SketchUp User Reviews
Customer Experience
~ Based on 664 written reviews from the US App Store.
What users say
Summarized from real user reviews of SketchUp. Based on 18K reviews and a 4.5/5 average, it highlights the 6 positives and 7 negatives reviewers mention most about this Graphics & Design app.
Positive things
- πGreat potential
- πIntuitive and easy to use
- πPowerful and capable
- πExcellent for designers, engineers, and contractors
- πSmooth performance and rendering
- πHelpful tutorials and support
Negative things
- πRequires paid subscription
- πCrashes and stability issues
- πLimited functionality in free version
- πExpensive for casual users
- πComplicated navigation and UI
- πCompatibility problems with older devices
- πSyncing and file management issues
Is SketchUp Safe?
SketchUp - 3D Modeling appears safe based on user ratings. AppsHunter Safety Score for SketchUp is 90/100.
This assessment is based on 17,719 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 17,719 App Store ratings for SketchUp.
Is SketchUp Legit?
SketchUp - 3D Modeling appears to be a legitimate app. AppsHunter Legitimacy Score for SketchUp is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
canβt even get into the app without having to make an account. and iβd have to use a email & get a verification code, which is dumb and unnecessary.
NOTHING LIKE IT
'1
Either make the app free to download and use. Or make the app paid from the get go. Deserve terrible reviews for bait and switch tactics.
Hard to understand
Went through an entire sign up process only to find out you canβt even use the app to create anything without signing up for a subscription that you have to pay for. What a waste of time and sorry excuse for an app. Do better.
I have been trying to get in touch with this company for over 3 weeks now I have not heard back from them Iβm unable to log into my account or even able to find a serial or license number this website used to be good now they are in a huge black hole and Iβm unable to find the projects I have created
Show more
Zero functionality without subscription, which is not clear before signing up.
The tutorial for the iPad looks nothing like the screen
This software is purely to be purchased. The free use site does not work, with numerous errors. Just donβt give any access to tease customers, incredibly frustrating experience. I just uninstalled it.
I canβt do anything when I open the app. It looks like you need to pay for the extra features to actually do anything
I should be able to work between my ipad and PC with an easy flow.
This app seems to work pretty well upon first trying it, but it is very frustrating if you have a group and you want to edit the group. It wonβt get out of the editing mode. It will not work. Every time I edit a group, I have to close the app and open it again if I want to stop the editing mode. I have tried every option that is available. I have researched through AI. Double tapping outside of the editing area, single tapping outside of the editing area, etc. Iβm using it on iPad. And itβs making me crazy. Extraordinarily frustrating.
Show more
So I thought this game would be fun butβ¦β¦ it SUCKS first off itβs a pay to play game I got it tried it and I needed to pay do create something!
Do better
What happened to the Viewer app for mobile devices?
Not sure what happened, but the app crashes constantly now to a point where it is unusable. Not sure if itβs a new update or what. Running it on an M3 iPad so I figure it should be fine, but nope. Worked fine literally 3 days ago.
Usually I donβt have any problems with SketchUp for iPad nut recently any time I try to modify or delete something in my model its crashes and kicks me out of the app and doesnβt save the changes I did. Please fix this bug.
Apple really needs to come down on these apps that list themselves as free then have the only useable content behind a $20 a month pay wall. If you want to offer a subscription only modeling program, list it separately from your βfreeβ viewer.
I would like to prevent you from wasting your time creating an account and giving away your info for them to sell only to find the the free version is just the viewer and you must pay to actually do anything with the app. I donβt expect them to give away the product for free, I just expect them to be honest in their marketing that there is no βfree version.β
Show more

