SiteScape User Reviews

Top reviews

Awesome

Later our scanner works excellent I have an iPhone 12 Pro and was very pleased with everything

Used to be great

It doesn’t work anymore? When I try to scan, the screen just turns black. The app thinks it’s scanning but then when I complete the scan there is nothing captured. I tried to contact support but got no reply.

Simple and surprisingly fun!

Amazing app, with simple features! Scanning is simple, and requires no skill other than motor skills that a 7 year old could do. When viewing, it lowers the point count when moving the camera so it’s easier to se perspective. Pro Tip: the default point density isn’t even the highest, turn it up! I have one thing to say: the photo feature is great, but it should overlay the photo onto the scan, would be a great feature.
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App works great

Good app, and it does a good job at doing the scans, but I wish there were more export options, like GLB, OBJ etc.. so you can use them in more software, but I understand if the purpose was specific for CAD stuff

Needs progress bar for Sync to Cloud

Stuck uploading with the "syncing" word shown, yet with no ETA or even progress bar! Not good UX in the field.
Everything else is good.

Testing

Way too slow unless I’m doing something wrong

คิดว่า

โคตรแจ่ม

Needs to be on all phones

Can you please make I so it works on iphone 13 mini because ein tryin to make a game of my room a d I can't do it without this app so if you can please do if you can then thanks (please write back of what you can do)

Response from developer

Hi KTBoy813. Unfortunately, SiteScape specifically makes use of the LiDAR sensor unit that's only on certain iPhone / iPad models. An iPhone 13 Pro or Pro Max has this sensor, but an iPhone 13 or 13 mini does not. Compatible devices include all iPhone Pro and Pro Max models since iPhone 12 Pro, and all iPad Pro models since 2020. We hope you understand and sorry we cannot be of more help!

Newest iPhone

Try to open, and a screen pops up saying that the app is only compatible with the newest phones and iOS.
Only problem is that I have an iPhone15, and just did an update 2 days ago.
1 star rating and deleting.

Doesn’t work

It doesn’t work at all. Using iPhone 12 Pro iOS 17.1.2

Really bad

It doesn’t work at all you start scanning and nothing happens, it askes you to restart but nothing, already tried with an iPhone 13 Pro Max, iPhone 15 and an xs max, don’t waste your time!!!

Appli ne marche pas

Impossible à utiliser avec 13promax

Response from developer

Désolé d'apprendre que vous rencontrez des problèmes ! Veuillez envoyer un e-mail au service client à hi@sitescape.ai afin que nous puissions régler ce problème immédiatement !

Can’t do anything unless you “sign up”

I wanted to see if this 3D scanner app can take a good scan. I want to test that by doing a couple scans and then exporting the point clouds to my desktop for processing and analysis. But even the most basic functionality requires me to give up personal information for free by signing up for an account with some cloud thing.

Either let me try out your app for free, or don’t.
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Response from developer

Hello Kerbangoz, we're sorry you feel this way. The only free feature that requires a free SiteScape account is exporting but this can be created in under a minute and you can have the account + all account data deleted at any time by sending a request to hi@sitescape.ai. We hope you understand and hope you get a chance to explore scan data from the app!

Great app with a stupid cost of subscription

Very nice app but to do anything useful needs a £50 per month sub. Stupidly high price.
Check 3dScanner as a slightly less featured but free alternative.

Application de luxe…. Mais que pour le prix

J avoue mettre fait avoir. Le Prix est hallucinant de plus de 50€ par mois soit le même prix pour une année pour une application concurrente.
De plus techniquement cette application n apporte rien de plus.

50€ par mois ….. j en revient toujours pas

Response from developer

Salut, désolé pour la confusion ici! Vous pouvez numériser et exporter entièrement gratuitement. L'abonnement optionnel est uniquement pour l'hébergement/le partage dans le cloud. Créez simplement un compte gratuit, sélectionnez la numérisation que vous souhaitez exporter et sélectionnez un type de fichier. Plus d'informations sur nos documents d'assistance : https://support.sitescape.ai/hc/en-us/articles/4419890618132-Free-SiteScape-Accounts-SiteScape-Pro J'espère que cela vous aidera !

Continuosly crashes on opening

Even after uninstall and reinstall the app crashes. This devices has very minimal apps and a lot of space. Other companies open and work fine. App is up todate and I don’t usually complain just this used to be so good I would of done 5 before.

Scanning works fine, too easy to delete scans

Scanning works well, it’s just way to easy to accidentally delete scans and there is no way to recover recently deleted scans. At $50/month that’s unacceptable. They should sync to the cloud automatically but don’t since you have to use the cloud portion to get useful results anyway.

Response from developer

Thank you for the feedback! We're constantly striving to improve the app and really appreciate notes like this. Is there a specific place (eg. in the scan list or scan viewer) where accidental deletes happen or anything else we should know to address this? Please let us know at hi@sitescape.ai!

Crashing

I tried using it today and it won’t even open. Keeps crashing

Don’t buy! Snake oil

The measurement of the interior of a small house is off as much as more than a foot! Not to mention the interface is very clumsy. Somebody made a half-hearted effort, put it in the App Store, and charge as much as $50 a month for it? This is snake oil!

Used to be good

Used to be free but now they want you to pay an obscene amount to use