Can’t provide secure network
Unable to get a secure network
SkyBell retired this service.
We are now without a possible way to stream our front door. What a waste of time this was. It wasn’t cheap. By removing service to earlier models the company hopes to get you to buy a newer model. What a joke. Nothing preventing the app from just existing for customers. So disappointing.
Watch live 😡
On the new skybell app it kicks you back to the phone home screen whenever you click on it. Have deleted app and reinstalled - still the same. What is the sense of have a camera doorbell if you cannot access live video
Trash
This app is trash and so is the support. I’m switching as soon as I get time.
Horrible App
So frustrating!
About to change them
Used to work fine but thru the years gets worse and worse. The app is terrible, no updates, no good connection, delays on the “in live” etc etc. I’m going to request to change the devices with ATT which is my home security provider for a better ones. Possibly Google since they’re affiliated.
Not showing images. All we see is the front porch and not who is outside at all.
New app appears not to be working to show who is at the door. Our dog barks so we know someone is here. Need help so camera is fully working
Hit or miss
It’s hit or miss if I EVER see any data from my app. Very frustrating. This is probably the cheapest and most ineffective door camera I’ve ever seen. I am for sure going with another option. I’ve had it for 5 years so it’s not like I haven’t tried or given it a chance
Terrible
If I could give negative stars I would. These cameras are terrible quality, they rarely ever connect when you try to view them, and if they miraculously do manage to show you anything, it’s a terrible quality that freezes up after a few seconds. The new app keeps popping up every time I open this one. However, it refuses to connect my cameras to it for some reason. I will be switching away from SkyBell as soon as I can. They truly are garbage.
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DO NOT BUY !!
Last only 2-3 years if you lucky! Weird set up. They just changed their app and it disaster! My doorbell was ok till we migrated the device to new app and it’s not working. Their customer service told us after 1.5 hours that bell broke magically so it is the device not their new app that is useless!!! They take no responsibility and will not help you to solve any problems.
For such a expensive door bell we should expect better service.
For such a expensive door bell we should expect better service.
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Motion sensor just stopped working
It was a really good doorbell camera up until motion sensors weren’t picking up anything , you can literally be right in front of the camera and they won’t go off! So disappointing save your money and time , get a better doorbell camera (RING)
I don’t reccomend it
I have several different video doorbells and frankly this one is not worth it. Plus your forced to do a monthly charge for video storage. Other have as cards in them other have a bridge and a storage unit that plugs in the house . You can access those any time any where. This app doesn’t show me the latest movement. It shows me hours ago. It takes for ever to log in. When the door bell is pushed it takes minutes to connect with the person at the door! What a waste of time. It need to be instant! Yes I’m
In my house yes in the same
Network and yes full strong 300 WiFi!!! It’s o ly the fault of the skybell. Slow! Costly and antique.
In my house yes in the same
Network and yes full strong 300 WiFi!!! It’s o ly the fault of the skybell. Slow! Costly and antique.
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Does not work
Does not connect. No support either.
Awful
What a waste! Everything changed when they want you to migrate to the new HD app! Well tech support and calling was useless, all they said was to change my password and that’ll fix the problem?! Email after email from Mike was like did we fix it? No because your answer is Password fixing? Threw the whole doorbell out and we bought a google nest!
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The app needs
The skybell camera app has MUCH to be desired! I turned off motion notifications; I don’t get notifications but it still records motion!
I turned down sensitivity but it still senses motion!
I have hi speed WiFi, but 4/3rds of the time when the door bell rings I can’t see who’s is at the door on the app!
I guess I would be complaining more if the app didn’t work at all!
I turned down sensitivity but it still senses motion!
I have hi speed WiFi, but 4/3rds of the time when the door bell rings I can’t see who’s is at the door on the app!
I guess I would be complaining more if the app didn’t work at all!
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The worlds most idiotic thing to but
It’s shouldn’t be skybell it should be scambell. It never connects how are we ever suppose to use it. Make a better device. U literally need to change the wifi to 2.4ghz, like bruh
Can’t even set up the doorbell
Can’t even set up the doorbell
Don’t bother
What a waste. I work in tech, but this thing is such a bummer. It takes sooo looong to connect—if it does at all. Firmware updates change one’s settings to boot.
Bad
Worked great for a couple of years and now it’s junk and doesn’t do anything.
Just horrible
Can never livestream when I receive a notification! I’m getting dried of this horrible cam! Ring has been amazing since I can’t rely just on this doorbell I placed some ring cameras in my window