SJCAM Zone User Reviews

Name: SJCAM Zone
Rating: 4.7 (518 reviews)

SJCAM Zone

Shenzhen Zhencheng Technology Co., Ltd.

🔧 Utilities

📷 Photo & Video

What users say

Summarized from real user reviews of SJCAM Zone. Based on 518 reviews and a 4.7/5 average, it highlights the 3 positives and 7 negatives reviewers mention most about this Photo & Video app.

Positive things

👍Camera connection
🚀Simple app
🚀Works as expected

Negative things

🐛Frequent disconnections
🐛Crashes and freezes
🐛Compatibility issues
🐛Poor video/image quality
🐛Difficult to use
🐛Buggy app
🐛Unstable connection

Top reviews

Most Recent Highest Rated Lowest Rated

Challenging

Still trying to figure out how to use

#WWnumbersgirl

6 months ago

Frustrating

I’ve no problem connecting to the camera, but impossible to download video and photos

spawnee

6 months ago

No era lo que esperaba

No tiene buena resolución la cámara aparte muy mala calidad para la conexión los dos manuales que trae no es nada de lo que tienes que hacer para activarla

MexiRicanCDMX

7 months ago

App doesnt work too well

Very sketchy app

DJ Cease the ultimate DJ

7 months ago

Not Compatible.

The app no longer sees my M2. Why? Please allow access for older models. This is really frustrating!

Sevrink

8 months ago

Camera Connection

The camera connecting to the WiFi is a little off. It does not always connect immediately.

Lexiaa!!

8 months ago

Connection issues

Connection issues I tried to connect Wi-Fi and it keeps saying connection interrupted video on my phone, but I can control everything else through my phone. I can even hit record and it will record is not showing on the screen on my phone and it keeps saying connection interrupted. Please check Wi-Fi settings. Everything is correct.

Byeu10

8 months ago

Bugs/ app connection and settings

The connection from phone to WiFi to camera is terrible.. the connection falls every 2 seconds. And the settings on the app should match all the settings on the camera. The app was frustrating.

Sp.oz

9 months ago

iPhone Cellular Data interface

Please fix the issue with the app not staying on if the main cellular is set to on for the entire iPhone. Turning off the cellular data on SJCam app won’t fix it. I am having to turn-off the main iPhone cellular data off leaving all other app without access to cellular data. Like Google maps for example. Please fix this app not working if the cellular data is turned on. Thanks

Lash9an

9 months ago

Response from developer

We are very sorry for the inconvenience. If possible, please send the detailed information of the issue (including your camera model, camera firmware version, system version, app version, and any screenshots or screen recordings of the problem) to our support email at wyg0997@gmail.com. Our team will handle it as soon as possible. Thank you for your understanding and support.

Live QR Code bugged?

So the app is working as intended the only thing is when it generates the QR code to start the live stream idk if the QR code is faulty or if the c400 is having hard time scanning the QR code but I can’t get it to work

estuardo.

9 months ago

Crashes

Can’t use app because after connecting, the app crashes.

Yadango32

10 months ago

App is now working as it should - SJ4K

UPDATE: 08/19/2025: today I decided to delete the SJCAM Zone app and reinstall to see what would happen. After the reinstall, the cam connected and 20 seconds later the connection between cam and app went off. Subsequently it would connect but now stayed connected only for 2 or 4 seconds. THEN I WENT TO iPHONE SETTINGS >APP AND TURNED OFF CELLPHONE DATA FOR THIS APP. After that, the app and camera connects and STAYS CONNECTED. Now if I can or the makers of this cam find away to have the cam pick up spoken words as it records, this camera will be worth it. It doesn’t have an external mic input. So I am changing 1 * to 3 ***.
———————————————-
The app keeps on closing after 3 seconds after being connected to the camera. Totally obsolete. Camera won’t pick up spoken sound but will pick up the motorcycle’s and wind noise. Useless. Waste of money. This is why poor pays twice.

Now the app as of 08/14/2025, won’t work with the camera at all. It won’t connect but they keep sending updates.

Lash9an

a year ago

Horrible

Software makes or destroys a product. Their software is terrible. Doesn’t matter how good the product is

Tech Master Zen

a year ago

Response from developer

Thank you for your feedback. We understand how important software is to the overall product experience. If possible, could you tell us more about the specific issues or inconveniences you’ve encountered? This will help us improve more quickly. You can send your feedback to this email address: wyg0997@gmail.com. We review every message carefully.

Frequently disconnecting

Need to fix bugs

nirraz99

a year ago

GARBAGE

I bought the camera that uses this app and sent it back to Amazon. App is unstable, unusable and unreliable. No support and after downloading the app and opening it, it crashes and after opening it again it does the same thing over and over and it wants full access to my wifi internet! Nope. Another Chinese app that is worthless and untrustworthy.

45🇺🇸47

a year ago

Glitchy App and Poor Performance

The app required to use this device is incredibly glitchy and unstable. Video playback is nearly unwatchable—the brightness and contrast are so off it looks like something out of a horror movie, with everything nearly pitch black. I inserted a 128GB microSD card (the maximum supported size), and the app claims it will only record 11 minutes of footage. Even worse, the app crashes every 20–30 seconds, constantly throwing me out. Overall, this product feels unfinished and unreliable.

Gringo305

a year ago

Response from developer

We’re very sorry for the inconvenience this has caused you. We take your feedback seriously and would like to help resolve these issues as quickly as possible. To assist us in identifying and troubleshooting the problems, could you please provide the following information: 1. Screenshots or screen recordings showing the issues (for example: the video playback brightness/contrast problem, the incorrect storage capacity display, or any error screens when the app crashes). 2. The model and operating system version of the device you’re using. 3. The current version number of the app (you can usually find this in the app settings). 4. If possible, the error log files from your device. On iOS, you can find them under: Settings > Privacy & Security > Analytics & Improvements > Analytics Data, then look for files starting with SJCAM ZONE and share them with us. You can send the screenshots, recordings, and log files to us email at wyg0997@gmail.com Again, we sincerely apologize for the inconvenience and appreciate your understanding and cooperation!

Wifi problem

wifi was always annoying disconnecting. Cannot download videos to iphone.

jaqque10

a year ago

Does not connect

Seriously. Why is this app so poor? Does not connect to camera!

bunimelb

a year ago

Disconnected all the time

This is a stupid app that it seems no one is maintaining it. I have tried from iPhone XS Max to 16 Pro Max, nothing can stay connected for more than 1 second. If there were a minus star, I would’ve given that instead of 1 star.

TheWus

a year ago

Disconnects frequently

I have a C200 and C300 camera. Every time I display the media recorded on the camera over wifi it disconnects within a few seconds.
iPhone 13 Pro
iOS 18.3.2
Reinstalled SJCAM zone
Firmware latest on both cameras

Yottieguy