Slow to Load and Mirroring Doesn’t Work
When a custom font is included, it simply won’t be displayed on the app.
Just include the classic mirroring as mode.
Response from developer
Hello there! 👋 I’m sorry to hear about these issues you are experiencing, and we’d like to help get things running smoothly. If document fonts are not displaying correctly, could you verify whether the custom fonts are installed on your device or embedded in the document? For more detailed troubleshooting, please reach out to us at productsupport@sketch.com so we can take a closer look at your specific scenario. Cheers! 🙏
Massive Bug
Feedback
Prototype related actions are below the sheet visible area.
Response from developer
Hello there 👋 We are willing to help with any issues. It seems you are suffering from unusual malfunctions (like the one trying to add new Artboards). We also implemented prototyping improvements with the last releases, so I wonder which version you use. If you want, you can email us at productsupport@sketch.com, and we will be happy to investigate it with your help. Cheers!
Good
Response from developer
Hello there! I’m very sorry you are experiencing some problems trying to use the Workspace to visualize your designs. We now have automatic embedding systems that prevent many of the issues you were experiencing back then. Also, we have improved our technologies, and you shouldn’t see any difference between the app and the web app. If you still see discrepancies, please send us a report to the productsupport@sketch.com so our Team can help you. Cheers! 🙏
I loved this app
Response from developer
Hello there! We rely on Workspace documents to preview designs, so after uploading your file, you will only have to sign in to the App, and the document will appear instantly there to be viewed. I understand that being unable to mirror local documents may be inconvenient, so I will speak with the team and pass the feedback internally. Cheers 🙏
Used to love sketch
Response from developer
Hello there! I’m very sorry to see how you feel about us, and we would love to hear your feedback on what is happening so you are feeling like this. We will do our best to help you and listen to your words. You can contact us by email at productsupport@sketch.com, and we will be in touch there. Cheers 🙏
Where is option to mirror local documents?
Response from developer
Hello there! We rely on Workspace documents to mirror them, so you must first upload the content you need to mirror to your Workspace. After that, you will only have to sign in to the App with your credentials, which will appear there to be viewed. I know that being unable to mirror local documents may be inconvenient, so I will speak with the team about it and pass the feedback internally. Cheers 🙏
Full download
Great App
Disappointing
Please allow us to mirror local documents in real time without relying on your cloud to make changes that sometimes take minutes. It would genuinely make a world of difference.
Feedback
The app is full of issues. Sketch team you have to do much better if you want to survive.
Response from developer
Hello there 👋 We are willing to help with any issues. It seems you are suffering from unusual malfunctions (like the one trying to add new Artboards). We also implemented prototyping improvements with the last releases, so I wonder which version you use. If you want, you can email us at productsupport@sketch.com, and we will be happy to investigate it with your help. Cheers!
Nice design update but crashes on prototypes
Response from developer
Hello there! That doesn’t sound good at all, and I apologize for that. We are here to help but, unfortunately, many factors may be affecting the App, and it’s difficult to troubleshoot it via this comment, so if you want, we can keep in touch through the productsupport@sketch.com email and look for the source of these crashes together. I'm positive we can get it solved! Cheers.
Mirror App was perfect, this is not.
Decent, but no export
Pointless
Not ideal
Response from developer
Thanks for the feedback! That’s a great idea. We heavily rely on iOS for this task, but I will pass this feedback internally and see if we can study its implementation. Cheers!
Local Sync?
Response from developer
Hello there! As you are pointing out, this is not possible with our new App (just documents stored in your Workspace can be mirrored, so unfortunately, there’s no “offline mode”). In any case, please let me pass this on internally to see if we can study it and implement it in a future version! Thanks a lot for the feedback, cheers!
Horrible UX
It’s a great tool but mirror doesn’t work for me
Response from developer
Hello! 👋 If you are using the new App, you just have to sign into it with your Workspace credentials, and you should be able to see your documents. If you are experiencing issues trying to use it, we will gladly help if you message us through productsupport@sketch.com.
Feedback
Suggestion
Sketch team please invest in product testing and quality assurance. I would rather wait for stable release then see an app that is crashing.
Response from developer
Hello there 👋 Our support team has reached out to you via email to get more information and help you out with this!
