always shuts down. I’ve never been able to download the issues. Will likely not subscribe again and will stick to buying the physical mag when possible.
Updated to say that the app continues to make my $$ worthless - how can you steal money and not produce the product I paid for? The support emails go unanswered... even the App Support linked here in the App Store goes to a dead link. I think it’s time for a calm to the Better Business Bureau!!
Updated to say that the app continues to make my $$ worthless - how can you steal money and not produce the product I paid for? The support emails go unanswered... even the App Support linked here in the App Store goes to a dead link. I think it’s time for a calm to the Better Business Bureau!!
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Download
Bought Molly Makes Book and will not download keeps saying 0% then queueing but does nothing
Great learning advice
Love the articles written to show how to do new techniques.
The magazine is awesome, the app...not so much
I bought all the back issues over a week ago. So far I’ve managed to download three. Yes, three. In over a week. It sits there saying queued but doesn’t download. Really wish I hadn’t bothered and kept buying only the issues I wanted on my kindle app on my iPad. Quite a lot more expensive than the complete your collection option but least they actually download so I can use them.
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Download hell
I get that a lot of images are involved. However, each issue now takes so many tries to download to my iPad for offline reading that I have started downloading copies from the public library, even though I have a subscription.
Classic and modern mix
This magazine is one I subscribed to (digitally) quite early in my knitting journey. It connects classic methods with modern designs. The patterns are easy to read. As a Canadian I do sometimes gets frustrated trying to acquire the yarns recommended at a reasonable price and, so far, have always found replacements from local sources.
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Problems with the app
Even though I purchased the archive ( and, it may only be purchased once) and continue a subscription,
I am not able to access all the titles which I have purchased. I have previously contacted Simply Knitting about this issue and have yet to receive a response with a solution.
Soooo. They have my 90 dollars and I cannot access the issues, BUT, I cannot re purchase!!!
Grrrr. frustrating.
I am not able to access all the titles which I have purchased. I have previously contacted Simply Knitting about this issue and have yet to receive a response with a solution.
Soooo. They have my 90 dollars and I cannot access the issues, BUT, I cannot re purchase!!!
Grrrr. frustrating.
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Response from developer
Hi EmmieTuesday, We are sorry you are having problems. Please contact apps@immediate.co.uk and we'll get this resolved for you.
