Worst OTT experience!
Doesn’t let you login from anywhere
Pay More, Get Less: A Streaming Service That Barely Works
If you’re thinking about subscribing to Simply South, don’t. This service is a mess.
First, they quietly auto-renew your subscription and then hide behind “T&Cs” when you ask for a refund. No reminders, no transparency—just charge first, explain later.
Second, their app isn’t even consistently available across platforms anymore. It’s no longer supported on Samsung Smart TVs, which makes the whole service borderline useless if that’s your primary viewing device. What exactly are you paying for at that point?
Third, the streaming quality is terrible. Constant buffering, random drops in resolution, and frequent interruptions make even basic viewing frustrating. This isn’t a one-off issue—it’s consistent enough to ruin the experience.
Fourth, they openly admit to “technical glitches” affecting billing—and still refuse refunds. That tells you everything you need to know about how they handle customer issues: they’ll acknowledge the problem but won’t take responsibility for fixing it.
Bottom line: unreliable platform, poor device support, constant buffering, and zero accountability on billing issues.
Avoid.
First, they quietly auto-renew your subscription and then hide behind “T&Cs” when you ask for a refund. No reminders, no transparency—just charge first, explain later.
Second, their app isn’t even consistently available across platforms anymore. It’s no longer supported on Samsung Smart TVs, which makes the whole service borderline useless if that’s your primary viewing device. What exactly are you paying for at that point?
Third, the streaming quality is terrible. Constant buffering, random drops in resolution, and frequent interruptions make even basic viewing frustrating. This isn’t a one-off issue—it’s consistent enough to ruin the experience.
Fourth, they openly admit to “technical glitches” affecting billing—and still refuse refunds. That tells you everything you need to know about how they handle customer issues: they’ll acknowledge the problem but won’t take responsibility for fixing it.
Bottom line: unreliable platform, poor device support, constant buffering, and zero accountability on billing issues.
Avoid.
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Awful app. Poor content
If there’s less than 1 star, I’d give it. Everybody’s mistakenly subscribing it because it’s inexpensive but we forget that we don’t get any value from it also.
There’s hardly any movie that’s not in prime, which also cannot be downloaded as it gets stuck in 70% or something.
There’s hardly any movie that’s not in prime, which also cannot be downloaded as it gets stuck in 70% or something.
Not letting you to login
It complains about device limit, which is incorrect because I logged into only two devices then it gives the message loin using mobile app to manage devices but not letting to login by giving the same message. It should allow to login to mobile app anyway because that’s the place we have access to devices management. Poor app management
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Badly needs improvement
Good collection of movies but the app is full of bugs, poor ux.
AirPlay
AirPlay doesn’t work properly. It shows my living room tv but just doesn’t connect. All other ott apps works perfectly.
Not smooth at all but usable
This app is super slow and full of bugs. Videos take too long to load and sometimes. It crashes a lot and doesn’t run smoothly. The screen freezes, and sometimes the buttons(watchlist) don’t work. It’s really frustrating to use. Not recommended.
Worst App
Worst ott application I have ever used.I have a subscription but movies is playing ,it’s saying “No video URL’.,,I send a mail to simply south team but they are not responding .Irresponsible idiots
Horrible service
Deducted the subscription fee. But not able access any content. No response from support team as well
No information of renewal
Very unprofessional and unethical, no
information received regarding renewal and received mail once money taken, same day asked for refund and refusing with idiotic policy. Stay away from them
information received regarding renewal and received mail once money taken, same day asked for refund and refusing with idiotic policy. Stay away from them
Scammy
They will ask you to subscribe. In app purchases work but then the app never lets you watch. They take your money and go. Apple needs to ban apps like this that uses their own frameworks to get money and don’t provide the services to the users.
Wouldn’t play
App wouldn’t play the video with subscription.
Broken app
Doesn’t even work full screen on iPhone
Doesn’t even forward or rewind properly on tv
Doesn’t even forward or rewind properly on tv
Very poor service
DO NOT waste your money subscribing this trash. I paid the subscription but it doesn’t allow me to watch a single movie.
Why the heck you need this streaming business if you can’t even afford software that can work.
THIS IS A SCAM.
Why the heck you need this streaming business if you can’t even afford software that can work.
THIS IS A SCAM.
Subtitles doesn’t work
Not sure if the developer has tested before pushing to prod. The subtitles never works
Help
So good app et if you have a problem, they help you very fast. Thank you 👌👌
Big scam
This is a big scam and fraud activity, once you subscribe the app they will deduct from your account without prior notice. They are making fool on customers, they deducted 199 aed for renewal and i requested to cancel subscription and they give me 50% discounts nd again deducted 99 aed from account and informed with in one week the amount of 50% will be refunded, Now refunded 99 aed, let them explain where is 50% discounts, this is scam and fraud activity.
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No proper customer service
Bought yearly subscription and in few month it stop playing movies.send several messages to help center.No response from them..simply south is simply waste…
NO RESPONSE
Trying to contact last three months about a renewal. Even after three emails to support services NO REPLY….Worst ever OTT platform. Never recommend to anyone 🙁
Late response
App is fine. Quality is good. Better subscribe with offer otherwise pricy.No un subscribe option in App or online. Need to email support 👎🏼. Poor response 👎🏼
