
SiteTrail
Repair Jobs, Photos to Invoice
About
What's New in SiteTrail
2.5
October 2, 2026
SiteTrail 2.5 runs the whole repair job, from the customer's first request to the paid invoice. • Work requests: your own request link and QR code. Customers describe the problem, add photos and pick times that suit them, and it arrives as a new job. Reword the form to sound like you. • A Schedule tab: visits by day, week or month, work that runs over several days, blocked-off time, and a warning before anyone is double-booked. Press and hold a visit to move it. • Put people on jobs, and Mine shows yours. Crew move their own visits; an owner or admin can let someone reschedule anyone's. • Job stages built for repair work, including On hold with the reason. Invoiced and Paid update themselves. • Customer texts in one tap: confirm, reminder, on my way, work done. They go from your own phone with a link to the job's status. • Estimate options: good, better and best, plus add-ons. • Online approval: send a link and the customer picks an option, signs with a finger and approves. Works for change orders too. • Ready to Bill: finished work that hasn't been invoiced yet, and what's holding it up. • Customers and their sites in one list, with a match suggested before a duplicate is made. • Invoices numbered for the company and locked once sent, payments recorded, and the balance due always right. • A price book, receipt scanning, and job cost that shows what's missing instead of guessing. • Closeout packages for the client and for your records, and an accountant package for any month. • Hand the company to someone else from Team, Ownership. • The suggestion box moved into Settings, next to Help.
More








