Keeps getting worse
So now I cannot airplay or stream to my tv. The app doesn’t give me the option anymore. Why? And why did the favorites option go away? I can’t go back to where I left off or even see what races I have watched unless I open a race first. It just keeps getting worse.
Most people are probably watching on their TV
The latest version 1.4.10 has made welcome corrections to a few problems, but there is one huge fail. Most people probably want to watch on their TV, via AirPlay or whatever method. When I use AirPlay to watch on my TV, if I don’t remember to touch the screen on my device every minute or so, it shuts down and kicks me out of the app in the middle of playback. When watching on my device without any casting, for instance I am at a hotel during a ski weekend and TV playback is not an option, this does not happen - you can just watch the entire playback undisturbed. The previous version, for all its flaws did not require us to keep fiddling with our device’s screen to be able to watch entire replays with AirPlay. This is [expletive deleted] poor UX :(. Please fix for next year
Show more
Terrible
Absolutely terrible. What’s most terrible is that there’s no other way to watch these races. They’ve got us. Does pair well with the tv. Doesn’t remember your password. The replays become choppy and digital after 30 minutes of streaming. Be careful not to press pause or the wrong button on the remote because you’ll have to start all over again at the beginning of the video, and the fast forward doesn’t work well if at all and there’s no thumbnail of the video when forwarding so you can’t tell where you are. And there’s more. Unbelievably terrible for the price I’m paying.
Show more
Please delete this review
Trying to delete my previous review
Does NOT work on Apple TV
Completely useless on Apple TV. I’ve scanned the QR code and entered my log in multiple times and it doesn’t work. Works on website but not with the app. Very frustrating as I’d much rather watch ski events on TV than my iPad. Please fix!!!!!
Doesn’t work with AirPlay and can’t multitask
This app is TERRIBLE!! It won’t remain connected to my Apple TV when trying to airplay from my iPhone and the app constantly crashes
3rd party video player will not validate account credentials
Please fix this issue. I will gladly remove the poor review when my customer service ticket is resolved, and the app functions as intended.
UPDATE: While the streaming service does not work through the app, their auto-billing on deleted accounts works perfectly. Resolution by CC company dispute only. BUYER BEWARE!!!
Support never resolved my “ticket.”
UPDATE: While the streaming service does not work through the app, their auto-billing on deleted accounts works perfectly. Resolution by CC company dispute only. BUYER BEWARE!!!
Support never resolved my “ticket.”
Show more
Crashing
App keeps crashing when I try to use Apple Air Play on my Samsung TV. I also have to keep logging in which is challenging sometimes.
Doesn’t work
It says you’re connected and can project to the tv but u absolutely can’t. I can’t believe it’s not some kind of crime that I paid $11.99 for this
Horrible
There are so many problems with this app, I’ll just list them out to keep this condensed: 1. The typical announcer needs to go. Please bring someone in that really knows the sport and doesn’t say “absolutely” in every third sentence. 2. The app doesn’t remember where you left off it you can’t finish a race in one go or, as what more typically happens, the cast gets disconnected and you have to start over. Please remember where you left off. 3. The app doesn’t remember what you already watched. I only view the Alpine races - make it easy for me to see what’s up next. 4. This is an app, not a DVD player. Be more creative - add the ability to see stats on the current racer at any time. Let me jump to a specific bib/racer if watching a recording (as most people do as the races typically take place in the early morning hours. Let me turn off the announcer and hear the skiing - almost every racer I know just keeps the sound off now but you lose a lot that way.
Show more
Please improve
This app is incredibly frustrating for us rabid fans of ski racing who support you. It randomly crashes on iOS. If you’re collecting subscription fees, the content should stream. You need to do better
Apple TV is broken
App is fundamentally broken for Apple TV. Won’t let you login if you happen to use Google to login - one of the options they allowed when signing up. The experience to try and use this service is so poor that it’s like US skiing gave up on having US fans. So disappointing.
App Doesn’t Load
This app doesn’t even load on iPhone app or Apple TV app
Be Careful - Thefts
The app and website states that you can watch events on Apple TV, but you can’t. The company just confirmed to me. I asked them to refund me since I couldn’t watch on TV as promised and they would not refund me. They states that Apple is delaying the review and launch of their App that will work with Apple TV and therefore keeping my money. Thieves. Do not subscribe!
Show more
Disappointed
Was so looking forward to finally having the ability to watch FIS Alpine racing with a commentary since NBC took away the Olympic channel and NBC sports. I read through the facts which stated I'd be able to cast to my TV from the app which after I paid for the subscription I find is complete VS. It keeps asking me to log into some videoflow.io which I can't log into or find out even how to get an account for in order to watch any content on the app so the app is useless. I was able to find through my fire TV the app but it's a painful process to login from there. Incredibly disappointed and aggravated that they charge so much for so little. Shame on you guys in this day and age With tech what it is you're bottom of the barrel.
Show more
Bugs galore
Log in bugs are frequent … this app needs to be retooled by experts and not middle school students learning how to code .
The “support “ team is useless as well. They spin and tap dance their way around most every issue without a fix . Infront being a global company only makes it worse . Do yourself a favor … watch all on youtube or peacock.
Has not improved .. only worse. Maybe they should stick to the European market … where their bar is much lower.
Ft
The “support “ team is useless as well. They spin and tap dance their way around most every issue without a fix . Infront being a global company only makes it worse . Do yourself a favor … watch all on youtube or peacock.
Has not improved .. only worse. Maybe they should stick to the European market … where their bar is much lower.
Ft
Show more
Truly awful
To be an FIS Alpine ski fan in America is hard enough. But this app seems determined to make it worse. Badly organized, makes you log in over and over without registering that you’ve done so, and after you close it, it often registers as if you are still watching a race. Since allowed streams are limited, you have to go to your laptop or desktop and log out of the race to watch again. You can’t do it in the app by closing it! However, the app is simultaneously incapable of remembering where you pause a race, so you have to write it down or screenshot it to go back. SASL should just have a Roku app, but won’t do it. What an expensive joke.
Show more
Missoula
Frustrating app. Often fails to log you in and I spend too much time trying to watch a race. Commentating is great if you can get in. Pls fix for next season.
Scam
Bait and switch. Stay away
Terrible app
Doesn’t work on iPhone or AppleTV. Constant error messages when I try to access replays. Keeps telling me to subscribe even though I’ve already paid. Waste of time and money.
