Skin scanner, dermatology&acne User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral0.0% of reviews
Negative experience83.3% of reviews

~ Based on 12 written reviews from the US App Store.

Is Skin scanner, dermatology&acne Safe?

Skin scanner, dermatology&acne appears mostly safe based on user ratings. AppsHunter Safety Score for Skin scanner, dermatology&acne is 77/100.

This assessment is based on 89 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.8% of ratings point to a safe experience
4.5% of ratings suggest some concerns
24.7% of ratings point to a risky experience

~ Based on 89 App Store ratings for Skin scanner, dermatology&acne.

Is Skin scanner, dermatology&acne Legit?

Skin scanner, dermatology&acne appears to be a legitimate app. AppsHunter Legitimacy Score for Skin scanner, dermatology&acne is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible app!

Don’t buy this app.
I tried to take a picture and it was just a black screen. I tried to use support and all it said was that Safari could not find the website! I would like a refund.

Response from developer

We're very sorry for your experience. If the “Contact” section in the app is not working, please reach out to our support team using the email address provided on the app page. We’ll do our best to assist you and help resolve the issue.

Doesn’t work!

Terrible, never worked, can’t scan waste of time

Response from developer

We're sorry to hear that you had this experience. Please contact our support team with more details about the issue and your device model so we can investigate and help resolve the problem. We appreciate your feedback and would like the opportunity to improve your experience.

$$$$

$$$$$$$

Response from developer

Please contact our support team and provide details about your problem so that we can investigate it and provide you with further assistance. Your satisfaction is important to us.

Do not click they will charge you!

Was looking for a skin scanner and I used it once and I thought the free trial was canceled. Yet, I’ve been getting charged weekly. I did write into them and haven’t heard anything back yet. This is a scam. Make sure you check all reviews before downloading an app! I learned my lesson.

Response from developer

We’re sorry to hear about your experience and understand how frustrating unexpected charges can be. We recommend checking your subscription status in your App Store account to ensure the trial was properly canceled. If you’ve contacted our support and haven’t received a response yet, please double-check that you used the official support email listed on the app’s page and your spam folder as well. If you’d like, you can reach out again with your details, and we’ll do our best to assist you where possible.

Will not scan

Not a single perfectly in focus image could be scanned. I took pics through the app. I took pics with normal iPhone camera and then uploaded. Every photo got an error saying it couldn’t scan try again.

Response from developer

We are sorry to hear about your experience. Please contact our support team and provide details about your problem so that we can investigate it and provide you with further assistance. Your satisfaction is important to us.

Does not scan

Every single time I took a picture of a mole - 20 or more, it said ‘unable to scan image.” WTH?

Response from developer

We are sorry to hear about your experience. Please contact our support team and provide details about your problem so that we can investigate it and provide you with further assistance. Your satisfaction is important to us.

Click bait

Click bait. Want a subscription

Response from developer

Thank you for your feedback. The app offers optional premium features through a subscription, but we understand not everyone finds that ideal. We're continuously working to improve the user experience and will take your comment into account.

BE VERY CAREFUL!!!

These guys will get you! I literally checked one thing on my face! And guess what? I signed up for a subscription and had no idea that I did it.
Because I didn’t do it. But that didn’t stop them from withdrawing from my bank account every single week.
Be very careful with these guys. As a matter of fact, don’t even click on it, or you will be like me, very sorry you ever clicked on it!
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Response from developer

We're sorry to hear about your experience. Please contact our support team with your purchase details so we can look into the issue and assist you further. Your satisfaction is important to us.

Me

Its not free

Response from developer

Thanks for your feedback! Our pricing model is designed to meet user needs while supporting ongoing improvements and new features. For your convenience, we offer several purchase options, allowing you to explore premium features and see the value for yourself.

Effective and Educational.

The Skin Scanner app is a game-changer for managing my acne! It’s easy to use and gives clear, detailed insights into my skin condition. The tailored skincare recommendations have helped me achieve better results than I expected. I love how it educates me about my skin. Highly recommended.

Response from developer

Thank you for your fantastic review! We're thrilled to hear that the app has helped you manage your skin and provided valuable insights. Our goal is to make skincare easy and educational, and we're glad you're seeing great results. If you ever have any suggestions, we'd love to hear them. Happy skincare!

Should be called skin scammer

Do not purchase. Not a scanner. Gives you basically a ton of medical terms and conditions for you to pick a disease from. Like an uploaded skin desire medical dictionary but more complicated. Do not waste your money on this. Bye bye $20!

Response from developer

We're sorry to hear the app didn’t meet your expectations. Our goal is to provide informative insights, but we understand it may not have been what you were looking for. We appreciate your feedback and will take it into account as we work on improving the experience.

Fast results with a recommendation!

Took a photo of a skin bump found out it was something I needed to get checked. I really appreciate the existance of this software. Thanks for building this app!!!