SimplyWise: AI Receptionist appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for SimplyWise is 78 out of 100 points across 7 verification signals from App Store and developer data.

SimplyWise User Reviews

Name: SimplyWise: AI Receptionist
Rating: 4.8 (657 reviews)

SimplyWise: AI Receptionist

SimplyWise, Inc.

💼 Business

📊 Productivity

Customer Experience

Positive experience75.0% of reviews

Neutral0.0% of reviews

Negative experience25.0% of reviews

~ Based on 32 written reviews from the US App Store.

What users say

Summarized from real user reviews of SimplyWise. Based on 657 reviews and a 4.8/5 average, it highlights the 4 positives and 3 negatives reviewers mention most about this Business app.

Positive things

🚀Great call handling
👍Intuitive AI receptionist
👍Helpful for small businesses
👍Reliable 24/7 assistant

Negative things

🐛Glitchy performance
🐛Account deletion issues
🔍Limited features (no WhatsApp support)

Is SimplyWise Safe?

SimplyWise: AI Receptionist appears safe based on user ratings. AppsHunter Safety Score for SimplyWise is 95/100.

This assessment is based on 657 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.6% of ratings point to a safe experience

3.7% of ratings suggest some concerns

2.7% of ratings point to a risky experience

~ Based on 657 App Store ratings for SimplyWise.

Is SimplyWise Legit?

SimplyWise: AI Receptionist appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SimplyWise is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

After hours greeting

Great concept and user friendly but I use it for a home health care company, it would be great if after hours of operation you could have the option to have a greeting for that. At the moment it’s just one greeting total. There’s no way to set it up automatically to state the after hours greeting without you manually going in to change it daily.

HeidinseeBob

5 months ago

Response from developer

Great feedback - thank you! We'll share this with our team so we can explore adding a feature like this!

AI assistant

Great app easily accessible and customizable

Quartermaster07

5 months ago

Response from developer

Thank you for the awesome feedback - we appreciate you, and are so happy to hear it's serving you well!

Too Fast and Misses callers

This app answers even before someone leaves a message cuts them off doesn’t hear everything they’re Saying and half the time it doesn’t even hear them trying to talk to them

MicCheckReallife

6 months ago

Response from developer

Thanks for flagging this! Please connect with our team so we can dig deeper into this and get it resolved for you! 📌 Link for support: https://www.simplywise.com/support

EZ to set up, Test & Edit‼️👍🏼

I found this App to be easy to set up and use in the FREE version… TBD how soon I’m kicked out to. R upgraded into a 💰tier/subscription.

WebGuyInCalif

6 months ago

Response from developer

Hi WebGuy! The free plan does have a monthly minute limit, but won't kick you out! If you exceed the limit, you'll simply have to wait for the next month to resume. The paid plan does offer more minutes though, so that's there if you need it!

GREAT!!!

Love it!!!!

JourneymanA

7 months ago

Awesome

It helps me out

Dontae1985

7 months ago

Response from developer

Thank you for the support and 5 star review, Dontae! So happy to hear it's serving you so well! 🙏

Must have

Had been searching for an ai receptionist for months this is thee one

The guy on thecouch

8 months ago

Response from developer

Yes sir, and we’re here for it! So glad to hear it’s working well for your calls!

a i receptionist

A nice way to have a professional receptionist at a low cost to be able to put a buffer between me and the people who call me. Works flawlessly and I’ve have it for a while now.

earthling shopper

9 months ago

Response from developer

We appreciate your positive feedback – thank you!! So glad to hear we can help filter those calls so seamlessly for you!

No porting required!

This AI Receptionist is better I think than anything else available because you don’t have to port your phone number into a company or get a second phone number. Instead, it just forwards missed calls to the AI Receptionist, who then summarizes the calls findings and can answer a bunch of complicated questions almost instantly thanks to the knowledge-base you can fill out in the app. I’m a real estate agent in California and I fully recommend this.

flavorfulestate

10 months ago

Response from developer

Thank you for the stellar review - so happy we can help handle your calls quickly and efficiently without any extra fluff. Life is busy enough as it is, and we're happy to make it run smoother for ya!

Hijacking

This app is great until you use up your minutes then it demands that you upgrade to a business plan and you cannot get past the popup requiring this. This means that you cannot deactivate the receptionist so your phone is now hijacked. The only way to bypass this is to delete the app and then download it again and then deactivate. Otherwise you have to pay them and subscribe to regain control of your voicemail box.

Bold Cherry Racing

a year ago

Response from developer

Thank you for sharing your feedback. We’re sorry for the confusing experience and understand how frustrating that must have been. We’ll definitely look into this to ensure a smoother experience moving forward. In the meantime, our support team is here to help—please don’t hesitate to reach out, and we’ll be happy to assist with deactivating call forwarding or anything else you need. You can reach us at https://www.simplywise.com/support

Ai receptionist with smart features!

This AI receptionist app has been a game changer for managing calls and messages in my business. It’s smart, professional, and easy to customize. What impresses me most is how responsive the developer is! They genuinely listen to user feedback and regularly roll out updates based on real suggestions. It’s clear they care about building tools that actually help. I’ve also tried their other apps, and they all deliver the same high quality. Highly recommend checking them out!

FB2LB

a year ago

Response from developer

Thank you so much for the fantastic review! We're thrilled to hear the AI Receptionist app has made a real impact on your business. Building smart, professional, and easy-to-customize tools is what we’re all about—and knowing you've experienced that firsthand means a lot. We genuinely value user feedback, and your suggestions help shape every update. It's also great to hear you've explored our other apps and found the same level of quality. Your support and recommendation truly keep us inspired!

They delete your bad reviews

I posted a negative review regarding their double payments they take from their customers and claim you have two active subscriptions but you only have one subscription with Apple. I confirmed that with Apple as well that is why I was issued a refund for SimplyWise taking TWO PAYMENTS in one month.
Be careful! There are many glitches in the app that take away your features you’ve paid for so you can’t use them at the time. You are told to force close and open until the app recognizes your account. Rather than fix the issue, that’s how they handle it. I GUARANTEE during those glitches is when you are signed up for a second subscription that does not show on the App Store because it is that, a glitch. Watch your charges! They will charge you for two subscriptions and say they can’t help you because it’s been billed through Apple. Apple didn’t even take 12 hours to determine I was owed a refund.

FB2LB

a year ago

Response from developer

We can confirm that you had subscriptions to two of our apps, but not all of them. Each app requires its own individual subscription, as we do not offer bundled packages at this time. Since your billing was set up through the App Store, it is subject to Apple’s terms and policies, which are outside of our control. That said, we're glad to hear your issue was successfully resolved and appreciate the opportunity to support you. We kindly ask that you refrain from leaving negative reviews for apps you haven't used. Honest and constructive feedback is incredibly valuable to us, as it helps us improve and maintain trust within our user community. Thank you again for your understanding. If there's anything else we can help with, please let us know.

Beware of paying for two subscriptions

I was paying for the pro account, $32 and some change with tax per month. I logged into my account one day and it said that I no longer had a pro service plan and my “10 free estimates” were out. I was looking in my settings and clicked subscribe again to see what happened but it took me to the App Store showing my original subscription. I had to email support to find out why even after all of that, I still didn’t have a pro account. They said it’s a known glitch and that I “just need to keep closing and opening the app until it registers your subscription.” I guess that’s easier than just fixing the glitch, right? Fast forward to a couple weeks later and I’m being billed an additional subscription fee on 7/3 even though my current subscription renewed on 7/23. I emailed support again and was told I had two active subscriptions and to go into my App Store to cancel one. I have screenshots of only one active subscription. So I disputed the EXTRA charge with Apple. SimplyWise then disabled my account that I paid for until 7/23 so I had to sign up for a FREE TRIAL in order to download all of my documents. I cancelled my free trial same day 7/4 so I wouldn’t be charged a subscription fee. I haven’t used the app other than to download the estimates I have sent my customers. I was just CHARGED A SUBSCRIPTION FEE ON 7/8 DURING MY FREE TRIAL AND NOW MY APP STORE SAYS MY SUBSCRIPTION WAS CANCELLED AND ENDS ON 8/5.

I will dispute it again with Apple, however, buyer beware.

THIS COMPANY WILL STEAL YOUR MONEY!!!

FB2LB

a year ago

Great Tool

I am blown away by this AI tool. Excellent for a small business on a tight budget!

toothmang

a year ago

Response from developer

Now that’s what we love to hear! 💥 We built our AI receptionist with small business owners like you in mind—tight budgets, big goals, and no time to waste. Thanks for letting us be part of your hustle. We’re cheering you on every step of the way! 🙌📞

Michael-Pro-Framers Services Texas

Outstanding

Mike The Builder 1

a year ago

Response from developer

Thanks a ton for the glowing 5 stars! 🌟 We love hearing that our AI receptionist is delivering outstanding service. Here’s to smoother calls, happier clients, and more time back in your day! 🙌📞

How do you delete this worthless app???

How do you delete this worthless app???

Don’t down load it.

I’ve deleted app but it’s still on the system!
It is a headache and very nerve racking.

To all…. Don’t do it..

-0 stars!!!!!!

Don’t add this app!

a year ago

Amazing

This is just mind blowing and amazing

Elizabeth Clare122

a year ago

Response from developer

Now that’s the kind of reaction we live for! 🤯🎉 We’re thrilled the AI receptionist is blowing your mind and helping you stay on top of your business like a pro. If you ever have ideas or feedback, we’re all ears. Here’s to smarter calls and smoother days ahead! 📞

Very Helpful!

Amazed by the AI assistant in helping me with any missed calls while on the job. Very impressive and well thought out service! Recommend for those starting up a business and need an extra hand for booking and managing clients needs.

Mobile Missions Detailing LLC

a year ago

Response from developer

We’re blushing over here! 😄📞 We’re thrilled our AI receptionist is making your day-to-day smoother and helping you stay on top of missed calls and client needs. Built to be your extra set of hands, especially for business owners on the rise! Thanks for the glowing review and recommendation—here’s to growing your business with confidence! 🚀

Great!

It’s answering to many scam calls for me. It’s great!

Xyt531

a year ago

Response from developer

Music to our ears! 🎶 Keeping those pesky scam calls at bay is exactly what we’re here for. We’re thrilled the app is working its magic for you! If you ever have feedback or need any tweaks, we’d love to hear them. Happy call filtering and goodbye spammers!

Great app!

This app is fantastic, if I could add anything to it, it would be the ability to download the call recordings.

jamie0075

a year ago

Response from developer

Fantastic review—thank you! ⭐️🤖 We’re thrilled you’re loving the app! We truly appreciate your feedback, and great news—we’re working on incorporating the ability to download call recordings as a future enhancement. Stay tuned, and keep those suggestions coming!