SimplyWise User Reviews

Customer Experience

Positive experience74.3% of reviews
Neutral0.0% of reviews
Negative experience25.7% of reviews

~ Based on 35 written reviews from the US App Store.

What users say

Is SimplyWise Safe?

SimplyWise: AI Receptionist appears safe based on user ratings. AppsHunter Safety Score for SimplyWise is 95/100.

This assessment is based on 657 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.6% of ratings point to a safe experience
3.7% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 657 App Store ratings for SimplyWise.

Is SimplyWise Legit?

SimplyWise: AI Receptionist appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SimplyWise is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Grateful

New to it but so far so good and hope is free ☝️🫡

Wooo es sorprendente

Awesome !!!😎

After hours greeting

Great concept and user friendly but I use it for a home health care company, it would be great if after hours of operation you could have the option to have a greeting for that. At the moment it’s just one greeting total. There’s no way to set it up automatically to state the after hours greeting without you manually going in to change it daily.
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AI assistant

Great app easily accessible and customizable

Too Fast and Misses callers

This app answers even before someone leaves a message cuts them off doesn’t hear everything they’re Saying and half the time it doesn’t even hear them trying to talk to them

EZ to set up, Test & Edit‼️👍🏼

I found this App to be easy to set up and use in the FREE version… TBD how soon I’m kicked out to. R upgraded into a 💰tier/subscription.

This app is terrible it will not let me deactivate

GREAT!!!

Love it!!!!

Awesome

It helps me out

Must have

Had been searching for an ai receptionist for months this is thee one

a i receptionist

A nice way to have a professional receptionist at a low cost to be able to put a buffer between me and the people who call me. Works flawlessly and I’ve have it for a while now.

No porting required!

This AI Receptionist is better I think than anything else available because you don’t have to port your phone number into a company or get a second phone number. Instead, it just forwards missed calls to the AI Receptionist, who then summarizes the calls findings and can answer a bunch of complicated questions almost instantly thanks to the knowledge-base you can fill out in the app. I’m a real estate agent in California and I fully recommend this.
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Hijacking

This app is great until you use up your minutes then it demands that you upgrade to a business plan and you cannot get past the popup requiring this. This means that you cannot deactivate the receptionist so your phone is now hijacked. The only way to bypass this is to delete the app and then download it again and then deactivate. Otherwise you have to pay them and subscribe to regain control of your voicemail box.
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Ai receptionist with smart features!

This AI receptionist app has been a game changer for managing calls and messages in my business. It’s smart, professional, and easy to customize. What impresses me most is how responsive the developer is! They genuinely listen to user feedback and regularly roll out updates based on real suggestions. It’s clear they care about building tools that actually help. I’ve also tried their other apps, and they all deliver the same high quality. Highly recommend checking them out!
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They delete your bad reviews

I posted a negative review regarding their double payments they take from their customers and claim you have two active subscriptions but you only have one subscription with Apple. I confirmed that with Apple as well that is why I was issued a refund for SimplyWise taking TWO PAYMENTS in one month.
Be careful! There are many glitches in the app that take away your features you’ve paid for so you can’t use them at the time. You are told to force close and open until the app recognizes your account. Rather than fix the issue, that’s how they handle it. I GUARANTEE during those glitches is when you are signed up for a second subscription that does not show on the App Store because it is that, a glitch. Watch your charges! They will charge you for two subscriptions and say they can’t help you because it’s been billed through Apple. Apple didn’t even take 12 hours to determine I was owed a refund.
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Response from developer

We can confirm that you had subscriptions to two of our apps, but not all of them. Each app requires its own individual subscription, as we do not offer bundled packages at this time. Since your billing was set up through the App Store, it is subject to Apple’s terms and policies, which are outside of our control. That said, we're glad to hear your issue was successfully resolved and appreciate the opportunity to support you. We kindly ask that you refrain from leaving negative reviews for apps you haven't used. Honest and constructive feedback is incredibly valuable to us, as it helps us improve and maintain trust within our user community. Thank you again for your understanding. If there's anything else we can help with, please let us know.

Beware of paying for two subscriptions

I was paying for the pro account, $32 and some change with tax per month. I logged into my account one day and it said that I no longer had a pro service plan and my “10 free estimates” were out. I was looking in my settings and clicked subscribe again to see what happened but it took me to the App Store showing my original subscription. I had to email support to find out why even after all of that, I still didn’t have a pro account. They said it’s a known glitch and that I “just need to keep closing and opening the app until it registers your subscription.” I guess that’s easier than just fixing the glitch, right? Fast forward to a couple weeks later and I’m being billed an additional subscription fee on 7/3 even though my current subscription renewed on 7/23. I emailed support again and was told I had two active subscriptions and to go into my App Store to cancel one. I have screenshots of only one active subscription. So I disputed the EXTRA charge with Apple. SimplyWise then disabled my account that I paid for until 7/23 so I had to sign up for a FREE TRIAL in order to download all of my documents. I cancelled my free trial same day 7/4 so I wouldn’t be charged a subscription fee. I haven’t used the app other than to download the estimates I have sent my customers. I was just CHARGED A SUBSCRIPTION FEE ON 7/8 DURING MY FREE TRIAL AND NOW MY APP STORE SAYS MY SUBSCRIPTION WAS CANCELLED AND ENDS ON 8/5.

I will dispute it again with Apple, however, buyer beware.

THIS COMPANY WILL STEAL YOUR MONEY!!!
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Great Tool

I am blown away by this AI tool. Excellent for a small business on a tight budget!

Michael-Pro-Framers Services Texas

Outstanding

How do you delete this worthless app???

How do you delete this worthless app???

Don’t down load it.

I’ve deleted app but it’s still on the system!
It is a headache and very nerve racking.

To all…. Don’t do it..

-0 stars!!!!!!

Amazing

This is just mind blowing and amazing