SkinJoy User Reviews

Customer Experience

Positive experience68.2% of reviews
Neutral13.6% of reviews
Negative experience18.2% of reviews

~ Based on 22 written reviews from the US App Store.

What users say

Is SkinJoy Safe?

SkinJoy: AI Cosmetic Scanner appears safe based on user ratings. AppsHunter Safety Score for SkinJoy is 93/100.

This assessment is based on 522 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.6% of ratings point to a safe experience
3.8% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 522 App Store ratings for SkinJoy.

Is SkinJoy Legit?

SkinJoy: AI Cosmetic Scanner appears to be a legitimate app. AppsHunter Legitimacy Score for SkinJoy is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ana

An amazing app

My review

I think this is a great app if you want to pay for most of it I just use the scanner I don’t really like that there’s ads and everything you have to pay for. Over all I’d say out of ten it’s probably a 4/10 since I’m looking for a free skincare app

Response from developer

Thank you for your feedback. We truly appreciate it and will use this to improve our services.

Upset

Can’t upload my pic app totally useless without tip

Only just downloaded

I only just downloaded this app and it’s already told me how risky some of my old and new products are ! 5 stars

Could be better

I don’t like that I have to pay to see products that I should use, but it is good to see what is in the products that I use, but it gives me a lot of ads that are annoying and take a long time so it’s an overall three out of five could be better

Works sooo good

This app tells me if my face is dry,or oily

It tells me if it’s safe to use

It tells me the ingredients in the product

THIS APP IS AMAZING

Need

This app right off that bat charges you a dollar or something like that to even enter the app and then it charged my card 55 dollars not even 24 hours later when I did not want that member ship I need a refund immediately

Response from developer

We sincerely apologize for the confusion! Our app is actually free to enter - no $1 charge. We also don′t have any $55 plans. Could you email xiaoshu@seamobitech.com with your order details? We'll help sort this out right away. Apologies again - we'll get this fixed for you!

I love it!

Okay so I am low on money and all shut but I found out that my favorite product was the was to risky for my skin so you should use this app and i recommend it

Response from developer

🥹💗Thank you for this incredibly kind review! We’re honored to be your go-to app, especially for something as important as skin safety. Hearing that you trust us enough to recommend us truly makes our day. Your support means everything—we’ll keep working hard to deserve it. Wishing you happy (and safe) skincare adventures ahead!

This is a really good app

This is a good app because it is helping me choose what is good for my skin hair etc

Very good

There are just a lot of adds but very useful

App

Really good app! Helps me find things i need…there’s just too many adds

Response from developer

Thank you so much for your honest feedback! We truly appreciate your support and are glad to hear that our app has been helpful. 💗 We’re really sorry for the inconvenience caused by the frequent ads. We’re actively working on improving the ad experience to make it less intrusive and more user-friendly. Your feedback is invaluable to us, and we’re committed to providing a better experience in future updates. Thank you again for sharing your thoughts, and we hope you have a wonderful day! 🌻

Get this app

I love this app so much because it helps me so much like if it’s safe or not that’s why I love it 🩷🩷🩷🩷🩷🩷

Response from developer

💖💖💖Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that our app has been helpful to you and it’s making a positive difference for you. Thank you again for your amazing feedback and for being a valued user! 💖💖💖

Just no

I was asked to pay automaticly and it said I would pay .71 cents a week but I didn’t expect to get the yearly cost all in one I thought they where gonna charge me what that month charged and continue. Also this app is a app that I wouldn’t use everyday so I am paying for something I’m almost never using would like my money back but they don’t even have a email or a costumer service line?
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Response from developer

We apologize for any inconvenience caused. For a refund, please follow the instructions below: 1.Sign in to reportaproblem.apple.com. 2.Tap or click "I'd like to," then choose "Request a refund." 3.Choose the reason why you want a refund, then choose Next. 4.Choose the app, subscription, or other item, then choose Submit. If you have any further questions, please contact us at xiaoshu@seamobitech.com.

It’s ok

First there is a lot of adds but overall it’s a good app but when I tried to scan most of my products it said something like “oops try again next time “ or something like that so I did the photo one and it didn’t show up! So I only got to see one of my products! So it’s ok 👍🏼 but it’s not great either :(
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Response from developer

Thank you sooooo much for your warm and sincere feedback! ❤️We truly appreciate your support for our app. 😊 We’re really sorry for the inconvenience you experienced, especially with the scanning and product recognition issues. We’re currently working hard to expand our product database and improve the overall experience. 🦾👩‍💻🧑‍💻Your feedback is invaluable to us, and we’re confident that future updates will provide a much better experience for all our users. Thank you again for taking the time to share your thoughts. Your feedback is the driving force behind our efforts to improve! 🥰🥰🥰

Must have for girls!

Traveling and forgot my cleanser? Scanned a store-bought one with this app, and it showed it was fragrance-free, just how I like it. Made my trip stress-free!

4 stars because

It helps with skin but every time you push a button it makes you watch an ad

Response from developer

Thank you so much for your honest feedback! We truly appreciate your support and are glad to hear that our app has been helpful for your skin. 😊💗 We’re really sorry for the inconvenience caused by the frequent ads. We’re actively working on improving the ad experience to make it less intrusive and more user-friendly. Your feedback is invaluable to us, and we’re committed to providing a better experience in future updates. Thank you again for sharing your thoughts, and we hope you have a wonderful day! 🌟🌻

Grrr

Had to pay ! Did let me delete

NICE APP

The skincare analysis is accurate! It can really identify my skin problems and recommend me with the right products, I know it because I’m using some of the products and they actually did work for me! I also love the dos-and-donts part in the analysis, it tells me not to do sth that can really hurt my skin. Overall it’s an interesting app, I’ll use it for a couple of weeks to see if it really can help me improve my skin condition.
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Response from developer

Thank you so much for your thoughtful feedback! 🥰💕We're thrilled to hear that the skincare analysis accurately identified your skin concerns and recommended products that are working well for you. It's great to know that the dos-and-donts section was helpful too—we aim to provide practical advice to protect and improve your skin health. We're excited to hear how your skin progresses over the next few weeks, and we're here to support you on your skincare journey. If you have any questions or need further recommendations, feel free to reach out. Thanks again for sharing your experience! 😊🩷❤️

Do not like

First off I got on the app and it asked to pay. I don’t think that we should pay for stuff about are health. I got the app because I wanted to know if my skincare is good for me. I started scanning the cosmetics and everything that would come up would be the wrong thing, so I tried a different bottle and it still didn’t come up.
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Response from developer

Thank you very much for your feedback on our app. We’re truly sorry for the issue with your skincare scan results. Your feedback is incredibly important to us, and we’re already working to improve the accuracy of our system. And the upcoming update will provide improved product scanning and analysis for even greater accuracy. Our subscription testing strategy aims to provide better service, and we’re committed to making things right. Thank you for bringing this to our attention. Please reach out if there’s anything else we can do for you.

Disappointment

I’m severely disappointed in this app, because to get your face scanned, you must buy extra things in the app. This should be free, and it is supposed to benefit us in our health, and it shouldn’t make us pay for good health.

Response from developer

Thank you very much for your feedback on our app. We highly value your opinion and sincerely apologize for any inconvenience caused. Regarding the issue of needing to purchase additional features for face scanning, we understand your disappointment. Our initial intention was to provide high-quality health management tools to help users better focus on their well-being. However, we also recognize that charging for certain features may impact the user experience. We are actively evaluating the pricing strategy for this feature and plan to make improvements in future versions to ensure that more users can benefit from its convenience. We are committed to continuously optimizing our product and offering more free and practical features to better serve everyone's health needs. Once again, thank you for your valuable feedback, as it drives our progress. We hope you will continue to follow our updates and witness our improvements. If you have any further suggestions or questions, please feel free to contact us. Wishing you good health and happiness!