Watermelon
好
Rating story
No subtitles
Response from developer
Dear dawnbethtw, thanks for your feedback! We’re adding subtitles to improve your experience. Contact us anytime at fizzio.contact@fizzio.tv.
Not happy
Response from developer
Dear Anna Deal, sorry for the trouble with purchases 😞. Our team is working to fix this. Please email fizzio.contact@fizzio.tv for help. Hope we can earn 5 stars soon! ⭐️
So far so good
It doesn’t work
Response from developer
Hello, we are sorry to hear about your experience. Please reach out to us via email at service_ios@support.sizzle.tv and let us know the issue along with screenshots and our team will be readily available for you. Thank you!
Love this guy!
Needs fixed or removed from the App Store
Response from developer
Hello Stephens, we are sorry to hear about your experience. Please allow us to investigate this for you. Email us at service_ios@support.sizzle.tv with your user ID (can be found in the profile page of the app) and our team will assist you promptly.
Great app
Response from developer
Hello Flordeliz29, thank you for your patience. The technical issue has now been resolved. We understand your frustration and would like to personally review your case. Please reach out to us at service_ios@support.sizzle.tv with your User ID (found in the Profile page of the app) and reference this review. We value your feedback and would appreciate the opportunity to make things right.
No option for ads?
Response from developer
Hello! We appreciate the feedback. We are constantly improving the app and one of them is the add the option for ads. Your feedback is appreciated and we will share with the team. If you have any questions or need assistance, feel free to email us at service_ios@support.sizzle.tv, we will be happy to help.
Great content, high cost
Not good
Response from developer
Hi hollie15, thank you for your feedback. We’ll be sure to share this with our team as we continue to improve the app. We truly appreciate your ongoing support while we work on bringing you more exciting features and a great lineup of dramas.
No connection
Response from developer
Hi LinGibbs, thank you for your patience. The technical issue you experienced has now been resolved. We completely understand your frustration and would like the chance to personally review your situation. Please email us at service_ios@support.sizzle.tv with your User ID (you can find it on the Profile page in the app) and mention this review. We truly value your feedback and hope to make things right.
Only 1 show Available
Response from developer
Hello Susan, we apologize for the inconvenience. If the issue you're experiencing is related to a server error, it has now been resolved. Please restart the app. If the problem continues, feel free to email us at service_ios@support.sizzle.tv with your user ID, and we’ll assist you right away.
Site
Response from developer
Hello, we apologize for the trouble. The server error has now been resolved. Please restart the app. If you're still experiencing the issue, send an email to service_ios@support.sizzle.tv with your user ID (located in the Profile section of the app), and we'll get back to you as soon as possible.
Doesn’t work
Response from developer
Hello Soph, we are sorry for the inconvenience. If this is related to the server issue, we have since fixed it. Kindly relaunch the app. If the issue still persists, please reach out to us at service_ios@support.sizzle.tv with your user ID (located in the Profile section of the app), and we'll get back to you as soon as possible.
App doesn’t work
Connections
Response from developer
Hi Tat2fan2, thank you for bearing with us. We're glad to let you know the technical issue has been fixed. We understand how frustrating this must have been for you and we'd really like to take a closer look at your specific situation. Could you please email service_ios@support.sizzle.tv with your User ID (you'll find it in the Profile section of the app) and mention this review? We genuinely appreciate your feedback and would love the opportunity to make things right.
Not right
Response from developer
Hi Angel, we're truly sorry to hear about your experience. We hear you, and we’ll be sharing your feedback with the team to help us improve. Your continued support means a lot to us. If you have any questions, please feel free to reach out to us at service_ios@support.sizzle.tv.
